Are you a healthcare professional?
Is this your profile?
background
background
Dr. David Thurber, DDS

Dr. David Thurber, DDS

Oral & Maxillofacial Surgery*

Dr. David Thurber, DDS is an oral & maxillofacial surgery specialist in East Syracuse, NY. He is affiliated with St. Joseph's Health Hospital. He is accepting new patients.

4.2 Star Rating
Based on 44 reviews 4.2 Star Rating (44 reviews)

Practice

5740 Commons Park East Syracuse, NY 13057

Make an Appointment

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
ADVERTISEMENT

Save up to 80% on prescriptions

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Thurber's Reviews

Likelihood to recommend Dr. Thurber

4.2
44 ratings, 41 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
2%
2%
2 star
0%
0%
1 star
18%
18%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr.Thurber removed my wisdom teeth in December. Since the procedure I've been experiencing facial numbness on the right side of my chin along with jaw pain on the same side. Dr.Thurber had me come down for testing that consisted of him dragging a Q-tip from one side to the other. I tried to tell him that he was going past where it was numb so I could tell which way it was going, but he didn't acknowledge my concerns. He's also claiming my jaw pain is caused by grinding my teeth even though the pain didn't exist before the procedure. Please sort the Google reviews by lowest and you'll see I'm not the first person he's done this too, I wish I would've before allowing him to operate on me. Also it's been nearly 4 months since my procedure and I still haven't been reimbursed after being told I would if I paid out of pocket. I tried calling Emilee to ask about the status of it and she was too busy to take my call. I spoke to the receptionist who said she didn't think it had been submitted to my insurance yet. It's been a week and a half and Emilee still hasn't returned my phone call.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Wes – Mar 27, 2024
×Post a ResponseAre you Dr. Thurber?
Great Job
First off, the ladies smile at the desk is like river a flowing through the desert. I got my wisdom teeth pulled today by doc and it was worth the wait. My mouth feels so good and its the first day. Everyone made me feel comfortable and doc did an amazing job in my mouth. Super thankful. P.S. do you sell the laugh gas? lol
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 05, 2023
×Post a ResponseAre you Dr. Thurber?
Had to get my wisdom teeth out this morning and was beyond nervous. I never had any type of sedation drug before today. I walk in was called into the chair on time and was greeted with a very kind nurse who helped me every step of the way. She hook me up to the monitor and could tell I was extremely nervous. (High bp and high heart rate). She gave me nitrous to help me calm down and was very nice putting in the IV. Before I knew it the doc was in and putting the sedation meds into my iv. I asked him if he wanted me to start counting and he said not just yet your going to feel a small Itch in just a second. Before I knew it I was in the recovery room blabbing to my mom about my adventure at Dr. Thurber’s. As of now it’s been about 9 hours and I am in 0 pain at all. I’m sure that has a lot to do with the fine work of Dr. Thurber and his amazing staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Wes – Jan 11, 2023
×Post a ResponseAre you Dr. Thurber?
Avoid at all costs
Terrible staff, doctor doesn't care
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Dec 06, 2022
×Post a ResponseAre you Dr. Thurber?
Wonderful from start to finish
Our child has needed oral surgery twice within the last year, and this office has been amazing. Dr. Thurber did a great job explaining things to us and the office staff has been very quick and polite with communication. There were no surprises and I’m very appreciative to everyone there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 25, 2022
×Post a ResponseAre you Dr. Thurber?
This was my first visit to Dr. Thurber's. The office was very clean, the staff was terrific as was Dr. Thurber. I would recommend him and his staff to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jun 03, 2021
×Post a ResponseAre you Dr. Thurber?
Everyone is friendly, the office is beautiful, and Dr.Thurber is the best! Having worked in the dental field I have no fear but many people do. Dr.Thurber immediately puts any fears to rest. This is my second visit with him and it went just as smoothly as my first. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Helen H – May 19, 2021
×Post a ResponseAre you Dr. Thurber?
Highly recommend Dr Thurber! His bed side manner is so professional, informative, and so approachable. He has awesome ability to put you at ease. He was painless, from his injections to a complicated extraction. I have had three appointments and I have the utmost confidence in him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Martha – Jul 17, 2019
×Post a ResponseAre you Dr. Thurber?
