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Dr. Charlene Lam, MD

Dr. Charlene Lam, MD

Dermatology*
10+ years of experience

Dr. Charlene Lam, MD is a dermatologist in Harrisburg, PA and has over 10 years of experience in the medical field. Dr. Lam has extensive experience in Skin Cancer & Excision. She graduated from Wright State University Boonshoft School of Medicine in 2010. She is affiliated with Milton S Hershey Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 17 reviews 4.7 Star Rating (17 reviews)

At a Glance

  • Area of ExpertiseDr. Lam specializes in the area of Micrographic Dermatologic Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 100 Best Hospitals Award™ See hospitals

More Dermatologists at ESTEEM Penn State Health Cosmetic Associates

Experience Check

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Dr. Lam's Reviews

Likelihood to recommend Dr. Lam

4.7
17 ratings, 14 with a written review
5 star
88%
88%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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She is personable and I'll let you know how good she is after we see how my scar looks. She was wonderful at putting me at ease for surgery that was right next to my eye!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kay – Nov 22, 2024
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felt judged and ashamed
this provider humiliated and shamed me for some excoriation marks and asked me why I damage my own skin in an unprofessional and unsympathetic manner. as if laying there naked in front of a stranger and her staff phographing parts of my body. wasnt bad enoug. hwill never go back.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sep 09, 2024
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Dr. Lam is very knowledgeable and up to date on current practices and brings her expertise and sincerity to all of her patients! She truly listens and has a calming manner that allows you to feel confident in her recommendations. I would give her the highest recommendations possible!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Suzanne F. – May 28, 2021
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Dr. Lam is knowledgeable, caring, compassionate, resourceful and beyond sweet. She has made me feel confident, beautiful and happy in my own skin! She takes takes her time and truly listens to her patients wants. I am so happy to have Dr. Lam as my physician and even happier with my results!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Logan Y. – May 27, 2021
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Dr. Lam always takes time to listen to my concerns, and gives appropriate solutions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Diane L. – Mar 26, 2021
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I am really comfortable going to dr lam. I won’t go to anyone else!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mona M. – Mar 05, 2021
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Outstanding! She listened, understood and used her training and expertise to help me.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Anonymous – Feb 06, 2021
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Dr Lam is one of the most talented cosmetic physicians I have ever met. Her eye for detail is impeccable. She is kind, interested, and listens to her patients concerns. I would recommend her for anything dermatological.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cheryl D. – Jan 15, 2021
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Love Dr Lam...professional, timely, thoughtful and thorough
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kelley N. – Jan 09, 2021
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Dr Lam thoroughly examined my facial structure and skin quality and included me in decision making by explaining what she felt were the most natural looking rejuvenation options. She takes her time while also being efficient. She is delightful !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Amy H. – Oct 01, 2020
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My experience was excellent. The doctors were so thorough. They listened and gave recommendations. They made sure I was comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous – Sep 11, 2020
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I always look forward to seeing Charlene. Always pleasant and takes her time with me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Kelly B. – Jul 10, 2020
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In my experience I found Dr.Lam to be a very compassionate, professionally skilled surgeon. Everyone in this department made this procedure so much easier than expected! T.Y. Lynn Roberts, RN
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Lynn Roberts in Schuylkill Haven, Pa – Oct 18, 2016
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Dr. Lam is extremely knowledgeable and thorough, and she takes the time to listen to the patient. I could not recommend her more highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Daniel Gallagher in Camp Hill, PA – Feb 23, 2016
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About Me

care philosophy

Dr. Charlene Lam, MD is a Dermatologist and Mohs surgeon. She graduated from Wright State University Boonshoft School of Medicine in 2010.

biography

Dr. Charlene Lam, MD, MPH, assistant professor of dermatology, is a board-certified dermatologist with Penn State Health. Dr. Lam specializes in Mohs micrographic surgery, advanced reconstruction, cosmetic dermatology and laser surgery. She grew...read more
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Penn State University/milton S. Hershey Medical Center, Hershey, Pa

    Residency Hospital, 2014
  • Cleveland Clinic, Cleveland, Oh

    Fellowship Hospital, 2014
  • Kettering Medical Center, Kettering, Oh,

    Internship Hospital, 2011
  • Wright State University Boonshoft School Of Medicine

    Medical School, 2010
American Board of Medical Specialties®
American Board of Dermatology®
Micrographic Dermatologic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Milton S Hershey Medical Center

    500 University Dr
    Hershey, PA 17033
    Recipient of 48
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality