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Dr. Erkan Mutlukan, MD

Dr. Erkan Mutlukan, MD

Ophthalmology*
35+ years of experience

Dr. Erkan Mutlukan, MD is an ophthalmologist in Wilbraham, MA and has over 35 years of experience in the medical field. He graduated from MAULANA AZAD INSTITUTE OF MEDICAL SCIENCES in 1986. He is affiliated with Baystate Medical Center. He is accepting new patients.

3.2 Star Rating
Based on 36 reviews 3.2 Star Rating (36 reviews)

Practice

2036 Boston Rd # A Wilbraham, MA 01095

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Mutlukan's Reviews

Likelihood to recommend Dr. Mutlukan

3.2
36 ratings, 24 with a written review
5 star
56%
56%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
44%
44%

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Diagnosed what no one else could. Clear and concise in providing information. If you are in need of an educated neurological ophthalmologist, he's your man!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Don – Aug 10, 2024
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Excellent Doctor
I’ve had a few eye doctors in my life and Dr. Mutlukan is up with the best. Very knowledgeable and thorough. I made the mistake of going to another Doctor, never again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Eugene Almeida – Aug 31, 2023
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Initial appointments were great. Spent two years seeing him. Despite all the bad reviews, he always went above and beyond. Then recently, I fell victim to his erratic demeanor. I was dismissed from his practice two days before I was scheduled for a follow up. Left without refills on my glaucoma eye drops and had to be seen urgently somewhere else due to severe eye pain. Previously, I recommended him and gave him 5 stars. His recent behavior and abruptness was surprising, but based on his history, I guess my time was up with him. Although very intelligent, he gets himself in situations where his personality quickly changes.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Jul 25, 2023
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Great Doctor
Great fast appointment great service and very helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Arnaldo Felix – Jun 22, 2023
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Amazing neuro opthalmologist!
Dr. Mutlukan was an amazing doctor! I had seen numerous opticians and none of them could solve my eye problem, but Dr. Mutlukan helped me and found a solution. I highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2023
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EXCELLENT PHYSICIAN AND FIRST TIME APPOINTMENT
My appointment was an add on due to an emergent situation. As a nurse professional I am very impressed with the thoroughness Dr Mutlukan gave me at my appointment. He made time at the end of his scheduled day to take care of what was a serious eye issue. As a "medicare uhc " recipient 1 hour of a thorough exam was unexpected. Regardless of the fact he had no receptionist present he is skilled in office procedures. scheduling is off site that did not affect this review as we are post pandemic and most receptionists have chosen to keep their families safe by staying remote. 5 * His written instructions for my eye care were legible and direct. I cannot thank him enough for the valuable time, instructions , care and concern about my eye health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Regan – Apr 04, 2023
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No communication at all
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Kellen – Mar 10, 2023
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He made my experience amazing. He heard my concerns and was the most gentile and nice doctor I have ever seen.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Katy – Oct 22, 2022
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Great doctor
Dr mutlukan. Was great takes his time and really cares about his patients I personally would go back to him for any eye related problem
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan Christian – Jul 10, 2022
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No thank you
INCREDIBLY UNORGANIZED. There is no actual filing system and there's no way for Dr. Mutlukan to remember what was said from visit to visit because he doesn't keep notes. There is no actual receptionist on site, it's a very strange set up. You have to call a separate office to get an appointment and maybe days later you will get a call back. He is very short tempered and doesn't like to be challenged or asked questions.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
4 others found this helpful
Helpful
Mar 03, 2022
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An extremely intune opthalmologist with neurology in the forefront of his mind when he was examining me which hadn't been done in the time since my injury. The Dr not only diagnosed my current problem but discovered an underlying one which hadn't been revealed to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Rebecca Gleason – Mar 18, 2021
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After driving a hour amd a 1/2 Dr.Mutlukan was late opening his office when we walked in he immediately had a attitude the office was dirty and even though we had a referal he had no info on my daughter he then snapped and said get the blank out or I am calling the cops he is the most unprofessional doctor i have ever seen do not recommend
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Angelo – Mar 11, 2021
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Very knowledgeable and friendly. He genuinely cares about you as a person and a patient and I definitely recommend him!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Emily – Mar 05, 2021
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Do not go to this person. Wont even call him a doctor. Beware. Worst experience of my life. I won't get in to detail. Just stay away.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Darlene Lapierre – Mar 01, 2021
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He was very unprofessional, I agree with all these negative comments. when I left he handed me the diagnosis on a sticky note and told me to “find a neurologist “offered no help once I was diagnosed. Wrote a prescription on an index card, I left and I got no paperwork except the sticky note! Not Covid safe at all since his chairs were all ripped and he did not clean between customers because he was alone there. No secretary, seemed very frazzled and disorganized. Got annoyed when I asked questions. No sink anywhere in sight, there was a bathroom With a sign on it saying not for customer use. Leaves had blown in his front door and when I went back five days later they were still there, does not clean office. He left for two weeks and promised he would send fax referral for me to get appointment with a specialist and he did not do it until he got back two weeks later. He got back on Monday and didn’t send the referral until that Thursday. Worst experience ever. Very upsetting
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
6 others found this helpful
Helpful
Feb 20, 2021
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I felt like I was getting examined by a doctor from the 1970's. He equipment is old and chipped in fact he needed a pair of plyers to fix one of his pieces of equipment. He writes his prescription on a blank "card" then stamps it with his doctors logo. This man should not be practicing any exams, period ! He didn't even know what to do with billing Medicare or our primary carrier. This man should not be in business.
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
5 others found this helpful
Helpful
Dec 22, 2020
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Dr. Mutlukan is great and he’s very friendly and professional. He makes you feel very comfortable. I highly recommend Dr. Mutlukam
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Aurelia Ochoa in Springfield – Mar 14, 2018
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He saved my mothers eyesight!!!! She would be completely blind if not for Dr Mutlukan!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Ludlow, MA – Nov 06, 2017
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He is friendly, very polite, genuinely caring and most helpful. I had been seeing several doctors on my eye and vision issues and was referred to him.. I wish I had seen him much earlier. With the tests he ordered, I got a correct diagnosis and treatment, first in the hospital for three days and later in follow up of him with a lot of improvement in my vision. He is highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Ludlow, MA – Oct 21, 2017
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I wish I could give 0 stars. So unprofessional. At my first appointment, he yelled at another patient for 10 mins then told me that she was "mentally ill." She was upset because he writes the rx on an INDEX CARD and the store wouldn't accept it. He doesn't even have a real prescription pad! Then he gets angry at me because it takes me "15 seconds to answer a question that should take 1 second." The one positive-it's easy to get an appt right away.. probably since no one wants to see him again!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Hampden, MA – Sep 22, 2017
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About Me

biography

Dr. Erkan Mutlukan, MD is an ophthalmologist in Wilbraham, MA and has over 35 years of experience in the medical field. He graduated from MAULANA AZAD INSTITUTE OF MEDICAL SCIENCES in 1986. He is affiliated with Baystate Medical Center. He is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Maulana Azad Institute Of Medical Sciences

    Medical School, 1986
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Turkish

Locations

Practice

Neuro-Ophthalmology & EyeCare PC2036 Boston Rd # A Wilbraham, MA 01095
1

Affiliated Hospitals

  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
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