Had all 4 wisdom teeth removed at the end of February. The office was extremely accommodating and more than pleasant to deal with. Surgery was explained in full and all of my questions were answered. Healed very quickly, highly recommend Dr. Thurber and his office.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Mar 22, 2019
×Post a ResponseAre you Dr. Thurber?
My daughter had 4 wisdom teeth removed, we were very pleased overall.Did and excellent job!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Rome, NY – Feb 18, 2019
×Post a ResponseAre you Dr. Thurber?
Dr. Thurber, you lost a patient on 3 January due to the unprofessional, unempathetic, and rude attitude of your young gate keeper. I had a question to ask you and was told the only way to speak to you was through a 113.00 consultation fee. I was in the dental field during my career and wanted to ask a critical medical question regarding a procedure. With a smirk on her face I was turned away, twice. I have seen other comments about this young lady, and I wonder how much business you have lost?
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
16 others found this helpful
Helpful
Charles in Liverpool, NY – Jan 04, 2019
×Post a ResponseAre you Dr. Thurber?
I was in excruciating pain with my tooth, and unfortunately, it had to be removed. It was an emergency situation, and I had never seen Dr. Thurber before this time. He was recommended to me by another dental office. Dr. Thurber was so kind and took his lunch hour to remove my tooth. It healed beautifully, and I am now going back to him to discuss putting in an implant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
14 others found this helpful
Helpful
Carol Cibik in Baldwinsville , NY – Dec 04, 2018
×Post a ResponseAre you Dr. Thurber?
Excellent care and professionalism. Accepts insurance in order to allow those patients that are less fortunate to be cared for. Unlike the others that only care about their pockets.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Chuck Rinoldo in Oswego, NY – Jun 21, 2018
×Post a ResponseAre you Dr. Thurber?
If i could give this place a 0 star i would. Terrible service, the front desk receptionist is very errogant and disrespected my mother saying she wasted her time because we didn’t understand something. Waited almost an hour past my appt time then left.
What went well
No results
What could be improved
  • Difficult to schedule appointment
10 others found this helpful
Helpful
May 23, 2018
×Post a ResponseAre you Dr. Thurber?
Pleasantly surprised! I was very nervous going into the appointment to have a tooth extracted. Dr. Thurber was extremely friendly and spoke very softly and explained everything which made me feel very calm. His staff were also exceptional! They smiled and joked with you which also helped with being nervous. I would highly recommend this doctor/office to anyone. A little bit of a wait for the appointment but well worth it!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
10 others found this helpful
Helpful
Sandy in Syracuse, NY – Feb 13, 2018
×Post a ResponseAre you Dr. Thurber?
Listened to my issues about my 4 wisdom teeth surgery. Then continues even though I have some issues so he only takes 3 of the four. Wouldn’t. recommend based on his decisons.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Dec 23, 2017
×Post a ResponseAre you Dr. Thurber?
Waited almost 2 hours for a consult. When I asked the front desk girl how much longer she giggled and said she had no idea. Had a tooth pulled a yr ago and had a better experience. Office has gone downhill since then. Not very professional anymore.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
John in Cicero, NY – Sep 05, 2017
×Post a ResponseAre you Dr. Thurber?
GREAT OFFICE,DR THURBER IS WONDERFUL WOULD SEND MY FAMILT TO HIM !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Holly Kinsella in Syracuse, NY – Jul 28, 2017
×Post a ResponseAre you Dr. Thurber?
Great experience! Caring, welcoming and friendly. I would recommend to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
manlius ny – Jul 20, 2017
×Post a ResponseAre you Dr. Thurber?
Thank you Dr. Thurber.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Brantford, ON – Jul 18, 2017
×Post a ResponseAre you Dr. Thurber?

Leave a review

How was your experience with Dr. Thurber?

About Me

biography

Dr. David Thurber, DDS is an oral & maxillofacial surgery specialist in East Syracuse, NY. He is affiliated with St. Joseph's Health Hospital. He is accepting new patients.
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Allegheny General Hospital/western Pennsylvania Hospital Medical Education Consortium

    Residency Hospital
  • University Of Texas / Dental Branch

    Undergraduate School, 2008
  • English

  • Spanish

Locations

Practice

Office5740 Commons Park East Syracuse, NY 13057
1

Affiliated Hospitals

  • St. Joseph's Health Hospital

    301 Prospect Ave
    Syracuse, NY 13203
    Recipient of 9
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality