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Dr. Gerald DeMasters, MD

Dr. Gerald DeMasters, MD

Psychiatry*
10+ years of experience

Dr. Gerald DeMasters, MD is a psychiatrist in Salem, VA and has over 10 years of experience in the medical field. Dr. DeMasters has extensive experience in Personality Disorders, Addiction & Substance Abuse, and Psychotic Disorders. He graduated from Eastern Virginia Medical School in 2010. He is affiliated with medical facilities Lewisgale Medical Center and Lewisgale Hospital Alleghany. He is not accepting new patients.

1.6 Star Rating
Based on 7 reviews 1.6 Star Rating (7 reviews)

LewisGale Physicians Mental Health - Salem

1902 Braeburn Dr Salem, VA 24153
Telehealth available

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Dr. DeMasters' Reviews

Likelihood to recommend Dr. DeMasters

1.6
7 ratings, 6 with a written review
5 star
14%
14%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
86%
86%

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Rude and unintelligent
Ignore the positive review. Their experience is DEFINITELY not normal. This guy sucks and has no business being a psychiatrist. He’s deMASTERs of jacksh!t.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 15, 2025
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unwilling to listen, did not provide adequate care
Dr. DeMasters went out of his way to treat me unfairly during my stay at LewisGale. During a private interaction while unlocking 'his' office door, he muttered something intended to upset me, and during a consultation where my family was present he cut me short while I was explaining my situation, and wouldn't even hear me out. I don't think I've ever been treated this unfairly by a doctor before in my life, and I always treated other patients and staff during my in-patient stays since the onset of my symptoms with utmost respect, so it's not like it was in retribution for something. Right doctor? What he did was unethical, and although I cannot prove it at the moment, hopefully I will be able to some day.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
ryan – Feb 28, 2025
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Pleasantly surprised
Very professional, quick and to the point. Clearly knows his clients and cares about his patients. I would recommend him to everyone in the area. He is a wonderful doctor and an asset to Lewis Gale.Ignore the crazy bad reviews by other people. Their experience is not the normal.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amanda from Roanoke – Jun 18, 2024
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Not a MD you want if you need help. Best to go to an animal hospital.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Claudia Ramsey – Nov 16, 2023
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No compassion. Could care less about his patients. Long list of complaints. I will just say, the doctor I saw after this quack, said I had a real.good case for a lawsuit.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Nancy in Roanoke, VA – Sep 15, 2019
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I had this psychiatrist for a week while inpatient He knew nothing about me except 24 hours of notes from nurses and evaluator none of which knew me either, and a print out from my pharmacy confirming medication currently taking. This doctor after 15 min " assessment" with me discontinued 3 of my medications and lowered dose of another , without even considering contacting my long time psychiatrist to discuss. TRAUMATIC, physical, mental, and emotional. Home now, back to my meds, n better.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Susan in Roanoke, VA – Aug 13, 2018
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About Me

biography

This physician is accepting telehealth visits.
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Eastern Virginia Medical School

    Medical School, 2010
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

LewisGale Physicians Mental Health - Salem

LewisGale Physicians Mental Health - Salem1902 Braeburn Dr Salem, VA 24153
1

LewisGale Physicians Psychiatry - Salem

LewisGale Physicians Psychiatry - Salem1802 Braeburn Dr Salem, VA 24153
2