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Dr. Douglas Klepper, MD

Dr. Douglas Klepper, MD

Pediatrics*
35+ years of experience

Dr. Douglas Klepper, MD is a pediatrician in Lubbock, TX and has over 35 years of experience in the medical field. He graduated from TEXAS TECHNICAL UNIVERSITY in 1989. He is affiliated with medical facilities University Medical Center and Covenant Medical Center. He is accepting new patients.

4 Star Rating
Based on 16 reviews 4 Star Rating (16 reviews)

Pediatric Associates Of Lubbock

7501 Quaker Ave # 2 Lubbock, TX 79424
(806) 793-7257

At a Glance

  • Area of Expertise
    Dr. Klepper specializes in the area of Pediatrics. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Klepper's Reviews

Likelihood to recommend Dr. Klepper

4.0
16 ratings, 7 with a written review
5 star
63%
63%
4 star
13%
13%
3 star
0%
0%
2 star
13%
13%
1 star
13%
13%

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BEST PEDIATRICIAN EVER!!! KIND, THOUGHTFUL, KNOWLEDGEABLE, COMPASSIONATE, GREAT BEDSIDE MANNER. I CAN NOT SAY ENOUGH & MY SON IS NOW 33!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
MOM – Feb 25, 2024
Hi MOM, thank you for the positive feedback. We... Read More
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Was right there when I needed him.
What went well
No results
What could be improved
No results
Helpful
Anna Onley – Sep 15, 2022
Thank you Anna for the positive feedback. We... Read More
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Super awesome with kids
Brought both of my kids in. He was so kind and caring to both of them. Answered all my questions and explained what was going on with them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hilary – Mar 15, 2022
Hi Hilary, hearing your story and your family’s... Read More
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Absolutely LOVE Dr. Klepper and his staff. They treat our family like their own. He explains everything in such detail and my kids are always happy to see him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 03, 2020
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Dr. Klepper reexamined my 9yo. He came in angry that I had questioned treatment and asked for tonsillectomy requirements which he did not answer until forced to answer while face to face. He took his anger out on my 9yo while reexamining him. My 9yo left crying, angry, and NEVER wants to see Dr. Klepper again. If my simple question had been answered the first time, things would have never escalated. Instead of answering tonsillectomy requirement question, I received a response that he discussed this during the first visit. Well, if it had been discussed, why was I asking the question! Dr. Klepper was not professional and the worst treatment of a child by a pediatrician I have witnessed. I deal with many doctors as part of my career and this was the worst. All that should have happened was an apology that maybe there was a misunderstanding and provided the answer to a simple question.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 03, 2019
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If you close at 5 please stop turning the phones off before 5.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
New York, NY – Mar 08, 2017
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What a nightmare! Communication is definitely an issue. His nurse and he were literally hostile on the phone with a worried mom in tears. Children are precious and deserve way better care. And frankly, so do their mothers.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Eliza in Lubbock, TX – Jan 28, 2017
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How was your experience with Dr. Klepper?

Know Before You Go

About Me

biography

Dr. Douglas Klepper, MD is a pediatrician in Lubbock, TX and has over 35 years of experience in the medical field. He graduated from TEXAS TECHNICAL UNIVERSITY in 1989. He is affiliated with medical facilities University Medical Center and Covenant Medical Center. He is accepting new patients.

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Texas Technical University

    Medical School, 1989
American Board of Medical Specialties®
American Board of Pediatrics®
- 
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Pediatric Associates Of Lubbock

Pediatric Associates of Lubbock - PALs7501 Quaker Ave # 2 Lubbock, TX 79424
1

Affiliated Hospitals

  • University Medical Center

    602 Indiana Ave
    Lubbock, TX 79415
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • Covenant Medical Center

    3615 19th St
    Lubbock, TX 79410
    Recipient of 7
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality