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Dr. Elisabeth Bassler, MD

Dr. Elisabeth Bassler, MD

Family Medicine*
30+ years of experience

Dr. Elisabeth Bassler, MD is a family medicine physician in Needham, MA and has over 30 years of experience in the medical field. She graduated from MEMORIAL HOSPITAL OF NEWFOUNDLAND in 1992. She is affiliated with medical facilities such as Newton-Wellesley Hospital and Beth Israel Deaconess Hospital-Needham. She is accepting new patients and telehealth appointments.

2.7 Star Rating
Based on 26 reviews 2.7 Star Rating (26 reviews)

Practice

392 Chestnut St Needham, MA 02492
Telehealth available

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Dr. Bassler's Reviews

Likelihood to recommend Dr. Bassler

2.7
26 ratings, 9 with a written review
5 star
35%
35%
4 star
4%
4%
3 star
8%
8%
2 star
8%
8%
1 star
46%
46%

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Dr. Bassler is Fantastic!
I just love Dr. Bassler! My family have been patients of hers for years and we wouldn't trust anyone else. She's attentive, compassionate, knowledgeable, and very much on top to the latest in medicine. She's quite thorough; maybe that's why she is occasionally a bit behind schedule, but that's better than rushing my appointment! Consider yourself lucky if you can get on Dr. Bassler's patient list. So happy to have her as my primary care doctor.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
2 others found this helpful
Helpful
Heather K – Oct 28, 2023
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Dr. Bassler and the staff are the best. You can ignore anything other than five star reviews. Patient for over 10 years.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Dec 06, 2021
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When I read reviews of medical professionals, I tend to take them with a grain of salt. Doctors often bear the onus of sharing information that patients would rather not hear. Dr. Bassler appears to be comfortable with disappointing her patients, and if she were attentive and compassionate then maybe this would be an asset. However, Dr. Bassler is neither attentive nor is she compassionate. Please consider seeking a different provider if possible. This area has many top notch professionals who treat their patients with dignity and respect.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Aug 13, 2021
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This was a new doctor for us. I made an appointment months in advance for my kids' annual physical. Two days before, she canceled and they couldn't schedule us in with her in time for my kids to get their proof of physical checkups into the schools (which are required for many kids sports activities). Flash forward one month and my daughter needed to see a doctor for severe back pain. Again, couldn't get in to see Dr. Bassler and the nurse practitioner was booked out too. Awfully rude front office staff. Asks no questions, offers no options. When I asked her to provide me options or suggestions - she belts out at me "What do you want me to do? I looked around the schedule for you? If she's not available, she's not available." They just don't care. I will be leaving this practice before we even meet the doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Oct 07, 2019
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I brought my mother to her appointment in time. Unfortunately theDr. Bassler is not on time. My mother was in the room for over two hours??. No one ever said sorry for the wait she’s running late nothing! I had to ask several times what is going in. She’s either very thorough or totally incompetent. My thought is incompetence
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jul 03, 2019
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I was with Dr. Bassler for 10+ years. I was fond of her at the beginning but over the years grew to feel that being her patient was an inconvenience for her and her practice. Appointments required at least 6 months notice of which they'll cancel on you with little notice. The attitude of the office was pretty hostile! My RX was held hostage before with the office denying refills on a maintenance medication because my yearly appointment was cancelled... BY HER! It's a circus.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
none – Jan 03, 2019
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Not only was I warned in a formal letter about missing an appointment I canceled timely with Elizabeth Bassler's N.P. I waited months to even get an appointment with Elizabeth Bassler. They then went and cancelled my 2 successive appointments twice in two weeks with less than 24 hours notice and once when I was en-route to the practice. She talks down to disabled people as if they don't understand English and my test results which did need to be discussed were not timely given.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jan 18, 2018
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Our family has been seeing Doctor Bassler for nearly 16 years. She is a compassionate listener who has helped us through some very trying times. I appreciate her direct approach and the fact that she is hesitant to simple prescribe medications to cure every illness or symptom we bring to her. Her approach, as we have seen, is conservative and through the years it has served us very well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Colwell in Boston, MA – Jun 28, 2017
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Dr. Bassler is an incompetent physician. She is a very poor listener and therefore does not make accurate diagnoses. She is on her schedule regardless of the seriousness of the patient's illness. For me that resulted in a major and life threatening emergency surgery that would not have been necessary if she had paid attention to what I was telling her. STAY AWAY!!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
17 others found this helpful
Helpful
Somerset, MA – Jul 03, 2016
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About Me

biography

Dr. Elisabeth Bassler, MD is a family medicine physician in Needham, MA and has over 30 years of experience in the medical field. She graduated from MEMORIAL HOSPITAL OF NEWFOUNDLAND in 1992. She is affiliated with medical facilities such as Newton-Wellesley...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Memorial Hospital Of Newfoundland

    Medical School, 1992
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • German

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Locations

Practice

Aphmfp OB/GYN392 Chestnut St Needham, MA 02492
1
Comprehensive Psychiatric Associates372 Washington St Wellesley, MA 02481
2

Practice

Beth Israel Deaconess Healthcare-Needham310 Chestnut St Needham, MA 02492
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Sameem Associates Inc93 Pond St Sharon, MA 02067
4