Dr. Eric Chiang, MD

Dr Chiang, Didn’t help me at all.

ALL staff friendly! Not long wait. Chrystal explained test results no rush. And best of all...... I Dont HURT.

Two years in, still very satisfied with treatment and friendly staff.

Dr. Chiang and his providers are helpful and very knowledgeable. I do enjoy seeing them- however- I may have to find a different provider solely on the fact that not one person answers a phone there, and I cannot get return phone calls. It is absolutely frustrating to try to make an appointment, change or cancel an appointment, or get a return phone call after leaving messages. It can lasts months, and if you don't live close by you cannot just stop-in.

What I remember about Dr. Chaing was his arrogant attitude. He, definitely, does not have a compassionate nature. In his words, my hands were 'weird' and he could not help me. I am not a text book case and my RA has not been treated for over 16 years and my hands are a mess. A professional would have treated me with respect and refrained from using juvenile words. I needed a doctor that would help even if giving me another direction to look. He dismissed me and took the little hope I had left and shattered it. Based on my 10 minutes with Dr. Chaing, I would not recommend him based solely on his attitude and the unprofessional comments. Respect is a two way street but Dr. Chaing does not treat patients, at least in my case, with any respect or decency.

Chiang is super knowledgeable and I truly believe the only reason why I’m able to function. He cares and makes sure I’m on the right medications to help my body. Couldn’t do it without him! Forever grateful for him!

I have seen him before and I desperately need to see him again for shots in my hands. I can NOT get anyone to answer or return a message. Telehealth appts. not taken

Saw Dr. Chiang 3x and then fired him. I have a latent rheum condition that my family doc discovered on some blood work. He sent me to Dr. Chiang, as he said I needed to be evaluated by a rheum. I visited Dr. Chiang who imediately impressed me as a completely apethetic doctor who was in a rush to get you out of his office. He barely examined me & basically told to me that he was going to do more extensive blood work to see if it is effecting me beyond a simple positive result (or latency). I go back after the blood work to an again cold & apethic environment where he rushes me out telling me that I didn't test positive for anything else, that "maybe" I'll need medicine someday, & to come back in 6 months - with no further explanation of my condition. I went back in 6 months, as HE ordered, & when he walked in the exam room the first thing he very rudely said to me is "I told you you were negative for everything last time - what are you here for?". I found a MUCH better doc in SA.

He is a great rheumatologist, so glad I found him!

Nothing has changed

There seems to be a lack of communication between the front office staff and the doctor, which unfortunately seems common with many medical practices. To some, putting up with this frustration is the only option in order to see the doctor they need. When I was a patient of Dr. Chiang, there seemed to always be issues with getting my refills filled as well as constant calls necessary to get medication approval from my insurance. Office wait time was always almost an hour to be seen by the doctor as well. I finally decided to not be a patient anymore when there was refusal to fill my medication until my next appt. Their reasoning was I hadn't been seen yet, however my next appointment was only days away but I had 0 pills left. They seemed to show no care for the fact that such a change would result in severe pain. I can't understand the reasoning behind not even offering a week's worth or days worth of meds until I could be seen. How is your full schedule something I should have to pay?

Very disappointed and dissatisfied with a complete breakdown in communication. You shouldn’t have an answering machine unless you return calls. Multiple issues and seems more concerned being the big fish in a little pond.

To put it plain and simple, I think Dr. Chiang is a Godsend

I went after having to wait 6 months between my doc and there waiting list. he diagnosed rheumatoid arthritis and psoriatic arthritis as well. he gave me a shot which i told him steroids don't work well with me. 3 days later I still hurt horribly and still swollen. called 830a again 4p no callback. called next day friday 830 then again 4. leaving messages. rvs message they got my messages and doctor is busy. that was it. they let me suffer all weekend. I called monday. they called back and said they get me in nov 27. I told them I was just there 6 days ago. she said can you go. I told her I dont have time off till dec 3rd. she then offered today. advised i csnt have any time off till dec 3rd. she said ok I will document you refused the appy today. she said we dont prescribe pain meds I told her I thought you all could help with my R.A and the swelling. she said we don't prescribe pain meds. said just want treatment for my RA and to get rid of all the swelling. end of call. heartbrken

We are very disappointed in Dr. Chiang and his office staff. Kelly and Elizabeth are rude and unprofessional. My daughter is very ill and made an appointment and was told that they would make sure her records from her previous doctor were faxed over for Dr. Chiang's review before her appointment. My daughter called one week before her appointment to make sure they had received the records and was told they had not received her records and would not be able to see her. They told her it would be at least another month before she could be seen. Also they lied and said they never allowed a patient to make appointments. I am her Mother and have a doctorate and three master's degrees and have never heard such unprofessional, rude nonsense from a medical staff in my life. They lied to my daughter and to me. We have since made an appointment with another doctor, talked directly to that doctor who is incredulous at the callousness with which Dr. Chiang's office staff would treat a sick patient

Today was the first time I saw dr Chiang and he was right on the money He saw my MRI and look at my condition and told me everything I was going through Iv been in so much pain he gave me a shot I came home feeling good about this dr I’m thinking he will be helping me. To lead a semi normal life

Hi, I will be seeing Dr. Chaing today, for the first time. I have read lots of excellent reviews. Thats so great those patient's finally got some much needed relief and much needed understandandind. I pray i will find some relief also, even though my RA is at an advanced stage. I still have hope. I will write another review later today, RA patient in need of major relief.

I will not recommend this doctor at all. My last visit with him him and his nurse came in the room asked how I was then they would whisper and laugh not sure what was so funny but it was very rude he asked if I saw my results I said no he then tossed the results to me and said blood work was good turned back to his nurse laughed and whispered and said see you in six months never ever has a doctor been so rude

I will recommend Dr.Chiang to all my friends and family, he is smart and quick to find out what's wrong with my joint pain, I have not had any pain for the past 2 years.

I am so happy I finally found a doctor to listen to me and my concerns about my health. I have been seeing Dr Chaing for about 2 1/2 yrs now and he has always been able to answer my questions and explain to me so that I fully understand my options for treatment. His staff is very kind and helpful and always listens to any concerns and gets back to me in a timely manner. His new office is very welcoming and the location is easy to get to with great parking. Thank you Dr Chiang and staff.