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Dr. Chi Shum, MD

Dr. Chi Shum, MD

Internal Medicine*
30+ years of experience

Dr. Chi Shum, MD is an internist in New York, NY and has over 30 years of experience in the medical field. He graduated from Johns Hopkins School of Medicine in 1994. He is affiliated with medical facilities Riverview Medical Center and NYU Langone Hospitals. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 24 reviews 4 Star Rating (24 reviews)

Practice

210 E 47th St Apt 1A New York, NY 10017
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Shum specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Shum's Reviews

Likelihood to recommend Dr. Shum

4.0
24 ratings, 10 with a written review
5 star
67%
67%
4 star
8%
8%
3 star
4%
4%
2 star
0%
0%
1 star
21%
21%

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A rare gem! I come from generations of doctors and, I like to think I have an idea of the type of care patients SHOULD have in this country. This gentleman should set the standard for all doctors in this and generations to follow! He is brilliant, has wonderful bedtime matters, will sit and listen to you, you never feel rushed by this man. You can tell he is truly dedicated to his patients. He allows you to reach out to him via email if needed and responds almost immediately, just about every single time I have. Even on a Sunday night! You don't come across a doctor like this often. Thank you Dr. Shum for keeping me healthy and supporting me throughout the years!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anthony Lefebvre – Apr 03, 2024
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Truly grateful for Dr Shum
I have been a patient of Dr. Shum for over a decade, and I can't speak highly enough about his services. Throughout the years, he has consistently demonstrated reliability, efficiency, and thoroughness. In today's healthcare landscape, which often feels more like a business than a service, it's refreshing to have a doctor who values simplicity and practicality. Whenever I'm not feeling well, the last thing I want is to navigate through complicated processes just to see my doctor. Dr. Shum understands this and goes out of his way to make the entire experience hassle-free. His approach is pragmatic, ensuring that I receive the care I need without unnecessary delays or bureaucratic hurdles. Having said that, I'm generally not one to write reviews, but I felt compelled to express my appreciation and gratitude for Dr. Shum, especially during my recent health issues. His expertise and support have been invaluable in helping me overcome these challenges. I am truly grateful to have him as
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 25, 2023
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Highly recommended
I’ve been a patient of Dr. Shum for over 17 years, and I’m so glad he happened to be my Doctor. The most caring and responsive Doctor that you could ever wish for. A true physician who is fully dedicated to his work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tatiana Angjeli – Jul 12, 2022
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He diagnosed my endocrine condition more than 20 years ago. I stayed with him ever since. He is a GREAT DOCTOR !!!
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Geraldine Lahdili – Aug 03, 2020
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He is by far the best doctor that I have ever been to and he really knows his craft , He is very caring, and is great with followup. I really feel like he treats his patients as if they were family members, Never rushed and he is very diligent. He is highly intelligent and has the greatest bed side manner, He gets 6 stars.in my book The very best in Manhattan.. Russell K.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Russell Katulak – Dec 06, 2019
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I’ve been seeing Dr. Shum for nearly 15 years. He’s courteous and takes the time to get to the bottom of problems. I live in New Jersey, but I still travel to Manhattan to keep Dr. Shum as my doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 19, 2019
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Dr. Chi Shum is by far one of the best doctors in NYC. I have been seeing him for the past 6 years. He is patient, listens, does not rush you and is very thorough. He has a wonderful staff who are friendly and will do their best to fit you in last minute. He lets you wait if you don't have an appointment and is accommodating even when very busy. 5 stars overall. Highly recommend
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 24, 2019
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Dr Shum is a five star doctor. He really takes care of the patients well. The only reason I gave 4 star because the receptionist is rude and is not at all courteous (which should be a basic trait in customer service). If this is something that doc can improve I will visit the doc again, else no.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Mayank in New york – Dec 29, 2017
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I saw Dr. Shum in May for an annual check up. My insurance usually covers all annual check ups including copay. 5 months later, I get a bill for more than $300 for that visit from BioLabs?! How is that even possible? I'll never go back again. So misleading.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
New York, NY – Oct 27, 2017
I apologize for your negative experience at our... Read More
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Very knowledgeable and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rob Kim in NY – Mar 20, 2016
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Leave a review

How was your experience with Dr. Shum?

About Me

care philosophy

I am a primary care provider who is board certified in internal medicine. My practice is located at mid town east Manhattan in NYC. I deal with all kinds of medical conditions with many years of experience.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Columbia Presbyn Hospital

    Internship Hospital, 1995
  • New York Presbyterian Hospital - Columbia Presbyterian Center

    Internship Hospital, 1995
  • Johns Hopkins School Of Medicine

    Medical School, 1994
  • Johns Hopkins School Of Medicine

    Undergraduate School, 1990
  • Johns Hopkins University

    Undergraduate School, 1990
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Office210 E 47th St Apt 1A New York, NY 10017
1

Practice

Office155 E 47th St Ste 1A New York, NY 10017
2

Affiliated Hospitals

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Riverview Medical Center

    1 Riverview Plz
    Red Bank, NJ 07701
    Recipient of 20
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    Patient Safety Excellence Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality