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Dr. Dawn Francis, MD

Dr. Dawn Francis, MD

Gastroenterology*

Dr. Dawn Francis, MD is a gastroenterologist in Jacksonville, FL. Dr. Francis has extensive experience in Esophageal Disorders. She is affiliated with Mayo Clinic In Florida. She is accepting new patients and telehealth appointments.

5 Star Rating
Based on 12 reviews 5 Star Rating (12 reviews)

Locations

Mayo Clinic - Florida

Fl - Gi4500 San Pablo Rd S Jacksonville, FL 32224
1

Hospital Highlight

Dr. Francis is affiliated with Mayo Clinic In Florida Jacksonville, a highly rated and top awarded hospital for gastroenterology.

Dr. Francis is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of ExpertiseDr. Francis specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals

More Gastroenterology Specialists at Mayo

Experience Check

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Dr. Francis' Reviews

Likelihood to recommend Dr. Francis

5.0
12 ratings, 5 with a written review
5 star
100%
100%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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Dr. Dawn Francis is a fantastic physician!!
I was seen by Dr. Francis in 2017. Admittedly I was quite a difficult patient. She went out of her way to help me and I certainly appreciate it. This is a long overdue apology which I hope she will accept. Now, in hindsight I will be a better patient to all doctors I come in contact with. Thank you Dr. Francis for being so kind to me. You deserve all the stars in the sky!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laurie Bezilla – Jun 11, 2023
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Dr Francis is on top of her game for sure! I only wish the doctors I went to before finding her had been!
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Mar 27, 2019
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Absolutely loved Dr. Francis. She listens! I have had esophageal issues for about 10 years and never had such a thorough history done. She looked at my issues independent of what other physician's opinions were. She has a wonderful disposition and makes you a part of your treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Carolyn S in Saint Augustine, FL – Jul 13, 2018
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Dr. Francis is an incredible doctor who goes above and beyond any expectations. When things are complicated, she does not give up, which means a lot as a patient when you’re dealing with something negatively impacting your overall health. She is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Jan 14, 2018
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Dr Francis is the best of the best,,,it's a 10hr round trip to Jacksonville and worth every minute to see her,she saved my life,a very smart compassionate doctor...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jerry DePaolis in Cape Coral, FL – Jul 20, 2017
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About Me

biography

Dr. Francis is involved with clinical research on the topics of eosinophilic esophagitis, esophageal motility disorders and treatment of Barrett's esophagus. She also is actively involved with the study and implementation of Quality Assurance in...read more
  • Gastroenterology

  • Hepatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mayo Grad School Med/mayo Fndn

    Residency Hospital
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • American Gastroenterological Association, Member

  • American Society for Gastrointestinal Endoscopy, Member

  • Outpatient Practice Subcommittee Mayo Clinic Florida Committees, Chair

  • Practice Committee American Gastroenterological Association, Member

  • Clinical Practice Committee Florida Mayo Clinic Florida Committees, Vice Chair

  • American College of Gastroenterology, Fellow

  • National Association for Healthcare Quality, Member

Dr. Francis is a Healthgrades Choice provider in Gastroenterology

  • Accelerate! Leadership Program, 2018

  • Crystal Award for Research in Quality for Endoscopic Procedures, 2011

  • Mayo Brothers' Distinguished Fellow Award. Mayo Clinic foundation-wide award given to one second-year Internal Medicine Resident who best demonstrates the attributes promoted by the Mayo brothers, 2001

  • Department of Medicine Innovation Award, 2017

  • Department of Medcine Innovation Award, 2017

Read our methodology

Affiliated Hospitals

  • Mayo Clinic In Florida

    4500 San Pablo Rd S
    Jacksonville, FL 32224
    Recipient of 48
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

    Top 1% in the nation for providing the highest clinical quality year over year

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    90%
    Patients would recommend the hospital to friends and family

    25% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality