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Dr. Brian Toolan, MD

Dr. Brian Toolan, MD

Orthopedic Surgery*
35+ years of experience

Dr. Brian Toolan, MD is an orthopedic surgeon in Naperville, IL and has over 35 years of experience in the medical field. He graduated from Columbia University Vagelos College of Physicians and Surgeons in 1989. He is affiliated with Edward Hospital-Main Campus. He is accepting new patients.

3 Star Rating
Based on 21 reviews 3 Star Rating (21 reviews)

Duly Health and Care

100 Spalding Dr Naperville, IL 60540

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Dr. Toolan's Reviews

Likelihood to recommend Dr. Toolan

3.0
21 ratings, 11 with a written review
5 star
33%
33%
4 star
14%
14%
3 star
5%
5%
2 star
10%
10%
1 star
38%
38%

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Got it wrong......
During my 3 visits over the course of 18 months Dr. Toolan kept diagnosing my problem as tendonitis and brushing off my pain and swelling as age related. Turns out I had a huge bone spur shredding the tendon as I walked..... not sure how he missed that 3 times! Ultimately I went to podiatrist who reviewed the same MRI Dr Toolan looked at, he diagnosed the problem within seconds. Problems were surgically corrected and I'm now on the mend.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Mar 07, 2023
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The BEST!!!
My experience was like no other, meaning excellent! I had a trimallor fracture of my left ankle and went to Edwards ER. They basically wrapped it and instructed me to call Dr. Toolan's office. Before I could even do that, he called me at home THAT EVENING to get additional information. He saw me the next day, as my pain was excruciating. He arranged a surgery THAT DAY AT Edwards where he did an initial surgery to align one of the broken bones, so the pain would not be as intolerable. My second surgery was scheduled a few days later in the Woodridge location, however, the day before surgery his office called to tell me my insurance was out of network for DULY. His AMAZING scheduler, then contacted my HMO and found out that the only location I could have the surgery, that accepted my insurance, was Edwards Hospital. Dr. Toolan rearranged his surgery schedule so he could perform my surgery as planned. I ended up staying two days at Edwards as it was a complicated break. Dr. Toolan visit
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
victoria hunter – Nov 02, 2022
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He was great
Went to see this doctor regardless of negative reviews. He was kind and welcoming. Did not seem rushed at all. I had an MRI that did not correspond with a physical exam and he explained that doing surgery when I'm not having the full symptoms of a completely torn ligament in my foot would leave me in no better shape than I am now so he gave me a couple of inserts to take pressure off of these tendons and I will follow up in a couple weeks. That was it. I appreciated his honesty and not being so anxious to get me under the knife and we are taking a conservative approach instead of just saying your tendon is ripped let's fix it. Thank you doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dee – Oct 20, 2022
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Terrible doctor and ended up in the ICU
He spent almost no time with me and did a terrible job explaining what had happened to me and what the treatment would be. It felt like I was an inconvenience to him. When I brought what I thought may be a serious issue to his attention during my first visit, he brushed it off as a non-issue and told me that it wasn’t an issue. It sure felt like an issue at the time and I’m not a doctor. He didn’t even give me any advice on reaching out to him if the issue continued. A few weeks later I found out that the serious issue required me to go to the ER and put me in the intensive care unit for a few days. The serious issue had gotten worse and threatened my life. The doctors at the ER told me that I could have died from the issue if it went on much longer and that my life was still at risk. I wasn’t out of the woods just yet. I also learned that what I was experiencing during that first doctor visit was an extremely common sign of the condition I had.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 14, 2022
Hi, we're sorry to hear about your experience. We... Read More
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It was recommended by my 2nd opinion to consult with a 3rd opinion on a possible surgical fix to the original surgery I had on my foot. I chose Dr. Toolan after several reviews of each foot doc at Elmhurst and this took lots of time. Dr Toolan consulted with my 2nd opinion Dr and read my medical records prior to my visit but still wanted to hear, in my own words, the timeline from original surgery to what led me to him. He took notes, listened, examined my foot, read the x-rays his staff took and began to give me his accessmemt of my situation. He gave me two outcomes if he corrected the issues and when I asked he gave me his HONEST opinion. Even though, I didn't like the answer, we both agreed not to proceed with additional surgery. I give 4 stars because he is straight to the point, not a warm personality and you can't talk to the office only the hospital appt desk. I WOULD still recommend Dr. Toolan.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
Helpful
Arlene Smith – Nov 10, 2021
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Get a 2nd opinion. I felt that he didn’t listen to what I was telling him and I tried explaining over and over. He took an X-ray and it showed what I told him it would. He then asked if I want to do his shifts on Tuesdays and Thursdays because I know it all! I know how my body works, I know what the problem is. He didn’t want to hear it. He was also 20 min behind schedule and front desk staff were rude to the several people who came in after me. Disappointing, I was hoping for so much better.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Amy T. – Jun 08, 2021
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He told me I had to figure it out on my own. No help what’s so ever.I would hive him no stars. He said you damaged your peroneal tendon. That’s all. No tests .
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Feb 08, 2020
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I had a thorough body assessment from a female resident from his team. But Dr Tolon was not impressive. He barely spent any time with my hudband and I. He acted as if it was an inconvenience to even see me. It wasn't his words it was his actions. We drove 6 hours for not an answer but atleast a preventative device to return me to living. I was very disappointed when we left his office.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Lisa Bankert in Canton, Ill – Mar 20, 2018
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I didn't like the answers Dr. Toolan gave me but he was spot on. He recommended against surgery and gave me a course of treatment that worked.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Valparaiso, IN – Sep 13, 2016
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He is,the finest foot and ankle surgeon ever.....skilled, kind, thorough...everything anyone would want in a dictor, in a surgeon....THE BEST
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Richard H. Strauss in Deerfield, il 60015 – Mar 17, 2016
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Dr. Toolan has been an excellent surgeon. I think my surgery went really well and I'm very happy with the overall outcome. His has a really awesome nurse, Jackie, who is very responsive and super nice. I have had not had any issues getting questions answered or feeling like I wasn't getting enough face time with the doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lucas in Chicago, IL – Jan 29, 2016
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About Me

biography

DuPage Medical Group is now Duly Health and Care. We have a singular focus - helping humans flourish. As the largest independent, multi-specialty physician-directed medical group in the Midwest with more than 900 primary care and specialty care...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Wa Harborview Medical Center

    Fellowship Hospital, 1998
  • Hospital For Joint Diseases Orthopaedic Institute

    Residency Hospital, 1996
  • Beth Israel Deaconess Medical Center

    Fellowship Hospital, 1991
  • Columbia University Vagelos College Of Physicians And Surgeons

    Medical School, 1989
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

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Duly Health and Care100 Spalding Dr Naperville, IL 60540
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