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Dr. Chheany Ung, MD

Dr. Chheany Ung, MD

Pain Medicine*

Dr. Chheany Ung, MD is a pain medicine physician in Roanoke, VA. He is affiliated with Lewisgale Medical Center. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 54 reviews 4.3 Star Rating (54 reviews)

At a Glance

  • Areas of ExpertiseDr. Ung specializes in the areas of Anesthesiology & Pain Medicine. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Pain Medicine Specialists at Lewisgale Medical Center

Experience Check

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Dr. Ung's Reviews

Likelihood to recommend Dr. Ung

4.3
54 ratings, 13 with a written review
5 star
78%
78%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
15%
15%

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Highly recommend Dr Ung
Dr Ung and his staff are all amazing. Dr. Ung truly cares about his patients. He explains everything before doing it. He is a very intelligent and kind doctor. I would HIGHLY RECOMMEND Dr. Ung!!! I wish I could give him 10 stars instead of just 5. He’s an incredible doctor!!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Pamela Cook – Sep 14, 2023
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Dr. Ung has been my pain management doctor for 12 years. He is very caring he takes his time with me and listens to what is going on with me. I would definitely recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Wanda Buchanan – May 07, 2023
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Dr. Ung is very professional, a very good Dr. really knows what he’s doing. I’ve always had good results from my pain management procedures. Thank you Dr. Ung
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carolyn Hale – May 22, 2021
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Dr Ung and his office personnel are wonderful. Everyone there are very kind and make me feel at ease. Dr Ung is a great Dr. He listens to what you have to say. I would highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Nov 30, 2019
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My wife and I are patients and have been for years. His office is very efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Sep 13, 2019
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I have seen Dr Ung for over 5 years. He has ALWAYS cared about what I had to say and how I was feeling. If something wasn’t working for the pain he finds something that will.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Roanoke , VA – Dec 20, 2018
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Dr. Ung is a professional who is absolutely superb in his field. He is so quiet and gentle and makes sure he does everything in his power to make you as comfortable as possible. I highly recommend him. His staff is also exsellent. I would give him 5 stars and more if I could.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Rhoda – Jul 24, 2018
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I have been a patient for less than 6 months and have not had a worse experience in any doctor's office as I have in this office. The receptionist staff cannot keep up with scheduling; the billing department has blatantly lied regarding authorizations for procedures leaving me with astronimical debt, and Dr. Ung's general rapport is "hi" and "bye" with no real consultation. I don't know how they have a license.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Mar 08, 2018
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I don't know what is going on in this poorly run office, but they wasted a month of my time attempting to sign up as a new patient. I am new to the area and looking for a new pain management office. I first called and then visited in person to sign a record release. Heard nothing for weeks. Called and reminded them I was waiting. Got a referral as well. So after a month of waiting the office calls, says, I am not accepted! Because I take Cymbalta. What?? Asked for explanation, nope. Bizzare!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Wayne Ollweiler in MONETA – Mar 06, 2018
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Dr Ung helped me get significant pain relief and I'm confident he is a concerned care giver. However, the level of incompetence by his office staff is nothing short of amazing. On multiple occasions we had to cancel and reschedule procedures because his office staff had not contacted my insurance co for approval.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Glade Hill, VA – Nov 20, 2017
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Dr. Ung put me at ease almost as soon as he walked in the room. He has a calming presence and a very friendly yet professional bedside manner. After years of suffering with degenerative bone disease in my neck and almost no relief at the Veteran's hospital, Dr. Ung's treatment all but alleviated the pain within just a couple of days, and it lasted almost six months. If the V.A. will once again approve it, I am hoping to return to Dr. Ung for further treatment in the near future.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
princeofprussia in Bassett, VA – May 16, 2017
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He has always been very professional and cares about my health and the best option for me as a patient. I followed him from Carilion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
12 others found this helpful
Helpful
Charlotte D in Roanoke, VA – Jun 21, 2016
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He is an amazing doctor. Explains everything throughout every procedure even if you've been through it many times. He truly cares about his patients and understands how life altering living with certain levels of pain can be.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
16 others found this helpful
Helpful
Chelsea O in Roanoke, VA – May 12, 2016
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About Me

care philosophy

As an urgent care for acute spinal problems (low back, neck and spinal fractures), we provide early access to high quality care. We focus on maximizing interventional treatments to minimize/avoid chronic medication management with the goal of...read more
  • Pain Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Penn State Milton S. Hershey Medical Center

    Fellowship Hospital
  • Penn State Milton S. Hershey Medical Center

    Residency Hospital
  • Penn State Milton S. Hershey Medical Center

    Internship Hospital
  • Pennsylvania State University

    Medical School
American Board of Medical Specialties®
American Board of Anesthesiology®
Anesthesiology
Pain Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Lewisgale Medical Center

    1900 Electric Rd
    Salem, VA 24153
    Recipient of 13
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality