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Dr. Evelyn Gonzalez-Ortiz, MD

Dr. Evelyn Gonzalez-Ortiz, MD

Family Medicine*

Dr. Evelyn Gonzalez-Ortiz, MD is a family medicine physician in Crystal River, FL. She is affiliated with medical facilities Morton Plant Hospital and AdventHealth Carrollwood. She is not accepting new patients.

4.6 Star Rating
Based on 10 reviews 4.6 Star Rating (10 reviews)

Practice

9030 W Fort Island Trl Ste 1 Crystal River, FL 34429
Telehealth available

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Dr. Gonzalez-Ortiz's Reviews

Likelihood to recommend Dr. Gonzalez-Ortiz

4.6
10 ratings, 7 with a written review
5 star
90%
90%
4 star
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3 star
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2 star
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1 star
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Poor Staff will not return calls or Help you.
Staff will NOT return calls after leaving MANY Messages and will not fill your medications with your pharmacy after leaving many requests to have a Medication refilled no matter what the medication is. You never get to speak to someone as you can ONLY leave messages. If you get upset with waiting and waiting to hear a call back or to get your medications appearing at the Pharmacy refilled you tend to start to leave more bold messages. Staff are very lazy. The pharmacy even sends staff prompts to have a refill but when I called my Pharmacy, they said the Staff does not respond to prompts sent by them. I am currently looking for another doctor's office. Evelyn Gonzales is a good doctor but she does not oversee her staff issues and her Staff is TERRIBLE! Staff Should be FIRED!! BEWARE OF ALL THE STRESS THE FRONT DESK STAFF WILL CAUSE YOU! GOOD LUCK TO YOU IF YOU GO THERE.
What went well
No results
What could be improved
  • I didn't feel respected
Helpful
Patient Trying to get cared for properly thats al – Oct 25, 2023
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Dr. Gonzalez-Ortiz by far has been the best primary care physician I have visited since moving to Florida. She's very explicit when speaking to you about your health issues; very friendly, very detailed, very professional and most important, she listens to you with so much patience, and as a patient, this is one aspect of the visit that means a lot. I hope to be her patient for a long time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
EC – Apr 23, 2021
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Dr. Gonzalez had been my doctor in Crystal River for several years and I have always been very happy with her service. She always listened and explained everything. I miss her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Elizabeth Huffman – Jul 18, 2020
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Excellent and Human Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 11, 2019
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My husband is a diabetic. When I met him 3 yrs ago his blood sugar levels were extremely high! We started him on medication and monitored his levels but could never get it stable at normal levels until we chose to change his doctor. After visiting Dr. Gonzalez we were surprized, for the First time his levels were normal and have stayed normal since! Thanks to Dr. Gonzalez my husband is much better and will enjoy a much longer and heathier life. I would highly recommend her for any med need.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
James & Pateicia Chevis in Crystal River – Mar 03, 2018
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Very pleased with all aspects of this Dr./patient relationship. At 70 and experiencing many of the typical issues of those of us of the 'baby boomer' generation, I feel comfortable stating that Dr. Gonzalez-Ortiz is a unique caregiver whose first concern is her patient's well being and, most importantly, my fully appreciating all aspects and prognosis of the condition. (This Dr. is not a clock watcher, limiting you to one complaint or question as some I've encountered are apt to do). Thank You.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Henry Dunn in Crystal River, FL – Apr 03, 2017
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My husband is a new patient of Dr. Gonzalez-Ortiz. He is a DIEBETIC and his blood sugar levels are finally in normal range!!! For the past 2 yrs my husbands levels were always so high they were sky rocketing out of control !! His previous Doctor kept telling me not to worry, that everone was different. I finally took my gut feeling to change DOCTORS and heard about her from a neighbor. AND I AM SO GLAD I DID !!! Thank you Dr. for taking such good ? care. Sincerely, JIM & Pat Chevis
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
James & Patricia Chevis in Cryatal River, Florida – Jun 30, 2016
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About Me

care philosophy

Health is the most important thing, it means life!
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Universidad Central Del Este Escuela De Medicina

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Kings Bay Family Care PA9030 W Fort Island Trl Ste 1 Crystal River, FL 34429
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Office9550 US Highway 19 Port Richey, FL 34668
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Practice

Office3000 Medical Park Dr Ste 450 Tampa, FL 33613
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  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Sunshine Medical Associates Inc.3820 Tampa Rd Ste 202 Palm Harbor, FL 34684
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