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Dr. Chigolum Eze, MD

Dr. Chigolum Eze, MD

Clinical Neurophysiology*
20+ years of experience

Dr. Chigolum Eze, MD is a clinical neurophysiologist in El Paso, TX and has over 20 years of experience in the medical field. She graduated from UNIVERSITY OF NIGERIA / COLLEGE OF MEDICINE in 2002. She is affiliated with medical facilities such as Mountain View Regional Medical Center and Sierra Medical Center. She is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 38 reviews 3.7 Star Rating (38 reviews)

Practice

1250 E Cliff Dr Ste 4A El Paso, TX 79902
Telehealth available

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Dr. Eze is a Healthgrades Choice provider in Neurology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Eze specializes in the areas of Clinical Neurophysiology, Epilepsy & Neurology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Eze's Reviews

Likelihood to recommend Dr. Eze

3.7
38 ratings, 37 with a written review
5 star
61%
61%
4 star
3%
3%
3 star
8%
8%
2 star
0%
0%
1 star
29%
29%

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Stay away
Horrible. She said I had muscle strain in my back, never looked at my CT. It wasn’t until I told her I was a nurse practitioner and that I’ve had multiple back surgeries and that I referred to her after my CT showed spondylisthesis and bleeding in my spinal cord and that I was here there for preop EMG. (I was rear ended at stoplight at high speed). She suddenly became dismissive because she was caught. Can you imagine if I was just a regular patient? I would be paralyzed because I would have believed her cuz she’s “a doctor”. Also I waited 4 months for my appt for the EMG she ordered and I’m here today only to find out her office never sent the authorization to the insurance and now I have to reschedule. Stay away from this woman and her office
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Angry patient – Dec 14, 2024
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Horrible. She said I had muscle strain in my back, never looked at my CT. It wasn’t until I told her I was a nurse practitioner and that I’ve had multiple back surgeries and that I referred to her after my CT showed spondylisthesis and bleeding in my spinal cord and that I was here there for preop EMG. (I was rear ended at stoplight at high speed). She suddenly became dismissive because she was caught. Can you imagine if I was just a regular patient? I would be paralyzed because I would have believed her cuz she’s “a doctor”. Also I waited 4 months for my appt for the EMG she ordered and I’m here today only to find out her office never sent the authorization to the insurance and now I have to reschedule. Stay away from this woman and her office
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
None ya business – Dec 13, 2024
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Worst staff
Everything I have had an appointment over the years it takes over 1.5 hours to see the doctor for less than 10 min. the staff is rude and doesn't respond. I can't believe the way they treat people and the doctor seems to be okay with it.
What went well
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Sep 24, 2024
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Dr.Eze has helped me w severe migraines
I have been seeing Dr. Eze for several years and have always had a great experience. Sometimes these is a wait in the office to see her. I believe there is a wait to see most good doctors. That has been my experience anyway. She has asked questions, listened to what I have to say and explained treatments. I recently was in the hospital and when I mentioned that she was my neurologist all medical professionals said I was seeing a good doctor, a neurologist I saw in the hospital said to keep on the regimen Dr. Eze had me on because she had it right. I have also always had great interactions with her staff, they are helpful, pleasant and efficient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Peggy Ligner – Jan 28, 2024
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Took us on short notice, helped us to understand my wifes condition, the staff was very friendly and easy to work with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Julieta Fuentes – Oct 21, 2023
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Excellent Care
I began seeing Dr. Eze 1 1/2 years ago with very debilitating migraines. Within the first two months she was able to determine appropriate treatment and medication. I had been suffering blinding migraines 4-5 times a week, each lasting 12+ hours. For the past year, I typically have only 2 migraines a month, lasting 2-4 hours, and nothing as severe as I had been suffering. I cannot thank Dr. Eze enough for making me feel human again. On top of the excellent diagnostics, she and her staff have been so kind and willing to answer all of my numerous questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judy A. – Apr 07, 2023
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DR. EZE SHOULD FIND ANOTHER CAREER
In all of my years as a patient and dealing with doctors on a professional basis, I have never had the displeasure of dealing with a doctor who has no redeeming qualities. Dr. Eze is apathetic, comes across as someone who wishes to be anywhere else than dealing with patients, non-communicative, no follow up with test/MRI results, does not have staff return calls for prescription refills. She has the most standoffish bedside manner. My best advice is to turn and walk away from her. It won't be had to find a doctor better than her and one who really cares to treat patients. AWFUL AND A WASTE OF TIME.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Long wait times
2 others found this helpful
Helpful
Fire DrEze – Mar 03, 2023
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This Dr is horrible. My husband went to her and she prescribed an MRI. She has not responded to the MRI for the pre- auth. It has been 4 weeks. Now we have to spend money again to go to another doctor. This office is a cluster, find someone else.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
3 others found this helpful
Helpful
Dec 19, 2021
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I had been looking for a good neurologist to manage my prescriptions, and my condition since my first neurologist retired over 20 years ago. Dr Eze is a nice woman, and listens well. My only problem was one of my medications was being monitored and she “didn’t want to be held responsible for prescribing it any more”. Just like that, without weaning me off, or any replacement. I went days without sleeping more than 2-3hrs a night. So again, I went to see if someone else could help me out
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
RM – Oct 31, 2021
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I was told I urgently needed to see a neurologist by my doc. I wasn’t having luck getting in, my doc made some calls and got me in next day with this doctor. She had some basic questions, did some very basic strength tests, and proceeded to ask me why I was there. Explained the urgent request from my doc. She went on to explain doesn’t have clinic notes, radiology reports, etc. Asked me about a test result which I had to look up on my phone. I forgot what I was doing (one issue I am having) and told her I was frustrated because couldn’t remember what she asked. She told me to calm down even though I was just frustrated. Proceeded to say I should feel calm as in a safe space. Followed up saying I should see a psychiatrist as I was likely suffering from anxiety. I’ve been dealing with brain fog and head pressure for 6 weeks since my hospital stay after losing consciousness from stroke and seizure. I felt she was venturing into gaslighting territory and would not recommend.
What went well
  • Office environment
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Untreated in El Paso – Sep 30, 2021
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Dr. Eze is very nice and compassionate. She takes time to answer all your questions. The staff is very compassionate as well. Would recommend this Dr. to anyone needing a neurologist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Paul West – Jul 27, 2021
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Absolutely pathetic, cannot be trusted, lacks knowledge, would not recommend to anyone
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Derek – Mar 16, 2021
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Love her manners, very attentive, makes sure you understand and very compassionate.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
GLORIA AGUILAR – Nov 21, 2020
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Dr. Eze is great, very knowledgeable and fast acting. Don't be surprised if you end up waiting 1-2 hours for a simple tele-health appointment though. Also issues with refills on prescriptions and prior auth forms
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
2 others found this helpful
Helpful
Nov 06, 2020
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Dr. Eze checked my physical strength and answered questions that I presented. She had a change of medication in mind for me and gave me a book giving more information that was put out by the drug company. When I told her I wanted to do more checking before proceeding with it, I made an appointment to see her in a month. I wanted to ask her about vitamin D2 vs. D3, but no opportunity was given for that.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Office environment
Helpful
Pat Garven – Oct 14, 2020
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This office allows you to wait in the waiting room without having to wait in your car... everything is spaced out and marked off to provide for social distancing. Provider listened to my concerns and updates, since my last office visit. She provided information and explained her treatment plan. Appointment was not rushed, I felt at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 07, 2020
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Staff is friendly, caring, and helpful. Dr. Eze is knowledgeable and compassionate. I have recommended her to others
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Office environment
1 other person found this helpful
Helpful
Jodie – Aug 15, 2020
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De. Eze is excellent. She always takes her time with us and answers all our questions. She is a very caring doctor with a wonderful bedside manner. I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
María & Vivienne – Aug 14, 2020
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My appointment was great. Dr. Eze was very nice. She was very thorough in her examination.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 21, 2020
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I felt rushed. She was too busy looking at her watch. My appointment was at 1:00 I was there at 1215 to ensure I had time to fill out the necessary paperwork since this was the first time there. They did not open the doors till 1:00 and by the time they called me back it was 1:30 and there was a patient that had a 1:30 appointment that got there while I was waiting to be seen.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Jul 15, 2020
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Leave a review

