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Dr. Connie Chen, MD

Dr. Connie Chen, MD

Internal Medicine*

Dr. Connie Chen, MD is an internist in Concord, MA. She is affiliated with medical facilities Lahey Hospital and Medical Center, Burlington and Emerson Hospital. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 16 reviews 4.1 Star Rating (16 reviews)

Practice

200 Baker Ave Ste 217 Concord, MA 01742
Telehealth available

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.1
16 ratings, 6 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
13%
13%

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Ethically and professionally reprehensible
Dr. Chen encouraged me to begin using a weight loss drug last year. I had great results. Now when I called for a refill I was told I had to go to a weight loss clinic. No appointments there for two months. Dr. Chens exact words “ it would take my staff 3 hours to process a physicians approval and we’re not going to do that.” Ethically and Professionally reprehensible. I will be filing an ethics claim with the state medical board. She’s far more interested in money than patient care.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Robert Cullinane – Nov 27, 2024
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Would not recommend
Dr. Chen has not treated me professionally. I loved Dr. Kwon her predecessor. Dr. Chen does not have the same level of people skills that Dr. Kwon had.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jan 11, 2023
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New Primary Care Patient - Excellent Experience
-Haven't had a PC for 5 years, for several reasons. -Dr. Chen was patient, thorough, understanding, non judgmental and I found her recommendations to be helpful and informative. -I felt comfortable. Dr. Chen took the time to get to know me and I appreciated the guidance, expectation setting, things to be aware of and areas to focus on for my overall health. I had such a great experience that I'm recommending her to my wife.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mikey J – Sep 28, 2022
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Dr. Chen is one of the best doctors I have known. I totally agree with others here that she is a tender and caring physician with excellent diagnostic ability. She listens and explains things with patience. I have been with her for many years. I have developed total trust in her. Feel very lucky to have known her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Dec 04, 2021
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Excellent! Tender caring physician that is hard to find nowadays. She has been my primary care doctor for many years now and I am planning to grow old with her!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
WS – Dec 02, 2020
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Excellent diagnostician. Shows compassion. Listens to patients and takes the time to determine proper course of action. She's been my PCP for many years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Ray Gibson – Jun 27, 2018
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About Me

care philosophy

We are here to take care of what matters most, you. Lahey Health offers access to board-certified specialists in nearly every medical specialty and more than 75 primary care practices in over 30 communities providing you with the full continuum of care, all close to home.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington U/b-jh/slch Conc, Internal Medicine

    Residency Hospital
  • Barnes-jewish Hosp/wa University

    Internship Hospital, 1999
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Mandarin

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Locations

Practice

Emerson Health Primary Care Concord200 Baker Ave Ste 217 Concord, MA 01742
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
  • Directions

Practice

Falmouth Primary Care90 Ter Heun Dr Ste 2300 Falmouth, MA 02540
2

Practice

Lahey Medical Center Peabody1 Essex Center Dr Peabody, MA 01960
3

Practice

Office33 Edgerton Dr North Falmouth, MA 02556
4

Affiliated Hospitals

  • Lahey Hospital and Medical Center, Burlington

    45 Mall Rd
    Burlington, MA 01803
    Recipient of 41
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Emerson Hospital

    133 Old Road To 9 Acre Cor
    Concord, MA 01742
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality