Dr. Emily Smith, MD
Family Medicine*
30+ years of experience
Dr. Emily Smith, MD is a family medicine physician in Reno, NV and has over 30 years of experience in the medical field. She graduated from UNIVERSITY OF NEVADA AT LAS VEGAS in 1991. She is affiliated with Renown Regional Medical Center. She is accepting telehealth appointments.
3.7 Star Rating
Based on 30 reviews 3.7 Star Rating (30 reviews)
Practice
13945 S Virginia St Ste 632 Reno, NV 89511Telehealth available
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Dr. Smith's Reviews
Likelihood to recommend Dr. Smith
3.7
30 ratings, 15 with a written review
| 5 star | 67% | 67% |
| 4 star | 0% | 0% |
| 3 star | 3% | 3% |
| 2 star | 0% | 0% |
| 1 star | 30% | 30% |
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Courteous and thorough
What went well
- I felt respected
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
May 16, 2023
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I have seen Dr. Smith for several years and have only good things to say about her! I have had complete confidence in her. She listens!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
B B Marsh – May 04, 2020
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Dr. Smith is wonderful. She listens and is responsive. She's comfortable to talk with and is caring. Overall, she's the best! I have been a patient since 2007.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
JP – Feb 07, 2020
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Best Doc ever!! Been with her for years!!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 12, 2019
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Dr. Smith has never been to my bedside, but I have found her to be very professional, and quite competent. She is very courteous, and her online abilities and punctuality have been a pleasant surprise...
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
8 others found this helpful
Helpful
William Konrad in Reno, NV – Nov 08, 2017
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Most deplorable bedside manner I have ever seen! Extremely rude and condescending. She did not meet any of my needs and she acted as if she could care less that she fell short of the standard of care for my chief complaint.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Oct 12, 2017
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She has absolutely no bedside manner. She didn't greet me with a hello, goodbye or thank you. Thank goodness she was a fill in for my regular Dr.
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Sacramento, CA – May 22, 2017
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Dr Emily Smith was recommended to me by a few friends. I have seen her three times and have been very satisfied with my visits. She is very thorough, showed me my lab results on the computer screen, and explained the results which was a new experience for me. We had good conversation about my medical history, she asked me questions and listened to me, and answered my questions. I never felt rushed and highly recommend her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Virginia Anderson in Reno, NV – May 13, 2017
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I have been seeing Dr. Emily Smith since 2011 when she was located in Incline Village, NV. I am thrilled that she is now located in Reno. The time she takes so answer all my questions is truly amazing. I feel so lucky to have found her. She is thorough, and will go the extra step when needed. If you are looking for a new primary care doctor, she should be your first call.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amanda B in Reno, NV – Feb 02, 2017
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New primary who thoroughly covered history, was warm and knowledgeable. Have a complicated history and she took adequate time to understand as well as uncovered a pertinent item from my old chart I had forgotten.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Colleen C. in Reno, NV – Jan 08, 2017
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My family has used Dr. Smith for 16 years. She is knowledgeable and respectful. I have never felt rushed and always left her office feeling like she had addressed all of my concerns.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Charlotte in Incline Village, NV – Aug 04, 2016
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Dr. Smith has been our family Doctor for over 10 years. She is one of the best and a caring person. Have always trusted her diagnosis and advice.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michael in Reno, NV – Aug 02, 2016
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She was incredibly courteous, friendly, and professional. She asked questions and listened to the responses before answering. I am very happy with her as my physician.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Glenn W. in Reno, NV – Jul 25, 2016
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Dr. Smith has saved my husband's life 3 times. She has been our doctor for over 18 years and we absolutely love her for her caring and loving attitude. We are in our 80's now and she's still keeping us healthy and happy.
Barbara and Ronn Everman
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
2 others found this helpful
Helpful
Barbara Everman in Carson City, NV – Jul 07, 2016
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Dr. Smith treated me and my husband for 15 years. She has also treated both of my children (now teenagers) all of their lives. She is knowledgeable, courteous, and really listens. She is direct with her professional knowledge but still respects my personal (mommy) preferences. I have never felt judged or belittled. My children have never dreaded going to see her. Her staff is friendly and accommodating.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
8 others found this helpful
Helpful
bnhsmom in Incline Village, NV – Apr 09, 2016
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Leave a review
How was your experience with Dr. Smith?Overall Patient Satisfaction
30responses
Likelihood of recommending Dr. Smith to family and friends is 3.7333333 out of 5
About Me
biography
Dr. Emily Smith, MD is a family medicine physician in Reno, NV and has over 30 years of experience in the medical field. She graduated from UNIVERSITY OF NEVADA AT LAS VEGAS in 1991. She is affiliated with Renown Regional Medical Center. She is accepting telehealth appointments.Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Nevada At Las Vegas
Medical School, 1991
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Healthgrades has not received any data indicating a board action exists for this provider.
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Affiliated Hospitals
- Recipient of 2
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
74%Patients said that nurses always listened to them and explained things well1% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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