How was your experience with Dr. Eze?

About Me

biography

Dr. Chigolum Eze is a board certified Neurologist with additional specialized training and certifications in Clinical Neurophysiology and Epilepsy.   Prior to moving to El Paso and joining Providence Neuroscience and Orthopedic Associates,...read more
  • Clinical Neurophysiology

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • National Institutes Of Health

    Fellowship Hospital, 2013
  • Medical College Of Wisconsin

    Residency Hospital, 2011
  • University Of Nigeria / College Of Medicine

    Medical School, 2002
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Clinical Neurophysiology
Epilepsy
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Eze is a Healthgrades Choice provider in Neurology

    Read our methodology

    Locations

    Practice

    Digestive Health Clinic of El Paso P A1250 E Cliff Dr Ste 4A El Paso, TX 79902
    1
    Office1515 N Oregon St El Paso, TX 79902
    2

    Practice

    Office1250 E Cliff Dr Ste 2A El Paso, TX 79902
    3

    Affiliated Hospitals

    • University Medical Center of El Paso

      4815 Alameda Ave
      El Paso, TX 79905
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    • Sierra Medical Center

      1625 Medical Center Dr
      El Paso, TX 79902

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    • Mountain View Regional Medical Center

      4311 E Lohman Ave
      Las Cruces, NM 88011

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      74%
      Patients said that doctors always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality