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Dr. Cicily Jones, MD

Dr. Cicily Jones, MD

Internal Medicine*

Dr. Cicily Jones, MD is an internist in Naperville, IL. She is affiliated with medical facilities Northwestern Medicine Central Dupage Hospital and Edward Hospital-Main Campus. She is accepting telehealth appointments.

2.7 Star Rating
Based on 29 reviews 2.7 Star Rating (29 reviews)

Practice

620 N River Rd Ste 102 Naperville, IL 60563
Telehealth available
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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

2.7
29 ratings, 12 with a written review
5 star
38%
38%
4 star
3%
3%
3 star
0%
0%
2 star
10%
10%
1 star
48%
48%

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The Negative Reviews are correct. Zero if I could
Forced to see her when my doctor left the practice (I was her patient for 12 years). Looked at no history. No due diligence about me. Literally admitted to only caring about what she sees written (or not written) and shrugged her shoulders when I asked for solutions.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 18, 2024
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Absolutely the worst physician we have encountered. She took terrible care of our family member at Edwards. I would never recommend her especially since she told the family she does not care about safety, and yelled at the patient and his spouse. If you ever encounter her just know she doesn’t care about you as a patient and would rather you end up in the ER than take care of you.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
LB – Dec 31, 2023
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Irene
She's been my PCP for many years, very thorough and patient. When I had the COVIOD19, she was very quick to prescribe the treatments that saved me from hospitalization.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 18, 2023
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Very rude & not helpful
I saw this "doctor" a few years ago when she was affiliated with the Bolingbrook Hospital. She was very rude & unprofessional. Her demeanor was abrasive from the beginning. She called me a fat, lazy American & was yelling. Her receptionist & other patients waiting in the lobby heard her. I see that she's now affiliated with Edward Hospital & Central Dupage Hospital. Makes you wonder why she went through different hospitals. I would NEVER go to this "doctor" again!
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jul 16, 2023
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Donna T
Went to her today to get a referral to a specialist. I left without anything. Very rude. Doesn't listen. Only wanted to go over medications in my chart that had NOTHING to do with the reason for my visit. I stated more than once I just came for a referral. Ended up leaving with nothing except being very upset!!!!!!!!!!!!!
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jun 14, 2023
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Very Rude and does not want to take responsibilty
Very Rude, no bedside manners, no sence of responsibility and no follow up.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Nov 21, 2022
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Very rude and abrasive
Dr Jones has zero bed side manner and is very rude.
What went well
No results
What could be improved
  • Didn't listen or answer questions
9 others found this helpful
Helpful
Apr 05, 2022
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Very unprofessional doctor. Pathetic communication and poor soft skills. Incorrect diagnosis but does not accept responsibility. Very rude. Carries personal baggage at work. Mood swings determine her diagnosis. Focused on commercially benefiting rather than care for well being of patient. Its unfortunate that I had association with this doctor who was unabe to relieve me of my pain due to her poor medical skills, selfish attitude and not caring for patient's well being.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
ND – Dec 01, 2020
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Dr Jones has been my doctor for over 20 years. Her analysis and directives have always been sound. I trust her completely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Laura – Jan 11, 2020
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She is very nice and taking good care of me and my husband
What went well
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sarojini Subbanan – Nov 19, 2019
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She seems like a nice enough doctor but we were very disappointed in her for the treatment of our elderly mother. My mother was prescribed Vesicare for an overactive bladder. In follow up, no urinalysis was done but there was an increase of dosage. Warning Vesicare causes urine retention and UTI. She ended up in the hospital with 3L of urine and a UTI. Very dangerous for a senior!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Joyce in Cicero, IL – Mar 16, 2018
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Dr. Jones dropped me as a patient because I chose not to have a mammogram done at this time. She stated that she would not receive as much ($) from my insurance, if I did not have the test. She then threatened not to refill my arthritis medication if I didn't have a mammogram. I questioned her integrity and she replied that her medical group had decided to drop any patient that did not bring in significant insurance payment. She left me up in the air as to how to get refills for my meds.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
21 others found this helpful
Helpful
Laurie in Romeoville, IL – Nov 02, 2017
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Know Before You Go

About Me

biography

Dr. Cicily Jones, MD is an internist in Naperville, IL. She is affiliated with medical facilities Northwestern Medicine Central Dupage Hospital and Edward Hospital-Main Campus. She is accepting telehealth appointments.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Gandhiji University / Kottayam Medical College

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Premiere Internists SC620 N River Rd Ste 102 Naperville, IL 60563
1

Practice

Office235 Remington Blvd Ste K Bolingbrook, IL 60440
2

Affiliated Hospitals

  • Northwestern Medicine Central Dupage Hospital

    25 N Winfield Rd
    Winfield, IL 60190
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback

  • Edward Hospital-Main Campus

    801 S Washington St
    Naperville, IL 60540
    Recipient of 9
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

Compare Dr. Cicily Jones, MD with other Internists near you

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See all Internal Medicine Doctors in Naperville, IL