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Dr. Ghazala Alam, MD

Dr. Ghazala Alam, MD

Family Medicine*
40+ years of experience

Dr. Ghazala Alam, MD is a family medicine physician in Chelmsford, MA and has over 40 years of experience in the medical field. She graduated from Sindh Medical College, Dow University Of Health Sciences in 1983. She is affiliated with Lowell General Hospital. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 33 reviews 3.2 Star Rating (33 reviews)

Practice

1 Courthouse Ln Ste 13 Chelmsford, MA 01824
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Alam specializes in the area of Family Practice. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Alam's Reviews

Likelihood to recommend Dr. Alam

3.2
33 ratings, 20 with a written review
5 star
52%
52%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
42%
42%

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I have been a loyal patient of Dr. Ghazala Alam since 1999-2000. I am very comfortable with her as she listens to any concerns I may be experiencing and after studying the situation will express her recommendations as to how we should proceed to clear up and correct the situation. I would most highly recommend her to any family member or friend in search of a Family doctor who will not only listen, but provide highest quality assistance to the situation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joanne Puzon – Feb 22, 2022
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I have been a patient here for 20 years. I have been very pleased with the care I have received.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
May 12, 2021
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Absolutely ridiculous. I had to beg to get a COVID test done once she misdiagnosed me twice. My test was positive of course. Her communication is horrible and I pay $350 a month for healthcare. She acts like she pays out of her pocket to put in orders for labs to be conducted. Her office staff also lacks communication and lies to patients simply when they don't have an answer. Worst experience. I will for sure to tell people to never go to her practice.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 20, 2020
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I am very grateful to have been carefully followed by Dr Alam, because of her screening my labs for anemia my cancer was found and removed. Dr Alam’s diligence has improved my health.
What went well
No results
What could be improved
No results
Helpful
Pauline Masse – Mar 19, 2020
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I have been a patient of Dr. Alam for many years. I appreciate her thoroughness, attention to my needs, caring demeanor, and medical knowledge. I truly believe that my medical care has been well managed by her. I would highly recommend Dr. Alam to anyone seeking a primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan – Feb 28, 2020
Thank you for the kind review, Susan! We will be... Read More
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Have been seeing Dr Alam for over 4 years. Very caring and professional.
What went well
No results
What could be improved
No results
Helpful
Feb 24, 2020
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I have been a patient of Dr. Alam for over 5 years and have been very happy with the care she has provided. She takes the time to listen and is very thorough and professional. I feel confident in her care knowing that her patient's health and well being is her top priority
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 13, 2020
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She's been great and helpful every visit. I have been seeing her for over 14 years.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Feb 04, 2020
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Saw her 15 years but something happened and she just started making bad diagnosis. Staff very poor. No one ever checked the prescription voice mail.wait time between waiting room and exam room 1 hour. After bad diagnosis too many times and i am 71, decided time for change. Very hard decision after 15 yrs. Found a great doc,he listens and hears you.get my scripts and he is very thorough and caring .
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Dracut – Apr 16, 2018
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I was in the care of this Doctor for over a year and watched my health take a nose dive under her care. She didnt listen to me when I told her my symptoms and attributed my issues to rapid weight gain which was one of my symptoms more than 20lbs in 6weeks. Not pregnant, no change in diet and a constant gym goer. She kept ordering blood work and costing me tons of lab fees. Then telling me nothing. I finally changed my doctor and will need surgery for my condition.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Lowell, MA – May 16, 2017
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Dr Alam is very intelligent and compassionate. Unfortunately, there have been staff problems (lots of turnover) and she generally runs behind schedule, sometimes by quite a bit.
What went well
  • Office environment
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
R.S. in Lowell, MA – Nov 03, 2016
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Very bad service and minimum attention to the patient , I had an appt at 10 am came 9:45 , the secretary was on the phone for a personal issue didn't even look at me or tell me something after 10 min the nurse gave me a sheet to be filled , after 30 min the nurse came took my weight bp and asked me the usual questions she told me the Dr should be in soon 35m no one came in I asked the secretary said the Dr is in the bathroom and don't know how long!! I left and I won't return to this office!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Majd Jaafar in Westford,MA – Nov 01, 2016
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She is caring and excellent practitioner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John in Chelmsford, MA – Oct 25, 2016
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She is kind and to the point.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rashid in Chelmsford, MA – Oct 25, 2016
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I have been a patient of Dr. Alam for over 10 years and she has been great. Always sent me to have issues looked into when concerned and treated me with respect. Every time I ever had a problem, she investigated until we found the answer and I am grateful for that. I would recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carolyn in Tyngsboro, MA – Jun 25, 2016
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Dr. Alam has been my Primary Care Physician for over 15 years. She is caring, considerate, logical and very knowledgeable. I would recommend her to anyone wanting a good, solid, PC
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Pauline Sparages in Chelmsford, MA – May 29, 2016
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Staff was downright rude. Receptionist texting instead of assisting those waiting. Wait was ridiculous. Once in doctor took forever to come into exam room. Not pleased with this practice. Will find better.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Trish in Lowell, MA – May 22, 2016
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Rude staff and unacceptable wait. I am out of here. Awful.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Dawna in Dracut, MA – May 22, 2016
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The wait was almost comical. over an hour and 20 minutes. No apology. Receptionist on facebook the whole time, as I stood up to ask at the desk every 15 minutes could clearly see this. Staff was unfriendly and grumpy. Bad karma in that office. Getting a new doctor FAST.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jennifer in Chelmsford, MA – May 22, 2016
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Longest waiting I have ever done. Never returns phone calls. Rushed and appears not interested in patient well being. Switched doctors after second visit.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Lee Anne in Lowell, MA – May 22, 2016
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About Me

biography

Dr. Ghazala Alam, MD is a family medicine physician in Chelmsford, MA and has over 40 years of experience in the medical field. She graduated from Sindh Medical College, Dow University Of Health Sciences in 1983. She is affiliated with Lowell General Hospital. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mountainside Hospital, Nj

    Residency Hospital
  • Sindh Medical College, Dow University Of Health Sciences

    Medical School, 1983
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office1 Courthouse Ln Ste 13 Chelmsford, MA 01824
1
Office4 Courthouse Ln Ste 1 Chelmsford, MA 01824
2

Affiliated Hospitals

  • Lowell General Hospital

    295 Varnum Ave
    Lowell, MA 01854
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality