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Dr. Cy Joseph Chang, MD

Dr. Cy Joseph Chang, MD

Ear, Nose, and Throat*
35+ years of experience

Dr. Cy Joseph Chang, MD is a head & neck surgery otolaryngologist in Houston, TX and has over 35 years of experience in the medical field. Dr. Chang has extensive experience in Otologic Conditions & Procedures. He graduated from HARVARD Medical School in 1989. He is affiliated with Memorial Hermann-Texas Medical Center. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 25 reviews 4.1 Star Rating (25 reviews)

Texas ENT Specialists

7900 Fannin St Houston, TX 77054
Telehealth available

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Dr. Chang is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Chang's Reviews

Likelihood to recommend Dr. Chang

4.1
25 ratings, 15 with a written review
5 star
72%
72%
4 star
0%
0%
3 star
12%
12%
2 star
0%
0%
1 star
16%
16%

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Dr. Chang is a wonderful Dr. He did my daughter surgery and it was a success. Everyone that works there is very nice, highly recommended him and his staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 29, 2025
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Dr Chang is an excellent ENT specialist and surgeon who has restored some hearing loss for me. He is professional, characterizes his concerns and thorough to explain on a level of understanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mikki – Oct 11, 2024
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Had a wonderful experience he did exactly what he said he wold do and now I cn hear again out of my right . Dr. Chang your are wonderful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christian Kuhasz – Sep 25, 2024
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Our experience was great! He is one of the few talented professionals in his field that is in high demand. My mom has had a great outcome after the first surgery, and that’s why we were back.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 04, 2021
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Like the most recent reviewer, I too had issues with trying to be heard. The concept of communication where someone asks a question and you answer it ... didn't seem to be important somehow. He came very highly recommended to me so I am trying to be patient as he is supposed to be adept at my issue. All that said, I walked away from the appointment feeling not heard or listened to which is frustrating. I spend all my days trying harder than others to communicate effectively, which he should know given what he does, so it was disheartening to have the appt go that way with him. Further commentary on his office staff, not sure if it was covid or what but attempting to schedule took 3 months and so many phone calls (from me not them), filling out my information twice since they "didn't get it the first time." I don't want to push him/them under the bus but I was hoping and expecting a much better experience than this. I hope he reads these reviews and takes them to heart.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
Jan 22, 2021
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Office staff is not very competent. They were in a rush the whole time I checked in for the first time. They assigned me a user name with the wrong birth year. They never even checked back with me once I finished the registration process on line. Dr. Chang may be very knowledgeable. Only time will tell. But he would NOT listen to what I said when explaining my situation. I felt like walking out of the examination room. He kept interrupting me, not listening, and was asking me questions so fast, he would not let me finish answering even after 5-6 seconds. I finally told him, "Slow down and LISTEN"! He found something on an MRI that no one, after 5 other neuro/Ents had seen. I'm going to ask for a second opinion as to what it is he saw. He is giving me high doses of magnesium to try to help me with dizziness from sudden hearing loss over a year ago. He is the only doctor who has recommended that. Like I said... only time will tell..
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Feb 24, 2020
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Dr. Chang prescribed me meds that hurt me. I was referred to Dr. Change by another associate in his ENT group. On my first visit (which took over a month of lead time to book), I waited an hour to see him. On my second visit I waited 2.5 hours. The third and last visit was a 45 min wait. I was referred to him because of chronic headaches and trailing dizziness. After an initial visit with extensive in office testing, he diagnosed me with a Hypersensitive Brain. He proceeded to prescribe me different meds. He was like lets "try" this to see how it works. Then he stacked a second one in the cocktail to "try". He explained (by reading from his laptop) I needed to continue increasing the dosage at a predetermined amount over time until I hit either max dosage or the point it worked. Shortly after the 3rd dosage increase, I started feeling tight chested and getting short of breath, to the point where it was very difficult to breath. The difficulty breathing peaked for me severa
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Keith – Aug 01, 2019
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I went in with several ear symptoms. He seemed to be in a rush, barely let me speak and sent me to a neurologist even all of my symptoms where in my ear. He didn’t even try. Because I don’t have a hearing loss (which I have read he is good at restoring) he was not interest at all in my case. I personally, would not recommend this doctor in any possible way. He couldn’t have cared less about my ear case. I’ll admit, seems to be a complicated one and he was simply not up for it.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jun 19, 2019
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Clear and kind. He explained my condition and my options. Not a whole bunch of "could be or maybes". When I choose surgery he clearly explained the process, healing time, side effects and listened when I had questions. Surgery was exactly how he described. After care has been very good. His office calls to check on me. My hearing is amazing. Almost miss the quiet.
What went well
No results
What could be improved
No results
Helpful
Mar 12, 2019
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Dr. Chang is awesome! I had no worries after my first appt. Explained everything. Surgery was a breeze. He's my ENT Dr. and I recommend him to everyone old and young.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Terry Moore in DeRidder, LA – May 26, 2018
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The absolute BEST ENT in Houston period! I have had chronic ear problems since I was a child and have seen many many ENTS throughout my life and this man knows what he is doing and I can't say enough great things about him. He is personal and professional and is genuinely concern with the issues that you bring to him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Cassandra Mcmanus in Alabama – Feb 22, 2017
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Dr Chang was very informative and took his time with us- he answered every question we had. We trust him highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
C Ballin in Edna, TX – Dec 01, 2016
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Diagnosed problem of migraine associated vertigo. Treatment has help tremendously.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
6 others found this helpful
Helpful
Mary in Spring, TX – Oct 28, 2016
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Dr. Chang was a very kind doctor. He made me feel so comfortable. I had a Cholestetoma and he removed it. MY hearing has improved. I give you 5 stars. Thank you Dr. Chang
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Francia Romero in Cameron, LA – Sep 14, 2016
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Amazing, talented, smart, down to earth, not stuck up or conceded, & friendly surgeon
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Taha Ahmed in Houston, TX – Jun 09, 2016
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About Me

care philosophy

Dr CY Joseph Chang, MD, FACS\n\nDr C Y. Joseph Chang is the director of the Texas Ear Center, a division of Texas ENT Specialists. He's a Neurotologist, a highly specialized surgeon who performs advanced ear surgeries & surgeries for the tumors of the skull base.

biography

Dr. CY Joseph Chang, MD, FACS\n\nDr. C. Y. Joseph Chang is the director of the Texas Ear Center, a division of Texas ENT Specialists. He's a Neurotologist, a highly specialized surgeon who performs advanced ear surgeries & surgeries for the tumors of the skull base.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Pittsburgh Medical Center

    Fellowship Hospital, 1995
  • University Of California San Francisco

    Residency Hospital, 1994
  • Ucsf Medical Center

    Internship Hospital, 1990
  • Harvard Medical School

    Medical School, 1989
  • Stanford University

    Undergraduate School, 1985
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Chang is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

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    Locations

    Texas ENT Specialists

    Texas ENT Specialists7900 Fannin St Houston, TX 77054
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