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Dr. Erica Johnstone, MD

Dr. Erica Johnstone, MD

Reproductive Endocrinology & Infertility*

Dr. Erica Johnstone, MD is a reproductive & infertility endocrinologist in Salt Lake City, UT. She is affiliated with medical facilities such as Intermountain Health McKay-Dee Hospital and Ogden Regional Medical Center. She is accepting new patients.

2.8 Star Rating
Based on 12 reviews 2.8 Star Rating (12 reviews)

Practice

675 S Arapeen Dr Ste 205 Salt Lake City, UT 84108

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Dr. Johnstone's Reviews

Likelihood to recommend Dr. Johnstone

2.8
12 ratings, 6 with a written review
5 star
42%
42%
4 star
0%
0%
3 star
8%
8%
2 star
0%
0%
1 star
50%
50%

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There is something wrong at this clinic
This review is for the UCRM clinic not just Dr. Johnstone. She was kind, but I only spent about 5% of my overall IVF cycle with her, the rest was with nurses and staff. I had eggs frozen at this clinic years before and came back to use them in an IVF cycle. I would never recommend that anyone freeze eggs at this clinic. It seems that 99% of their business is fresh IVF transfers and any other procedure throws you and them into chaos. The nurses sent me incorrect protocols for fresh IVF transfers and I had to explain that I was using frozen eggs again and again. This got passed to billing and I was billed for procedures like egg retrieval that I wasn't doing. At one point billing got so confused they sent me actual medical codes that I had to google myself and correct. At my transfer, there was confusion as to whether they had used the correct sperm from my partner (?!). The icing on the cake was they billed me for storage of my frozen eggs *after they had used them all in the IVF cycle
What went well
  • Explained conditions well
What could be improved
No results
2 others found this helpful
Helpful
Jul 29, 2022
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I only saw Dr. Johnstone once, for a viability ultrasound, and she was professional. This review is for the Utah Center for Reproductive Medicine since I didn't have one specific doctor throughout the process. I approached the UCRM about having a child on my own. My first appointment, video call, was fine but I never saw a doctor after that (nurses only for IUIs). I know you have to advocate for yourself with doctors, but every step of the way I had to ask questions about tests and treatments that friends at other (out of state) clinics were receiving. Eventually after my 3rd failed IUI, I demanded to meet with someone in person to answer my questions. I met with a knowledgeable nurse who who said "because you don't have diagnosed infertility yet, we tend to just leave you alone." She confirmed that I wasn't imagining things. I was truly alone in making a life-changing, expensive decision that I wasn't an expert in. I worry this will happen with other single or LGBTQ couples.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jul 29, 2021
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She was great until I stopped responding to treatment. I felt because I wasn't a good candidate for IVF I wasn't worth her time. On several occasions she said one thing but would not follow through.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Hollie – Jul 30, 2019
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Dr. Johnstone is amazing! My daughter suffers from endometriosis and had tried for 2 years to conceive a child. Dr. Johnstone was able to perform surgery and 3 months later my daughter was pregnant. We now have a 16 month old little girl. With out Dr. Johnstone's skills and expertise we would not have our little miracle baby. We highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LT in Pocatello, ID – Oct 30, 2018
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Please, do not waste your time! It was difficult to explain things to her. It seemed as if she was distracted and didn’t put in an effort to understand us. We have been dealing with infertility for a couple of years now. Dr. Johnstone seemed as if we were a lost cause. We have gone elsewhere.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
MichelleS in UT – Jul 28, 2018
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Just awful. I saw her after my favorite doctor left, and I regret wasting my time and money. The wait (to see her, for her to come back after changing, for her nurse to come back with an answer, really for anything) was awful, she dismissed my need for monitoring and basically treated me like I wasn't worth her time since I wasn't IVF. I'm happy I found my old dr at her new clinic, because I know my treatment would have been beyond subpar from Dr. Johnstone.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Riverton, UT – Apr 11, 2018
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Know Before You Go

About Me

biography

Dr. Erica Johnstone, MD is a reproductive & infertility endocrinologist in Salt Lake City, UT. She is affiliated with medical facilities such as Intermountain Health McKay-Dee Hospital and Ogden Regional Medical Center. She is accepting new patients.

  • Reproductive Endocrinology & Infertility

  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Duke University

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • Effects of preconception lifestyle intervention in infertile women with obesity: The FIT-PLESE randomized controlled trial, 2022-01-18

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Locations

Practice

Utah Center for Reproductive Medicine675 S Arapeen Dr Ste 205 Salt Lake City, UT 84108
1

Practice

Office50 N Medical Dr # E12 Salt Lake City, UT 84132
2

Affiliated Hospitals

  • University of Utah Hospitals and Clinics

    50 N Medical Dr
    Salt Lake City, UT 84132
    Recipient of 16
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients would recommend the hospital to friends and family

    18% higher than the national average

    View all patient feedback

  • Intermountain Health McKay-Dee Hospital

    4401 Harrison Blvd
    Ogden, UT 84403
    Recipient of 19
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback

  • Samaritan Pacific Communities Hospital

    930 SW Abbey St
    Newport, OR 97365
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    84%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

Compare Dr. Erica Johnstone, MD with other Reproductive & Infertility Endocrinologists near you

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See all Fertility & Reproductive Endocrinologists in Salt Lake City, UT