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Dr. Charlotte Thompson, MD

Dr. Charlotte Thompson, MD

Ophthalmology*
30+ years of experience

Dr. Charlotte Thompson, MD is an ophthalmologist in Columbia, SC and has over 30 years of experience in the medical field. She graduated from University of Pennsylvania Perelman School of Medicine in 1992. She is affiliated with medical facilities such as Prisma Health Baptist Parkridge Hospital and Prisma Health Baptist. She is accepting new patients.

3.1 Star Rating
Based on 25 reviews 3.1 Star Rating (25 reviews)

Practice

2016 Sumter St Columbia, SC 29201
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Compare Dr. Thompson with our nearby Ophthalmologists at Trident Health System-Summerville Medical Center.

Make an appointment at Trident Health System-Summerville Medical Center today at
(843) 932-3282.

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Dr. Thompson's Reviews

Likelihood to recommend Dr. Thompson

3.1
25 ratings, 15 with a written review
5 star
48%
48%
4 star
4%
4%
3 star
4%
4%
2 star
0%
0%
1 star
44%
44%

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Highly Recommend
Dr.Charlotte Thompson is top notch! She spent as much time as I needed to understand what was going on with my eyes. She’s very personable, easy to talk to and is very professional as well. The entire office visit gets a 10/10 from me. I was greeted and treated with respect and kindness from the time I walk through the door.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jayne Arnold – Aug 07, 2023
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Zero Stars
Dr. Thompson was unprofessional, rude ,and uncaring. She misdiagnosed my son because she was impatient and would not listen to our concerns. She was very condescending and implied that my child (who is a grade ahead) might not be able to read that his vision problems were in his head even though he has be wearing glasses since elementary school.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Concerned Parent – Oct 13, 2022
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I have been Dr. Thompson’s patient for over 10 years and have always found her to be very professional and thorough. I have always left her office feeling that any of my eye problems have been resolved satisfactorily. I would & have recommended making an appointment with Dr. Thompson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 17, 2021
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Dr. Thompson is thorough and professional in my experiences over 8 months and multiple appointments as her patient. I trust her medical judgement and appreciate her directness. However, I think her office is short staffed which erodes the quality of care and patient experience. Her appointment scheduler / receptionist is personable and responsive which makes her standout in an office that is seemingly dysfunctional. Leveraging IT to streamline and automate backoffice and customer relations would help.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
J.H. – Jun 05, 2020
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Dr. Charlotte Thompson is a great Doctor. She is patient, nice,very knowledgable. I have a lot of eye problems, and she has been helping me with all of it. I would recommend her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
2 others found this helpful
Helpful
SueAnn in Leesville , SC – Nov 14, 2018
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Misdiagnosed me, and showed no interest in treating me anyway. I got a second opinion and they were shocked at her diagnosis.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Columbia – Jun 27, 2018
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I have been seeing Dr Charlotte Thompson for almost 6 years. She is incredibly knowledgeable and caring. Most Opthalmologists have no idea about my serious eye issue. Dr Thompson has treated me and kept me informed of every new treatment. I truly trust her!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marsha – Jun 23, 2018
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One of the most unprofessional doctors I have ever had the displeasure of coming in contact with. She only cares about filling her wallet, not her patients. Sad that she is still practicing, or better yet has patients to practice on.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jane Doe – Jun 22, 2018
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My four year son is terrified to have drops in his eyes. We have done everything to assure him that it will be ok and he is a big boy and can do this. We have be. She was very impatient and didn’t show any concern to a scared kid who was under her care. The experience with her today was very distasteful and I will never subject my child to someone who would so impatient with him ever again. I am beyond livid with her actions today and this review of her practice will not just stop here.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Tomicka in Columbia , SC – Jun 07, 2018
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Will never use again. Poor attitude & misdiagnosed me.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
May 11, 2018
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Dr. Charlotte Thompson provided excellent care for my mother during one of the most critical times of her life, loss of eyesight. She helped restore some of her eyesight, which has proven to be a great benefit to her overall health and life. Dr. Thompson did this with great expertise, patience, and kindness. We highly recommend her and her staff. We are so glad that she is in our lives and look forward to this continued relationship. Thank you, Dr. Thompson, and staff. You're the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dee Senn in West Columbia, SC – May 02, 2018
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I have been going to Dr. Thompson off and on for years. Every time I've gone their the staff is always nice. She is very expensive and really doesn't care about patients. I've never seen a person of color work their until recently. If you are a person who who is unable to pay her fully she really shows no compassion. She will hold your meds until she gets her money. I understand she has to make a living but when you can't pay, she really doesn't care. She is a very cold person.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
walterboro – Apr 26, 2018
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Fiancé had appointment there. She informed him that his nerves were dead in the eyes and did the other tests. That was okay. What was not okay that when he applied to the commission to the blind, he had to get another appointment which he agreed but did the exact same tests even when he asked her not to because he didn't have he money for it and previous tests was a month ago. Since then, other doctors, commission for the blind, etc been trying to contact her, complete ignorance.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Columbia, SC – Apr 28, 2017
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I had surgery in Nov. 2016 and am thrilled with my results. Her staff was prompt and friendly during my pre and post - op visits. I found Dr. Thompson to be friendly and professional. She answered all my questions and clearly explained the operation and my care following surgery. I would recommend her without reservation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
F. Wilson in Greenwood, SC – Nov 17, 2016
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She was very informative and answered all of my questions in detail. Staff was very nice and helpful. She was very kind and compassionate.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
M W in Hartsville, SC – Feb 02, 2016
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Eye Health Spotlight

About Me

biography

Dr. Charlotte Thompson, MD is an ophthalmologist in Columbia, SC and has over 30 years of experience in the medical field. She graduated from University of Pennsylvania Perelman School of Medicine in 1992. She is affiliated with medical facilities...read more

  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pennsylvania Perelman School Of Medicine

    Medical School, 1992
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Carolina Sleep Institue LLC2016 Sumter St Columbia, SC 29201
1
(803) 744-2700
See all Ophthalmologists in Columbia, SC