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Dr. Eugene Cassone, MD

Dr. Eugene Cassone, MD

Gastroenterology*
40+ years of experience

Dr. Eugene Cassone, MD is a gastroenterologist in Plattsburgh, NY and has over 40 years of experience in the medical field. Dr. Cassone has extensive experience in Esophageal Disorders and Pancreatic Disease. He graduated from Lib University Degli Studi, Chieti in 1984. He is affiliated with medical facilities Champlain Valley Physicians Hospital and Elizabethtown Community Hospital. He is not accepting new patients.

3.2 Star Rating
Based on 12 reviews 3.2 Star Rating (12 reviews)

Practice

77 Plaza Blvd # 101 Plattsburgh, NY 12901
Telehealth available

Make an Appointment

(518) 825-4437

At a Glance

  • Areas of Expertise
    Dr. Cassone specializes in the areas of Gastroenterology & Internal Medicine. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Cassone's Reviews

Likelihood to recommend Dr. Cassone

3.2
12 ratings, 6 with a written review
5 star
42%
42%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
42%
42%

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Caring and attentive. Returns phone calls.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cathie Neigel – Jan 04, 2023
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Direct and to the point hedging around. Answers questions to the best of his ability (some just can't easily or readily be answered). Have trusted him with my health since 1991. Will be with him until he retires.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LynnH – Dec 14, 2020
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He has been my gastroenterologist since 1995. Absolutely the best
What went well
No results
What could be improved
No results
Helpful
Feb 05, 2020
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Horrible bedside manner, tried to shoo me out with laxatives and magnesium, talked over and interrupted me constantly. Did not explain things to me, had to advocate for myself while CRYING because he was so rude. The rest of the staff were lovely. He also shamed me for the level of antidepressant medication I am on.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Plattsburgh, NY – Jan 30, 2019
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Excellent in every respect.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mineville, NY – Mar 21, 2017
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Two and half hour delay was not discharging patients had enough in bad shape was leaving taken in quit after third complaint discharged right after 8+k procedure with only a sheet of paper four words precancerous poop and herniated stomach never achieved follow up
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jaques dupuis in Albugh vt – May 17, 2016
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Know Before You Go

About Me

biography

Dr. Eugene Cassone, MD is a gastroenterologist in Plattsburgh, NY and has over 40 years of experience in the medical field. Dr. Cassone has extensive experience in Esophageal Disorders and Pancreatic Disease. He graduated from Lib University Degli...read more

  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Robert Packer Hospital

    Fellowship Hospital

  • Robert Packer Hospital

    Residency Hospital, 1987

  • Lib University Degli Studi, Chieti

    Medical School, 1984
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on IBD

Locations

Practice

Gastroenterology Associates of Plattsburgh77 Plaza Blvd # 101 Plattsburgh, NY 12901
1

Affiliated Hospitals

  • Elizabethtown Community Hospital

    75 Park St
    Elizabethtown, NY 12932

    How patients felt about the care they received at this hospital.

    86%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    84%
    Patients who gave a rating of 9 or 10

    9% higher than the national average

    View all patient feedback

  • Champlain Valley Physicians Hospital

    75 Beekman St
    Plattsburgh, NY 12901

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality