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Dr. Gilbert Ruiz, MD

Dr. Gilbert Ruiz, MD

Ear, Nose, and Throat*
45+ years of experience

Dr. Gilbert Ruiz, MD is a head & neck surgery otolaryngologist in San Antonio, TX and has over 45 years of experience in the medical field. Dr. Ruiz has extensive experience in Otologic Conditions & Procedures. He graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 1979. He is affiliated with medical facilities Methodist Hospital and Baptist Medical Center. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 34 reviews 4.1 Star Rating (34 reviews)

San Antonio ENT Associates

21 Spurs Ln Ste 310 San Antonio, TX 78240
Telehealth available

Compare with other Head & Neck Surgery Otolaryngologists

Compare Dr. Ruiz with our nearby Head & Neck Surgery Otolaryngologists at Methodist Hospital.

Make an appointment at Methodist Hospital today at
(726) 200-3337.

Dr. Ruiz is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Ruiz's Reviews

Likelihood to recommend Dr. Ruiz

4.1
34 ratings, 14 with a written review
5 star
74%
74%
4 star
0%
0%
3 star
3%
3%
2 star
9%
9%
1 star
15%
15%

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Amazing Dr. Ruiz
I have been a patient of Dr. Ruiz for years. He always takes time to listen to me to determine exactly what problems I am having, and always comes up with an effective plan of action to make me better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 21, 2025
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Nice guy!
He seemed to be very interested and educated.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 20, 2025
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Thank you
Thank you DR. Ruiz for your kindness and want to help me feel better. Your dedication to help understand our discomfort, diagnose, and come up with a treatment plan that gives relief is a BlessingYou are the Best of the Best as a Physician and Person. May God continue to Bless you as He has Blessed us with you
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 20, 2025
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He’s good doctor that taking care of me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Som – Mar 16, 2025
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Great Doctor patient of why you are there for.
He does not rush with the patient does careful exam listen to the patient .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Edward Medellin – Mar 14, 2025
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Demonstrates High ENT Knowledge Care & Concern
I have been seeing Dr Gilbert M. Ruiz for my ENT needs for several years, and he always understand my needs for a particular medical concern. He demonstrates expert knowledge. and provides excellent advice and treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jose Ramirez – Feb 20, 2025
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Michelle
Dr. Ruiz is a wonderful doctor. Very patient and listens to me. I went to see him about my sleep apnea. He did help me with a Cpap machine however I couldn't tolerate that machine so I stopped going to him. Just find out he is trained in the Inspire Therapy. I hope to see him about this as I am running out of options for my sleep apnea
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 15, 2023
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Not sure why people leave bad reviews on him because of other staff. He is a five star doctor in my opinion. I went in to my appointment, was taken back maybe 10 minutes after (wasn’t busy) then maybe a total of 20 minutes after he was in the room. He was very mild mannered and not aggressive or rushing at all. He listened to everything I had to say, and it was a long thing about another ent that didn’t do his job right and so now I was there. I was there to get wax on my eardrum off that a horrible ent at another place just left in my ear causing no hearing and also my throat that the other ent rushed through and didn’t explain anything. And this guy handled all that perfectly in every way. He checked everything that needed to be checked and never was acting like he just wanted to get it done. Super nice guy and thorough at what he did. It’s hard to find doctors today that act like they even want to help you. Much less one that is polite and kind mannered. I definitely recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Corey – Jan 11, 2022
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A warm welcome by the receiving nurse, short waiting time in the exam room, and a thorough and caring examination by Dr. Ruiz made today's visit to Ear-Nose-Throat clinic a pleasant experience. Therefore I can only heartily recommend Dr. Ruiz and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Wolfgang Soldan – Feb 11, 2020
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Back in 2001 and 2002 Dr. Ruiz misdiagnosed me and failed to realize I had hearing loss as a baby. He treated my mother like a paranoid parent and was unsympathetic to the whole situation. He misdiagnosed me three times in a row. Luckily my mother found a different, and competent, doctor and I was taken care of properly and can now hear, speak, and otherwise communicate on the level of a hearing individual. After him essentially telling my mother that I wouldn't be able to read or write or t
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jackson G. in San Antonio, TX – Jul 20, 2018
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Love Dr Ruiz. I'm just not willing to wait for an hour and a half to see him. This is a consistent problem. Too bad. He's s great doctor. They cancel your appt if you're 15 minutes late. Mutual respect is important. His staff become s pirritated oif you ask for an estimate of when you'll finally be seen. so disrespectful.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Boerne, TX – Apr 26, 2017
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Wonderful doctor and staff; just really hard to see him if you don't mind waiting at least a month and at least an hour in the waiting room. But the wait is worth it to have Dr Ruiz carry for you and your needs.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Bertha Scoggins in San Antonio, TX – Jul 19, 2016
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I have been going to Dr. Ruiz for the past 20+ years and will never stop! Amazing doc. Great personality and diagnostic skills. Thanks for being there Dr. Ruiz!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
John Jacobs in San Antonio, TX – Feb 11, 2016
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Excellent Doctor. Explained surgical procedures thoroughly. Outcome was better than expected!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Maria Y. Salinas in Mission, Texas – Jan 03, 2016
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About Me

care philosophy

A native of San Antonio, Dr Ruiz graduated from the University of Houston College of Pharmacy and the University of Texas Health Science Center in San Antonio. He received his residency training at the University of Texas Health Science Center...read more

biography

A native of San Antonio, Dr. Ruiz graduated from the University of Houston College of Pharmacy and the University of Texas Health Science Center in San Antonio. He received his residency training at the University of Texas Health Science Center...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School, 1979
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Sleep Medicine
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Dr. Ruiz is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

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    Locations

    San Antonio ENT Associates

    San Antonio ENT Associates21 Spurs Ln Ste 310 San Antonio, TX 78240
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