background
background
Dr. Clifford Hepper, MD

Dr. Clifford Hepper, MD

Orthopedic Surgery*

Dr. Clifford Hepper, MD is an orthopedic surgeon in Richmond, VA. Dr. Hepper has extensive experience in Hand & Wrist Surgery. He is affiliated with medical facilities such as Parham Doctors' Hospital and Retreat Doctors' Hospital. He is accepting new patients.

4.6 Star Rating
Based on 142 reviews 4.6 Star Rating (142 reviews)

Hospital Highlight

Dr. Hepper is affiliated with Henrico Doctors' Hospital Richmond, a highly rated and top awarded hospital for orthopedic surgery.

At a Glance

  • Areas of ExpertiseDr. Hepper specializes in the areas of Hand Surgery & Orthopedic Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalAmerica’s 100 Best Hospitals for Joint Replacement Award™ See hospitals
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

More Orthopedic Surgery Specialists at Parham Doctors' Hospital

Experience Check

Search for experience in a specific area

Dr. Hepper's Reviews

Likelihood to recommend Dr. Hepper

4.6
142 ratings, 106 with a written review
5 star
87%
87%
4 star
2%
2%
3 star
1%
1%
2 star
1%
1%
1 star
8%
8%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Excellent surgeon and support staff.
Procedure and risks explained in detail. Post op support staff excellent.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C Weldon – Mar 07, 2025
×Post a ResponseAre you Dr. Hepper?
Exceptional care!
Always exceptional care and treatment at this facility!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 24, 2025
×Post a ResponseAre you Dr. Hepper?
Great visit!
One of the shortest and most organized doctor visits ever! I was a new patient and still was checked in, seen, x-rayed, and seen again in less than an hour.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Todd – Feb 24, 2023
×Post a ResponseAre you Dr. Hepper?
Very unprofessional
Dr.hepper is very unprofessional I was in his office for a total of 2 minutes he came into the room looked at my wrist and proceeded to push on it which I told him that it hurts and I was in a lot of pain.He then turned around and proceeded to leave while saying get him scheduled for a MRI. He had an attitude the entire time as if I was bothering him. I then spoke with the front desk and let them know that I was not taken care of because I am in a-lot of pain. So the guy at the desk brings me back to the room which Dr.Hepper came back in and said what do you want me to do. I told him I need something to help me with the pain that I am in. Dr.Hepper proceeded to say what do you want a narcotics im not giving you that. I responded with I didn’t ask for any narcotics i am not a drug addict all I want is something to ease the pain so I can sleep at night in which he put a prescription in for ibuprofen basically which is not helping with the pain.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 01, 2023
×Post a ResponseAre you Dr. Hepper?
Very nice and professional appointment.
I had a problem with my wrist. I reported it to my PCP who sent me to specialist. They quickly took films and assessed the situation. I was happy with the results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Brenda French – Jan 07, 2023
×Post a ResponseAre you Dr. Hepper?
Carpal tunnel release
Prompt. Much nicer. Detailed explanations. Local anesthesia for a very short and sweet surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Judy – Dec 14, 2022
×Post a ResponseAre you Dr. Hepper?
would recommend
Dr. Hepper explained my condition to me well. He was clear and concise but did not appear rushed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jacob – Dec 14, 2022
×Post a ResponseAre you Dr. Hepper?
Great experience for first surgery
Sought out Dr. Hepper for a cyst removal consult as he had a very high rating. Consult, surgery, and follow-up went well. Highly recommend Dr. Hepper.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charles H. – Dec 04, 2022
×Post a ResponseAre you Dr. Hepper?
Trigger finger
Dr Hepper has treated me multiple times and he’s always super nice and Punctual. Had a cortisone shot which hurt but he was quick and spot on. Felt better really quickly Highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Alicia Sacks – Dec 01, 2022
×Post a ResponseAre you Dr. Hepper?
Great doctor!
I saw Dr. Hepper a year ago for a cyst on my wrist. We decided to hold off on surgery and what i could go to help. My cyst got bigger in a year so I went back to have surgery and he explained everything regarding the surgery etc. I am two weeks out and things are going great. He and his whole staff are wonderful. He was extremely prompt from visits and surgery. I would definitely recommend Dr. Hepper.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R Moore – Nov 22, 2022
×Post a ResponseAre you Dr. Hepper?
Great doctor, great staff
I had a serious elbow fracture and was in a great deal of pain. Dr Hepper scheduled my surgery quickly and was very compassionate. A second surgery was required months later due to scar tissue and hardware issues. He listened closely and explained what was needed. I’m doing well, and am happy with the results. His staff is also terrific. Paperwork is completed quickly and they are responsive to questions and concerns. A well-organized office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 06, 2022
×Post a ResponseAre you Dr. Hepper?
No concerns
Dr. Hepper explained things well, listened, and took the appropriate amount of time to do so. Very pleased
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 26, 2022
×Post a ResponseAre you Dr. Hepper?
Pays attention and cares
Bad pain in left elbow, he had an X- ray taken an took care of problem.injection.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MKay – Oct 13, 2022
×Post a ResponseAre you Dr. Hepper?
Amazing experience from the start
I needed minor surgery and Dr Hepper was highly recommended. From the front desk to his friendly and kind medical assistants. He diagnosed my issue and moved forward with scheduling my procedure. His medical assistant Maddie kept me updated. She really strives to give the best care every step of the way. I would highly recommend Dr Hepper and his amazing staff .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J79 – Oct 08, 2022
×Post a ResponseAre you Dr. Hepper?
Knows hands, confident, straight forward
I am confident in Dr Hepper's diagnosis and treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eric Johnson – Oct 03, 2022
×Post a ResponseAre you Dr. Hepper?
Excellent orthopedic dr!
I wish Dr. Hepper did more than hands! He fixed my carpal tunnel in one surgery. In another surgery he fixed my trigger finger and also did a successful thumb joint replacement. I feel so much better! And I really have no noticeable scars. His work is like art!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christina B. – Sep 02, 2022
×Post a ResponseAre you Dr. Hepper?
Outstanding doctor across all the domains!
Dr. Hepper never makes you feel rushed, he is an excellent listener and really takes time to evaluate your situation and considers your input. I felt respected and well-treated medically and personally. I wish that he were my PCP. A couple of years ago he performed surgery for a trigger finger that I had let become serious and I had a great outcome. As long as I have to do so, I will continue to see Dr. Hepper.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 20, 2022
×Post a ResponseAre you Dr. Hepper?
Fantastic, Kind Doctor
My two experiences with Dr. Hepper have been nothing but positive. He was incredibly kind and patient, and took the time to hear my medical history when trying to diagnose my issue. When I came back for the dreaded cortisone shot, he was very nice and helped calm my fears. I was worried when I first visited the office, as their sign indicated a long delay, but I was actually seen immediately. I would highly recommend Dr. Hepper for any of your hand needs.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 13, 2022
×Post a ResponseAre you Dr. Hepper?
My appointment and evaluation of fractured wrist was very efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 03, 2022
×Post a ResponseAre you Dr. Hepper?
Pleasant experience
Dr. Hepper's calm manner made me feel comfortable and eased my nerves. He explained everything thoroughly and answered any questions I had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CJC – May 26, 2022
×Post a ResponseAre you Dr. Hepper?

Leave a review

How was your experience with Dr. Hepper?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

biography

Dr Hepper is an orthopedic surgeon with specialty training in hand, wrist, and elbow surgery and additional training in minimally invasive techniques and microsurgery. His practice focuses on all aspects of hand, wrist, and elbow problems. Commonly...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mcgee Eye Institute

    Residency Hospital
  • University Of Virginia School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Hand Surgery
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Parham Doctors' Hospital

    7700 E Parham Rd
    Richmond, VA 23294
    Recipient of 35
    hospital awards

    America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)

    Superior clinical outcomes in knee and hip replacement

    America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)

    Superior clinical outcomes in knee and hip replacement

    View all awards
  • Retreat Doctors' Hospital

    2621 Grove Ave
    Richmond, VA 23220
    Recipient of 35
    hospital awards

    America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)

    Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

    America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)

    Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

    View all awards
  • Henrico Doctors' Hospital

    1602 Skipwith Rd
    Richmond, VA 23229
    Recipient of 54
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Superior clinical outcomes in knee and hip replacement

    America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)

    Superior clinical outcomes in knee and hip replacement

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality