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Dr. Donny Reeves, MD

Dr. Donny Reeves, MD

Optometry*
20+ years of experience

Dr. Donny Reeves, MD is an optometrist in Johnson City, TN and has over 20 years of experience in the medical field. He graduated from University of Utah School of Medicine in 2000. He is affiliated with Johnson City Medical Center. He is accepting new patients.

3.3 Star Rating
Based on 21 reviews 3.3 Star Rating (21 reviews)

At a Glance

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Dr. Reeves' Reviews

Likelihood to recommend Dr. Reeves

3.3
21 ratings, 7 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
38%
38%

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Very intelligent, confident, and very kind. He is attentive to what you tell him is troubling you and listens, and will answer your questions. He asks you to ask him any questions you have, so have them written down if you need to and ask away. He always gives you information, and he will help you, he is a caring Doctor. Dr. Reeves has his own practice and is very dedicated to his patients and his staff. Everyone that works there is a reflection of this dedicated Doctor. I have had procedures done and am happy and satisfied with his skilled work and his honesty. I recommend him very highly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marci Leal – Oct 31, 2023
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MDR. Reeves Us an Amazing Doctor, His Staff are Amazing Too, They Work Well Together and Make You Feel Important when you go to the office in Kingsport, Johnson, Tn and even Better when you have your eye ??? Surgery!!!! What an awesome ?? Family that Works So Well Together, the Atmosphäre was GREAT ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Carmella Lee – Mar 31, 2023
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Poor communication, follow up, billing
Wife had Surgery on both eyes a week apart, 18 and 25 May22. Was told I needed to pay 976.87 up front , my part. Insurance paid 100%, within a week of each surgery. Contacted the billing department and have been given the run around and finger pointing. Have talked to 4 different people who where handling my account. Now my calls/emails are being ignored. It is now 30Sep22 still waiting.
What went well
No results
What could be improved
No results
Helpful
Herman – Sep 30, 2022
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I had lasik surgery performed by Dr. Reeves. It was on of the most painful experiences I've ever had. No explanation, no apology. I still have to wear contacts and glasses. I was terribly dissatisfied with his bedside manner and lack of professionalism. He did not address my concerns or his inability to perform the surgery without pain. I paid for the surgery and STILL have to buy glasses and contacts.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Jonesborough – Jun 19, 2017
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The Reeves Eye Institute, JC -- has a terrible billing dept as far as processing refunds. I was overcharged in Oct 2016; and they have admitted they owe me. They initially said they'd process my refund and it'd take 10-12 weeks to receive it. Wow. If you think that's a long time -- just know that it's March 21st, 2017 and I STILL DO NOT HAVE MY REFUND. They said, oh, we do not know why it didn't process...we'll resubmit and it'll be another3 MONTHS. NO I WOULD NEVER RECOMMEND THEM. Bad Buss
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Carol in TN – Mar 21, 2017
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I had to switch from a good eye Dr to reeves because Ebberhart couldn't do a tearduct replacement.Dr Winstead done the operation.I have some trouble after changing to reeves he's just not as thurough as ebberhart,Dr reeves has has my girlfriend & I come in to the office several times they always say were there on the wrong day or time (5) to be exact them they set around and laugh about it..but we have bothfound a good DR now..I wouldn't advise anyone using these people!!!!!! Just check all DR
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
floyd bailey in Cordova, TN – Feb 28, 2017
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This man always seems rushed and always has quite a few patients waiting(he's good @ what he does). He is not into small talk. His staff is very nice! The waiting time was not ridiculous. He was able to squeeze me in for an eye condition my family doctor was unable to diagnose (it was a rare thing, I found out from him)... Longer wait that one time but I understood that I was fortunate to be seen that day and was thankful I was able to be squeezed in! All other appts I waited 20 mins max.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
AJ in Johnson City, TN – Jan 13, 2017
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About Me

biography

Dr. Donny Reeves, MD is an optometrist in Johnson City, TN and has over 20 years of experience in the medical field. He graduated from University of Utah School of Medicine in 2000. He is affiliated with Johnson City Medical Center. He is accepting new patients.
  • Optometry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Wisconsin Hospital And Clinics

    Residency Hospital, 2004
  • University Of Wisconsin Hospitals And Clinics

    Residency Hospital, 2004
  • Mary Imogene Bassett Hospital

    Internship Hospital, 2001
  • University Of Utah School Of Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • German

  • Spanish

Affiliated Hospitals

  • Johnson City Medical Center

    400 N State of Franklin Rd
    Johnson City, TN 37604
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality