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Dr. Casey Kelley, MD

Dr. Casey Kelley, MD

Family Medicine*

Dr. Casey Kelley, MD is a family medicine physician in Chicago, IL. She is affiliated with Northwestern Medicine Central Dupage Hospital. She is accepting new patients.

4.1 Star Rating
Based on 28 reviews 4.1 Star Rating (28 reviews)

Practice

1732 W Hubbard St Ste 2A Chicago, IL 60622
Patient Favorite Award

Dr. Kelley is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Kelley's Reviews

Likelihood to recommend Dr. Kelley

4.1
28 ratings, 17 with a written review
5 star
71%
71%
4 star
4%
4%
3 star
7%
7%
2 star
0%
0%
1 star
18%
18%

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First doctor to get to the actual problem
After 12 appointments with different MDs that lasted no more than 10 minutes and a handful of cursory tests with each, I was still experiencing headaches daily. Same answer from each one: a shrug and "take some aspirin." After 60 minutes with Dr. K we had a diagnosis: mold toxicity. We hit the problem hard with some drugs and supplements, and my headaches started to ease shortly thereafter. I can't recommend her highly enough.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
Helpful
MK – May 25, 2022
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I sought out Dr. Kelley in the summer of 2019 for help with what I thought was the early stages of Lyme Disease. Another doctor had already brushed off my concerns telling me "There's no Lyme Disease in Indiana" and prescribing me 10 days of low-level antibiotics to shut me up. When my symptoms came back full-force after the antibiotics wore off, I secured an appointment with Dr. Kelley. She listened closely to my story and took what I had to say seriously. She quickly developed an aggressive approach that mixed antibiotics, probiotics, and lifestyle changes. The hope was that if we attacked hard and early we could get rid of the disease before it became a chronic problem. It's been over a year since I stopped treatment, and I'm THRILLED to say that I've experienced no further symptoms. I know how debilitating the disease can be, so if you suspect Lyme I HIGHLY recommend you pay a visit to Dr. Kelley. I owe her so much and am grateful every day that I made that first appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Nov 18, 2020
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Would recommend.
What went well
No results
What could be improved
No results
Helpful
Nov 06, 2020
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I found Dr. Kelley at just the right time. I had given up on ever living a life again. It took years but I am in remission. I was reinfected in the summer of 2019 Dr. Kelley knew what to do and it did not impact me for years again.
What went well
No results
What could be improved
No results
Helpful
Nov 03, 2020
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My daughter receives treatment for mold with Dr. Casey Kelley. I appreciate her willingness to listen and take her seriously. She has done a good job of treating her and suggesting detox methods to avoid overloading her system.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 28, 2020
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We started seeing Dr. Kelley about a month ago for my daughter's late stage Lyme. Not only was she extremely knowledgeable in lyme and other tick born illnesses, but she was such an amazing listener. My daughter has been in bad shape for quite awhile, and no doctors have been able to help her. Within a couple weeks of seeing Dr. Kelley, we've seen amazing improvements. She's also very responsive to questions along the way. I cannot say enough good about her and her staff. The whole office is so kind and understanding.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Kelly H – Oct 28, 2020
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I have been a patient of Dr. Kelley's for a few years now. I love her wonderful bedside manner and her knowledge to "think outside the box." If you don't feel well and can't figure out why- she is your woman.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 28, 2020
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We like Dr Kelley very much but her staff gets a failing grade in kindness, empathy and general rapport. Since this is Dr Kelley’s office, I wonder why she tolerates this tone! There is nothing warm nor inviting about the experience at the new office. I feel like we walk on eggshells when we ask questions. Make some changes if you want to build a practice. There are plenty of amazing support staff and medical professionals who want jobs who smile and make patients feel like they are welcome and are not an imposition.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Sep 01, 2020
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I have been a patient of Dr Kelley’s for 10 months now. I have Lyme disease, possibly for upwards of 10 or more years, that was diagnosed in March of 2018 at Cleve Clinic. Since my diagnosis I have seen upwards of 6 doctors without any success. While no other doctors appear to want to deal with a medically complex patient Dr Kelley welcomes the challenge and remains optimistic for improvement. She is 100% engaged and focused on improving my health during in person appointments, phone consults and through emailing due to the distance issue. She has been an advocate for me with my local doctors, seeking to get appropriate treatment for me that is affordable when I can receive it locally. Although my health is a continued struggle due to the complex nature of Lyme disease and what it has done to my body, I know Dr Kelley will never stop seeking newer and better treatment options for me. She is incredibly knowledgeable, kind, caring and encouraging. I am so thankful for her care!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Paula Gatenby in Erie, PA – Oct 19, 2019
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Dr. Kelley is fantastic! She's kind, thorough and never rushed or dismissive. Most importantly, she discovered my thyroid cancer during a routine annual physical. While simply feeling my neck, she noticed my thyroid felt enlarged. Fast forward through a few ultrasounds and biopsies, the cancer was diagnosed and then treated by specialists. Dr. Kelley followed my treatment every step of the way and was always available for advice and support. Without her, my cancer would have gone untreated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Chicago, IL – Mar 03, 2019
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Dr. Kelley has been the driving force behind properly diagnosing and treating many ailments that other physicians missed or ignored for decades. After being diagnosed with a chronic illness and associated complications, Dr. Kelley worked with me to make informed decisions about next steps and treatment. She is incredibly compassionate and checks on her patients regularly. Her approach to healing is integrative and focuses on mind, body and spirit. She is always responsive and on time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jamie B. in Chicago, IL – Feb 21, 2019
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Dr. Kelley is dedicated to her patients, and ready and willing to spend the time necessary listening to their "full story," asking new questions and offering new insights into what may be troubling you. From the basic necessities, to confusing and complicated diagnoses, Dr. Kelley invests in her patients for the long term, and doesn't quit until you are healthy and happy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Chicago, IL – Jan 27, 2019
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I am over the moon to have found Dr. Kelley! In my time as a patient, I have found her to be as compassionate as she is knowledgable. She is approachable and makes you feel comfortable immediately. She was able to accurately diagnose a condition I've had for over a decade (that no less than 5 different doctors all misdiagnosed and mistreated) and has been able to offer the first relief I've had in all my time treating it. She listens without judging and I respect her sage advice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 23, 2019
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After several years and multiple doctors Dr. Kelley was able to crack my severe case of eczema that was impacting my life negatively. Turns out all the pills and creams that all the other doctors had prescribed was never going to permanently solve it. It was a gut issue all along and with Dr. Kelley guidance I was able to put it at bay. If you are looking for a doctor who truly listens to you, spends time to fully grasp your issues and history, and thinks out of the box Dr. Kelley is your person
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kim in Chicago, IL – Jan 19, 2019
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Dr. Kelley is a great doctor who balances empathy and objectivity. In my visits, I’ve found Dr. Kelley to be a patient, consistently good listener – which I’ve had several doctors not be – and really thoughtful in answering my questions. She’s also worked with me to truly uncover what some of my health issues stemmed from – and she came up with good, effective treatment plans that went beyond just prescription medicine and included holistic changes that have improved my quality of life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chicago, IL – Jan 19, 2019
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After watching my own blood work over the course of 2 years, Dr. Kelley told me that my results were fine. Only after consulting another doctor, my unfortunate hunch was confirmed. When I told Dr. Kelley that I was transfering to another Primary Care Physician she replied that maybe that was best since she is more focused on Lyme disease lately. Her comprehensive physicals were lacking and her investment in my health was poor. She failed in her duty, advising supplements that she endorsed online
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
F. Weinstein in Chicago, IL – Jul 06, 2018
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One of the few doctors that listens, is open to feedback, looks for horses--but is always ready to look for zebras, and treats patients who most would regard as too complex of a case.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 16, 2017
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About Me

biography

Since the beginning of her medical career, Dr. Casey Kelley continually asked questions about healthy longevity and healing that conventional medicine didn't answer. Seeking those answers, she began studying Functional Medicine to complement her...read more
  • Family Medicine

  • Integrative Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Joseph Hospital

    Residency Hospital
American Board of Physician Specialties®
American Board of Physician Specialties
Integrative Medicine
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Kelley is a patient favorite Family Medicine Physician

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    Locations

    Practice

    Wellsmith PLLC1732 W Hubbard St Ste 2A Chicago, IL 60622
    1