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Dr. Collin Chen, MD

Dr. Collin Chen, MD

Ear, Nose, and Throat*

Dr. Collin Chen, MD is a head & neck surgery otolaryngologist in Saint Louis, MO. He is affiliated with SSM Health Saint Louis University Hospital. He is accepting new patients.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Center for Specialized Medicine

1225 S Grand Blvd # 3 Saint Louis, MO 63104

At a Glance

  • Area of Expertise
    Dr. Chen specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.0
2 ratings, 2 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Devastated. My symptoms are worse than before.
Dr. Chen is condescending and dismissive. He's willing to lie to you, laugh in your face, and ignore direct questions. Surgery made my symptoms worse and suggested to be my fault. I later discovered Dr Chen knew prior to surgery I had two compounding issues but he only informed me of and addressed one of them, amplifying the effects of the other. Both conditions could have been corrected in the same surgery. Further digging revealed more discrepancies between what was discussed during my visits and what was actually noted in the records (incorrect dates, vitals, topics covered that weren't, etc). Furthermore, I was led to believe I only had one option for my procedure which I really wanted to avoid but it was presented to me like I had no choice. While being prepped for surgery, his assistant began walking me through what they expected to happen, and it was for an option that was never presented to me but too late to elect for. I wish I had gone with another Dr.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Franklin Smith – Oct 25, 2024
×Post a ResponseAre you Dr. Chen?
Dr. Chen was very professional and did an excellent job stitching up my dad’s ear after DePaul’s ED was not able to appropriately suture it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 18, 2021
×Post a ResponseAre you Dr. Chen?

Leave a review

How was your experience with Dr. Chen?

About Me

care philosophy

Dr Collin Chen specializes in plastic and reconstructive surgery of the face, offering care for both adult and pediatric patients. He performs a variety of surgical and non-surgical procedures to enhance both function and appearance, including...read more

biography

Dr. Collin Chen specializes in plastic and reconstructive surgery of the face, offering care for both adult and pediatric patients. He performs a variety of surgical and non-surgical procedures to enhance both function and appearance, including...read more
  • Ear, Nose, and Throat

  • Pediatric Otolaryngology (Ear, Nose & Throat)

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Louis University / Health Sciences Center

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Center for Specialized Medicine

Center for Specialized Medicine1225 S Grand Blvd # 3 Saint Louis, MO 63104
1

SLUCare Otolaryngology West County

SLUCare Otolaryngology West County555 N New Ballas Rd Ste 260 Saint Louis, MO 63141
2

Affiliated Hospitals

  • SSM Health Saint Louis University Hospital

    3635 Vista Ave
    Saint Louis, MO 63110

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality