Dr. Edward Mena, MD

Run Away! You can't call them a provider! Their service is horrible, and they don't care about patients at all.

Well I try to make an appointment way back in October 2023 was not given appointment until February 8, 2024 come February 5, 2024. I receive a phone call informing me from Dr. Edward Mena office to tell me he has a conference on my scheduled appointment day, which they were calling to cancel my appointment, it made no sense if I was scheduled for this appointment three months ago, the staff lady offered me to reschedule a month later which I didn’t think was right. Here I am waiting three almost 4 months to be seen by the doctor and they want me to wait another month. No , Thank you. I feel that they should’ve offered me another appointment within two weeks. When I spoke with staff and supervisor. They seem like they didn’t care. Since It’s not their health that they’re worrying about.

I was referred to Dr. Mena by another physician, regarding a liver cyst disclosed during a sonogram. Dr. Mena explained what was going on, that the cyst was not serious, and explained lab results pertinent to liver function. He did so in a manner I could understand.I highly recommend Dr. Mena!

After the misdiagnosis of liver cancer, Dr. Mena will not see me nor discuss with me regarding the misdiagnosis which was detected by a surgeon 10 minutes before the scheduled surgery. Since then I am seen by a MP who wasn't even aware of the close call of an unnecessary surgery. The receptionists do not follow through and return crucial calls and the I did not get a video call which was scheduled at 4pm. The office will not answer calls after 4pm.

I have already reviewed Dr. Mena as an excellent doctor. He has been my doctor for three years. He has been instrumental in saving my life. As for his office staff. I have found them to be very compassionate and patient friendly. They have been very attentive to my needs in terms of scheduling procedures and dealing with my insurance company.

I heard he was good but don't know as of yet due to no one answers the phone for three days straight.

I have never been more disappointed in any doctor than with Dr Mena . He was supposed to be treating my son but never really had the time or the interest. He just kept saying come back in a few months. So for 6 months my son suffered with multiple symptoms and even had surgery at one point, because we took him to the emergency room. Finally when the symptoms continued , he had us wait in his waiting room for over an hour for an appointment that was scheduled a couple of weeks in advance , and then didn’t even bother to show up, instead sending in his nurse practitioner who just went over everything we already knew . She told us they would be scheduling a procedure the next day , but when insurance was a little difficult they went back to ...forget the procedure and we’ll see you in a few months. At this point we decided to go elsewhere. We are now getting the attention that is warranted . We will never go back to this doctor.

Dr Mena is a wonderful doctor, as is his PA, Dr. Iman Jomaa. I have had nothing but great interactions with both of these wonderful people. They are thorough, (they give lots of quality time to their patients) and are very compassionate. However, the staff cuts off their phones well before closing time (15 minutes) and near lunch times and one can never get through to them to change or cancel an appointment. If you finally do get through, the staff's reception to your problem, whether it concerns your immediate pain, or time frame challenge is often dry, and uncaring. The staff really needs some sensitivity training! At my last appointment, I over heard some of them referring to Dr. Jomaa as "HER", and "SHE" derisively. This is highly unprofessional. Clean your house doctors! Your staff isn't doing you any favors!

My experience with doctor Mena have been great his patience and explaining things to put me at ease

Thank you Dr Mena for all your help George trujillo

Excellent customer services very kindly with good attitude Dr. Mena Excellent Doctor ?????

The best doctor in my experience. Very knowledgeable. He will do everything to help you.

Amazing doctor and human, thank you!! Christine

Dr. Mena is a doctor that is very courteous, comes in with a big smile and makes you feel at ease. I put all my trust in Dr. Mena when he explains my condition. I would definitely recommend him to anyone that needs a Hepatologist.