Dr. Edgardo Hernandez Pons, MD
Internal Medicine*
Dr. Edgardo Hernandez Pons, MD is an internist in Melbourne, FL. He is affiliated with medical facilities such as Viera Hospital and Holmes Regional Medical Center. He is accepting new patients and telehealth appointments.
4.3 Star Rating
Based on 40 reviews 4.3 Star Rating (40 reviews)
Practice
8085 Spyglass Hill Rd Ste 109 Melbourne, FL 32940Telehealth available
At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
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Dr. Hernandez Pons' Reviews
Likelihood to recommend Dr. Hernandez Pons
4.3
40 ratings, 28 with a written review
| 5 star | 80% | 80% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 8% | 8% |
| 1 star | 13% | 13% |
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Great Doctor. Horrible office staff.
What went well
- I felt respected
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
2 others found this helpful
Helpful
May 25, 2024
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Great Doctor. Horrible office staff
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Staff wasn't friendly
Helpful
May 25, 2024
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Unprofessional Staff
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Staff wasn't friendly
- Long wait times
1 other person found this helpful
Helpful
Mike – Jan 29, 2024
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Dr. Hernandez Pons is an excellent doctor!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Janusz Muszak – Feb 01, 2023
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Truly cares about your health
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dec 16, 2022
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New to area and this was initial visit as primary care Dr. (I'm 82). Very thorough. Discussed all my issues, took time to answer all questions and gave excellent explanations. Excellent bedside manner. Office staff friendly. I've found my Dr.!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
7 others found this helpful
Helpful
Apr 29, 2021
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Dr Hernandez is wonderful. One of the most caring physicians I’ve ever gone to. BUT... his staff is positively inept. They are so unprofessional & inefficient, I’m looking for another physician simply because I do not trust them in any context to convey information accurately. Sad. He’s a great doctor but his staff is destroying his practice.
What went well
- Listened & answered questions
- Explained conditions well
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
9 others found this helpful
Helpful
Feb 17, 2021
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I just saw Dr Hernandez yesterday. He spent almost 40 minutes with me going over all of my blood results and other tests and answering all of my questions. I am almost 60 years old, and I don't think I have ever had a physician be so thorough during a physical. Best doctor I've ever had.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Arty Pagan – Jul 11, 2020
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Dr. Pons has been my doctor for many years, great internist, listens and participates in your care. The staff is very friendly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
May 05, 2020
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Very profesional and caring, great sense of love for his patients, always up to date, and his office staff is always ready to help, I will highly recommend Dr. Hernandez
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
May 04, 2020
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Dr Hernandez is a very informative, through and top of the tier physician. I totally have his trust and concern with providing me with excellent advise and health care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
James Wallace – Mar 18, 2020
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I really like Dr. Hernandez. He takes his time with you and explains your test results from labs along with discussing the any conditions you may be concerned about. Usually prompt with appointment time. Very courteous..
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Patricia Padrick – Dec 11, 2019
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Excellent physician.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 19, 2019
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Excellent Dr. Listens, offers suggestions. Not always interested in shoving pills on you. Does great work ups from lab info. Highly reccommend.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
George V Richards – Sep 18, 2019
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Dr Hernandez is exceptional. He reads your chart and does not ask the same questions over and over. He listens and offers suggestions that are reasonable and doable. I sent my husband to him and he also likes Dr Hernandez and he is hard to please.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sharon J – Sep 11, 2019
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Dr. Hernandez-Pons is available, thorough, and is not rushed. He goes over all test results and encourages questions or concerns. I have been pleased with the quality of care he provides.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jacquelyn Harmon – Jun 28, 2019
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Perfect gentleman and very curtious with his patients.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Susan Giordano in Rockledge, FL – Feb 07, 2019
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Dr. Hernandez Pons is a great listener, very thorough and has exceptional skill. I have been his patient for two years and have referred many of my own patients and friends to see him. He is compassionate, and has exceptional skill. I highly recommend him to anyone looking for a new PC or to anyone who is thinking about changing MDs...
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
GARY BURNHAM in VIERA, FL – Nov 30, 2018
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By far the best Primary Care / General Practitioner I have seen. Very thorough and knowledgeable. Actively listens and addresses concerns.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Tom in Merritt Island, FL – Sep 13, 2018
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I've got various potential, complex issues. On my first visit he addressed all of them. He took a ton of time doing it, explained things logically and gave me options which I appreciated greatly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Pancho Camancho – May 28, 2018
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Leave a review
How was your experience with Dr. Hernandez Pons?Overall Patient Satisfaction
40responses
Likelihood of recommending Dr. Hernandez Pons to family and friends is 4.275 out of 5
About Me
biography
Dr. Edgardo Hernandez Pons, MD is an internist in Melbourne, FL. He is affiliated with medical facilities such as Viera Hospital and Holmes Regional Medical Center. He is accepting new patients and telehealth appointments.Internal Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Universidad Iberoamericana (unibe) Escuela De Medicina
Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
-
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Familiar Medical Services8085 Spyglass Hill Rd Ste 109 Melbourne, FL 32940
Office450 E Merritt Island Cswy Ste 600 Merritt Island, FL 32952
Saravana Rajan MDPA548 Barton Blvd Rockledge, FL 32955
Affiliated Hospitals
- Recipient of 6
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
82%Patients said that nurses always listened to them and explained things well7% higher than the national average
- Recipient of 4
hospital awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
- Recipient of 3
hospital awardsView all awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
82%Patients said they were given information about recovering at home2% lower than the national average
71%Patients said that doctors always listened to them and explained things well5% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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