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Dr. Candice Jantz, MD

Dr. Candice Jantz, MD

Gastroenterology*

Dr. Candice Jantz, MD is a gastroenterologist in Frisco, TX. Dr. Jantz has extensive experience in Esophageal Disorders, Gastrointestinal Disorders, and Pancreatic Disease. She is affiliated with Texas Health Presbyterian Hospital Plano. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 77 reviews 4.5 Star Rating (77 reviews)

Digestive Health Associates of Texas, P.A.

4401 Coit Rd Ste 201 Frisco, TX 75035
Telehealth available

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Dr. Jantz is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Jantz's Reviews

Likelihood to recommend Dr. Jantz

4.5
77 ratings, 56 with a written review
5 star
84%
84%
4 star
3%
3%
3 star
1%
1%
2 star
4%
4%
1 star
8%
8%

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I’m disappointed writing this review as I’ve been a patient of Dr. Jantz for over 10 years and have gone to her numerous times. I even recommended her office to a friend, which I now regret, and I will not go back to her office. In the past year I’ve had 2 terrible experiences with her and her office. The office staff are now disorganized and rude, and frankly Dr. Jantz has become cold and disinterested. I’m chronically ill and went to her office because of bloating, pain, and nausea. The office made a mistake and I ended up waiting for over 2 hours. Their system was also malfunctioning and I wasn’t able to check out after the appointment. When Dr. Jantz came in, she was dismissive of my issues, saying the bloating was probably because I’ve gained weight even though it increases severely after eating and I have discomfort and pain. She was fixated on my weight gain and did not take my symptoms seriously. After I pushed, she agreed to run some tests. I came in to do my testing a month later, as I was unable to come sooner due to the severity of my illness. I spoke to them on the phone multiple times and they said I needed to be fasting, but never told me not to drink water When I arrived for my test, which took weeks to plan for, the lab tech said I couldn’t do it because I drank water. The staff was very rude and condescending in response to my frustration and exasperation.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Dani – May 17, 2024
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THE BEST GASTROENTEROLOGIST
Dr. Jantz is beyond an amazing doctor! She is informative, patient, understanding, and extremely thorough. My family and I see Dr. Jantz and we have been seeing her for at least 20 years.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Tammy Cyra – Sep 10, 2023
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Excellent, caring physician
Dr. Jantz is a caring physician who is genuinely concerned with your well being. She was generous with her time at my consultation to understand my GI concerns & health history; also proactive with ordering tests.
What went well
No results
What could be improved
No results
Helpful
May 05, 2023
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Karen G
My husband and I have gone to Dr. Jantz for over 10 years. She listens to my concerns during appointments and I never fell rushed. I would recommend Dr. Jantz to anyone.
What went well
No results
What could be improved
No results
Helpful
May 04, 2023
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Dr. Jantz
I have been a patient of Dr.Jantz for 8 years and she is very knowledgeable and professional.
What went well
No results
What could be improved
No results
Helpful
John Cicciarelli – Mar 12, 2023
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I love Dr Jantz
I have had great experiences with Dr Jantz, nurses and the office personnel. I think it is interesting that those leaving negative reviews do not leave their names. It is a very busy practice. I became her patient when Dr Zopolski retired, I am glad I am her patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kelly Hargis – Jan 19, 2023
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She is the best!
I have been her patient for at least 8 years. I feel well cared for by Dr. Jantz and listened to as well. She is an excellent doctor, never rushes and listens. I feel I am in good hands and she has a very nice personality.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 07, 2022
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Feedback for Dr. Jantz
I recently went to Dr. Jantz for a routine, yearly checkup. She always allows plenty of time for my questions and concerns regarding my health. Dr Jantz has been my go to digestive health doctor for years and I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 18, 2022
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Excellent diagnostician
It took years before I found a doctor that could explain my symptoms, now I have her, Dr Jantz! She does not stop until she finds the answers. She also has a very good bedside manner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 11, 2022
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One of the best doctors I met
Dr. Jantz is not only a doctor who will listen and ask about all health problems, conduct the necessary tests and analyzes to make the correct diagnosis, but also a wonderful person. It is easy to communicate with her, seeing her interest in the selection of successful treatment..There are few such good doctors now, and if you got to her, then you are very lucky.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sima – Oct 08, 2022
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Recent visit
This is my second visit with Dr Jantz in 7 years. I had a positive experience with the doctor and her entire staff. Would recommend DHT and Dr. Jantz to anyone
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Raj – Sep 28, 2022
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Highly Recommend
Dr. Jantz was so wonderful for my procedure and follow up. She took the time to listen to my medical history and concerns and answered all of my detailed questions with patience. Her and her staff went above and beyond to make sure I was able to be seen and get my procedure done before my insurance expired due to a job layoff. Because of their efficiency and coordination with my medical team of doctors and insurance, everything went smoothly and my other surgeon was able to get my surgery scheduled and done also before my insurance ended. I am feeling so much better and on the mend due to the wonderful care and I would recommend Dr. Jantz to anyone that needs her services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kendsley – Sep 23, 2022
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The Good Doctor
I love Dr Jantz. Been her patient for six years. I haven’t known a better G.I Dr. She listens and attends to every concern. Love her. Highly recommend for
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 13, 2022
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Would highly recommend
Very caring and knowledgeable doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 12, 2022
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Excellent Bedside Manor
Dr. Jantz is both professional and caring. She always puts me at ease and makes me feel comfortable discussing sensitive topics. I feel very lucky to have her as part of my colorectal cancer recovery team!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Sep 10, 2022
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Good overall experience
I’ve been going to Dr Jantz for several years and overall has been very good. Just had a colonoscopy and I was in and out very quickly and the staff was great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 10, 2022
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I was nervous about my procedure however, Dr. Jantz, Cecila, Lordues and Heather put my mind at ease and my experience was amazing! I would highly recommend Dr. Jantz and her loving staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 10, 2022
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Wonderful Doctor
Very professional and informative. I highly recommend her . She takes the time to explain all procedures and why . Her office is very professional and helpful! I am so happy to be under her care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kim M – Aug 10, 2022
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Great Doctor
Great bedside manner, compassion, great follow up!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 07, 2022
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Colonoscopy
Dr. Jantz is super nice and very thorough. I would strongly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
InaV – Aug 06, 2022
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About Me

biography

Dr. Candice Jantz, MD is a gastroenterologist in Frisco, TX. Dr. Jantz has extensive experience in Esophageal Disorders, Gastrointestinal Disorders, and Pancreatic Disease. She is affiliated with Texas Health Presbyterian Hospital Plano. She is accepting new patients and telehealth appointments.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Southwestern Medical Center

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Jantz is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Digestive Health Associates of Texas, P.A.

    Digestive Health Associates of Texas, P.A.4401 Coit Rd Ste 201 Frisco, TX 75035
    1

    Practice

    Baylor Scott & White Medical Center-Centennial12505 Lebanon Rd Frisco, TX 75035
    2

    Practice

    Charisse H. Barta M.D. P.A.6124 W Parker Rd Ste 336 Plano, TX 75093
    3
    Bone Express3108 Midway Rd Ste 104 Plano, TX 75093
    4

    Affiliated Hospitals

    • Texas Health Presbyterian Hospital Plano

      6200 W Parker Rd
      Plano, TX 75093
      Recipient of 14
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      Gastrointestinal Care Excellence Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality