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Dr. Douglas Hetzler, MD

Dr. Douglas Hetzler, MD

Otolaryngology-Head and Neck Surgery*
40+ years of experience

Dr. Douglas Hetzler, MD is an otolaryngology-head and neck surgery specialist in Soquel, CA and has over 40 years of experience in the medical field. He graduated from University of Iowa in 1981. He is affiliated with medical facilities Dominican Hospital and Sutter Maternity & Surgery Center of Santa Cruz. He is not accepting new patients.

2.1 Star Rating
Based on 7 reviews 2.1 Star Rating (7 reviews)

Practice

2950 Research Park Dr Soquel, CA 95073

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Dr. Hetzler's Reviews

Likelihood to recommend Dr. Hetzler

2.1
7 ratings, 3 with a written review
5 star
14%
14%
4 star
0%
0%
3 star
29%
29%
2 star
0%
0%
1 star
57%
57%

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I had surgery to remove blockages in both ears do to many years of cold water exposure . I believe that the surgery and post surgery care were substandard . I had an incredible amount of pain and developed a massive infection which led to an additional 4 surgeries a hospital stay and six weeks on a pick line . I am left with constant ringing in my ears significant hearing loss and constant jaw pain . The combination of all these factors have significantly contributed to a lower quality of life . Be aware that not all of these surgeries are successful . My life and life style have been for ever changed .
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 03, 2023
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I highly recommend Dr. Hetzler. I was surfer's ear, medically known as "exostosis of the external auditory canal. My ear canal was 95% shut on both ears. After my surgeries with Dr. Hetzler, my ears opened up to be 90% open. He is the leader for this type of surgery and is well known amongst all the surfing community. He spent a considerable amount of time educating me on my condition, the procedure and what to expect for recovery. He was very personable and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Brian B. in San Francisco, CA – Feb 18, 2017
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Not a fan. I was having major sinus issues saw me once put me on prednisone condition got a little better but as time went by I started getting worse. He sent me for a scan which apparently showed polyps and deviated septum. Called in needed relief couldn't get me in for 2 months. Said I couldn't wait that long the office and staff didn't seem to care. I proceeded to have my scan sent to Stanford got an appt there in a week. Polyps everywhere in my sinuses. got into surgery following week.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Shellie in Aptos, CA – Oct 07, 2016
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About Me

biography

Dr. Douglas Hetzler, MD is an otolaryngology-head and neck surgery specialist in Soquel, CA and has over 40 years of experience in the medical field. He graduated from University of Iowa in 1981. He is affiliated with medical facilities Dominican...read more
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Iowa

    Medical School, 1981
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Soquel Center-Dermatology Services2950 Research Park Dr Soquel, CA 95073
1

Practice

Sutter Maternity and Surgery Center of Santa Cruz2900 Chanticleer Ave Santa Cruz, CA 95065
2

Practice

Santa Cruz Surgery Center3003 Paul Sweet Rd Santa Cruz, CA 95065
3