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Dr. Colette Haag-Rickert, MD

Dr. Colette Haag-Rickert, MD

Obstetrics & Gynecology*
30+ years of experience

Dr. Colette Haag-Rickert, MD is an obstetrician gynecologist in Springfield, MA and has over 30 years of experience in the medical field. She graduated from Thomas Jefferson University in 1991. She is affiliated with medical facilities Baystate Medical Center and Mercy Medical Center. She is accepting new patients.

3 Star Rating
Based on 25 reviews 3 Star Rating (25 reviews)

Practice

299 Carew St Ste 215 Springfield, MA 01104

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Dr. Haag-Rickert's Reviews

Likelihood to recommend Dr. Haag-Rickert

3.0
25 ratings, 14 with a written review
5 star
48%
48%
4 star
0%
0%
3 star
4%
4%
2 star
4%
4%
1 star
44%
44%

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No Care or Empathy for Patients
I saw Dr. Haag-Rickert for ~4 years, during which time I had experiences that started as cold, but average, and quickly became uncomfortable, disrespectful, and frustrating. Dr. Haag-Rickert refused to do follow up, she/her staff would never call about test results or other concerns that occurred during appointments. Her bedside manner is horrendous, she is cold, she doesn't ask questions, and she doesn't care about addressing concerns or problems. I had a problem, which resulted in her eventually (after multiple visits) scheduling me for a procedure that she improperly explained [ultrasound and internal ultrasound are very different]. After the procedure, she indicated that the information gained was useless, and after I reiterated the problem, she said it was the incorrect procedure and it never would have provided helpful info. I said I didn't want to pay for it and wanted to discuss it, but the staff sent me to collections instead, ruining my credit. They rarely called back.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 14, 2023
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I will never EVER go see this doctor ever again. She is so rude and so condescending. She is a robot with NO emotions. I went in for a biopsy that was never explained to me and I was very very scared. When I expressed my emotion and said how SCARED I was she ignored my concern. She told me i was "clearly not ready for this and should come back when i have a BETTER MIND SET" I left the office in absolute tears, NEVER SEE THIS DOCTOR!
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Oct 08, 2021
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I have found Dr. Haag-Rickert perfectly fine with basic appointments and paps. However, after years of pain and trying to find a diagnosis, I’ve found she has little to no empathy for patients having a difficult time with their diagnosis. If you cry or show any emotion she will most likely suggest you “see someone to talk about that” or “do some yoga”. I found this very insensitive and just left feeling even more terrible about myself, on top of being diagnosed with PCOS. I thought this might be an isolated incident but it wasn’t. If you have any kind of anxiety or emotion I would find a different Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Jul 02, 2019
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I was very pleased with the care I received from Dr. Haag-Rickert and her partners. I had previously been going to a bigger practice and found that Dr. Haag-Rickert's smaller group provided much more personalized care. I feel like they all really know my medical history and care about me as a person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Wendy – Jan 09, 2019
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Very good doctor. She took great care of me and I loved her office too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tara – Jan 09, 2019
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She was so helpful when I was going through a difficult miscarriage - Both she and her office staff took great care of me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jessica in MA – Nov 03, 2018
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Dr. Haag-Rickert was great. She really listened to my concerns and took the time to explain all my options.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
SPRINGFIELD, MA – Oct 10, 2018
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Awful doctor! I met with her during my second pregnancy and told her about how my first pregnancy resulted in a stillbirth. She told me that was a "sad story" and that I should get on some mood pills or do yoga because I had a lot of weeks in this pregnancy left and the anxiety wouldn't get any better. I left the office in tears due to her insensitivity and rude comments. She offered no comfort or reassurance at all. I will NEVER see her again.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
May 17, 2018
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She has been my doctor for many years and I think she is great. She takes her time with me explaining what is going on. Never had an issue with her or her office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Janice F. in Chicopee – Oct 27, 2017
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Terrible!!!!!!! Do not see her! She is sooooo beyond rude! Terrible person! Idk how good of a doctor she is but I only went to see her once and ran out of there as fast as I could!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Holyoke, MA – Jul 28, 2017
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I was treated as if my illness was an inconvenience to her.... she is a robot. Has no feelings. She does not see you as a human being. I was always sitting at least an hour waiting to se her. Never did anyone apologies for all my wasted time! She has no interest in knowing you or feeling with you. She is very cruel, I only saw her 3 times and cried every single time.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Duaa Albaghdadi in Boston, MA – Jul 14, 2017
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I Agree With Everyone. Happened To Me B4 When Nurse With Her. And She Checked On Me But I Was Little Scream It Was Hurt. Nurse Told Her "Stop" My Gosh She Had To Be Careful. She Said "It Could Period Gone When You Will Be 52 Years" WoW I Told Her No True. Last July 2016 My Doctor Dr. Timothy Fitzpatrick Told Me Period Will Be Gone 3 Months Or 1 Year" She Said "Oh I See" WoW I Still No Trust Her. I Don't Want Her My Doctor. I'm Scary Of Her Happen Me Again. I Decide To Transfer With New Doctor.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Cameron in Holyoke, MA – May 08, 2017
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I've been a patient of this offices for years. Brought my 17 year old daughter to her since Dr. Fitzpatrick was retiring. She barely spoke to her. Never explained what she was doing. My daughter had never had an exam before. She was very condescending and talked over her. She prescribed a totally new medication and never explained it or told her what it was called. Never updated her current medications for other conditions and never spoke to me. Awful bedside manner. Never again
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Longmeadow, MA – Apr 07, 2017
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I will not trust her any more for her decision. She does not follow patient's concern. Unreachable .
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
chan in springfield – Sep 27, 2016
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About Me

biography

Dr. Colette Haag-Rickert, MD is an obstetrician gynecologist in Springfield, MA and has over 30 years of experience in the medical field. She graduated from Thomas Jefferson University in 1991. She is affiliated with medical facilities Baystate Medical Center and Mercy Medical Center. She is accepting new patients.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Thomas Jefferson University

    Medical School, 1991
American Board of Medical Specialties®
American Board of Obstetrics & Gynecology®
Obstetrics & Gynecology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Fitzpatrick Moran Costa & Haag-Rickert LLP299 Carew St Ste 215 Springfield, MA 01104
1

Affiliated Hospitals

  • Mercy Medical Center

    271 Carew St
    Springfield, MA 01104

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality