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Dr. Daniel Downs, MD

Dr. Daniel Downs, MD

Ear, Nose, and Throat*
35+ years of experience

Dr. Daniel Downs, MD is a head & neck surgery otolaryngologist in Flagstaff, AZ and has over 35 years of experience in the medical field. He graduated from University of Minnesota Medical School in 1989. He is affiliated with medical facilities Flagstaff Medical Center and Verde Valley Medical Center. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 47 reviews 4.1 Star Rating (47 reviews)

Practice

1300 N Rim Dr Ste B Flagstaff, AZ 86001
Telehealth available

Dr. Downs is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Downs specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Downs' Reviews

Likelihood to recommend Dr. Downs

4.1
47 ratings, 18 with a written review
5 star
70%
70%
4 star
9%
9%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

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Dismissive and unpleasant
My concerns were not listened to and he seemed in a rush. He spent more time monologuing than hearing what I said about what was actually happening in my body. Perhaps he was having a bad day, but he seemed extremely impatient and irritable. He also jerked my head around during the ear exam. Not okay. This was a very demoralizing experience, because I waited weeks to get in to see him as a new patient. Would not return unless I had a true emergency situation, as a last resort. The front desk staff, however, were professional and lovely to interact with.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
1 other person found this helpful
Helpful
Feb 28, 2025
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Condescending
After a recent frightening hospitalization for Vertigo and the opinions of doctors and PT in the hospital, I really felt that I needed specific testing for Meniere’s Disease. I was made to feel belittled and did not feel that Dr Downs listened to my concerns. No testing was done to rule out my concerns.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jul 21, 2024
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No Excuse
Far too much knee touching for any woman to be comfortable getting seen by him.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 21, 2024
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Confident and Trustworthy
Dr. Downs was focused and direct on explaining the condition and resolution. Put me at ease that he is experienced and was confident to resolve this issue.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Teresa D. – Jan 26, 2024
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Very explanatory
Daniel Downs, MD was very explanatory about my condition and relieved my concerns.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Dante – Nov 23, 2023
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Laryngoscopy
Dr Downs explained the procedure, explained what he saw on the screen, and provided clear recommendations. Excellent experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 28, 2023
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Excellent
Dr. Downs takes the time to listen carefully to his patients. He genuinely cares about his patients and their outcomes. He is attentive to details and shows that he's well educated in his field.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 21, 2023
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irritated throat for 9 months.
The dr was very good at understanding my problem and explaining what I should try to correct the condition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 14, 2022
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Straightforward and responsive
Went to Dr Downs for a persistent hoarse voice. He was thorough and direct, and made sure I understood what was causing it and the steps necessary to heal. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 12, 2022
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Excellent Dr.
I have been a patient of Dr. Downs for almost 12 years and he is the most kind, knowledgeable and thorough Dr I have ever met!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy Lango – Oct 29, 2022
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Best ENT Ever
25 years and numerous ENTs suffering with enlarged tonsils due to allergies. Dr Downs figured out that is not true at all. Amazing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 12, 2022
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Excellent physician. Very knowledgable and compassionate. He spent a considerable amount of time explaining my diagnosis and treatment plan. Would recommend without reservation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 18, 2019
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I appreciated Dr. Downs information and help he gave to me at my first appointment. He was friendly and gave his opinions in a positive manner and he had natural remedies to suggests as well as the medical norm. Thanks! Tina J
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
No results
Helpful
Tina J in Cottonwood, AZ – Jul 19, 2019
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After suffering from migraine headaches, Dr. Downs suggested we try something new. It was a surgery that involved scrapping a layer off of my nasal passages. (laymans poor definition). I spent overnight in the hospital. For a few weeks - I had some minor side effects as a result of the surgery. A miracle - for the first time in my life and for over a year now - absolutely no migraine headaches. From my perspecgtive - this has been an absolute miracle. Thank you Dr. Downss!!!
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Allen K – Jul 05, 2019
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Dr. Downs is AWESOME. We like his style. When I go to the doctor, I want facts so I can make informed decisions. I don't want anything sugar coated because any doc that does that is doing you a disservice.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 30, 2019
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Dr. Downs did a Parotidectomy on me, I found his office staff kind and timely. Dr. Downs is to the point but listens to the patient concerns. He explains thoroughly and did a wonderful job on my surgery. I had a malignant tumor and he ressected it entirely while preserving my facial nerves. I was also a self-pay patient and he worked with me on that aspect as well. Would absolutely refer Dr. Downs for your ENT issues.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 27, 2018
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Doctor Downs saw me last minute when I was so sick and in pain I could not eat and had lost 10% of my body weight. He diagnosed the problem and worked with me to help me stay out of the ER by giving me the pain treatment necessary. He even handed out his personal cell phone in case I had an emergency. He was spot on and I was so happy to not spend 3 days in the ER on IV. I would highly recommend Dr. Downs. A very shape doctor who listens to his patients and works toward the best treatment
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dylan Howard in Flagstaff, AZ – Feb 24, 2017
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let me just say I will never go back that's how bad it was if I could give him 0 stars I would
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Karen Sabo in Flagstaff AZ – Feb 27, 2016
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About Me

biography

Dr. Daniel Downs, MD is a head & neck surgery otolaryngologist in Flagstaff, AZ and has over 35 years of experience in the medical field. He graduated from University of Minnesota Medical School in 1989. He is affiliated with medical facilities...read more
  • Ear, Nose, and Throat

  • Pediatric Otolaryngology (Ear, Nose & Throat)

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St. Olaf College In Northfield Minnesota

    Undergraduate School
  • University Of Minnesota Hospital & Clinic

    Residency Hospital, 1995
  • University Of Minnesota Medical School

    Medical School, 1989
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Downs is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Northern Arizona Ear Nose and Throat PC1300 N Rim Dr Ste B Flagstaff, AZ 86001
    1

    Practice

    Flagstaff Medical Center1200 N Beaver St Flagstaff, AZ 86001
    2

    Practice

    Forest Canyon Endoscopy & Surgery Center PC560 N Switzer Canyon Dr Flagstaff, AZ 86001
    3

    Practice

    Valley Ent. PC9097 E Desert Cove Ave Ste 200 Scottsdale, AZ 85260
    4

    Affiliated Hospitals

    • Flagstaff Medical Center

      1200 N Beaver St
      Flagstaff, AZ 86001
      Recipient of 6
      hospital awards

      Patient Safety Excellence Award™ (2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Verde Valley Medical Center

      269 S Candy Ln
      Cottonwood, AZ 86326
      Recipient of 4
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality

    Compare Providers

    Providers shown based on Dr. Downs' location and specialty. Show more Otolaryngologists.