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Dr. Gilberto Heredia, MD

Dr. Gilberto Heredia, MD

Family Medicine*
25+ years of experience

Dr. Gilberto Heredia, MD is a family medicine physician in Albuquerque, NM and has over 25 years of experience in the medical field. He graduated from Baylor University in 1995. He is affiliated with medical facilities such as Gerald Champion Regional Medical Center and Lovelace Westside Hospital. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 22 reviews 4.5 Star Rating (22 reviews)

Practice

2929 Coors Blvd NW Albuquerque, NM 87120
Telehealth available
Patient Favorite Award

Dr. Heredia is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Heredia's Reviews

Likelihood to recommend Dr. Heredia

4.5
22 ratings, 16 with a written review
5 star
82%
82%
4 star
9%
9%
3 star
0%
0%
2 star
0%
0%
1 star
9%
9%

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Very kind and knowledgeable
He is one of the few PCP's I've seen (and there have been many) that I truly admire. He listens intently, and responds thoroughly. Very friendly. I highly recommend him as a PCP.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Apr 24, 2025
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Best Doctor in Albuquerque
Recently moved to Albuquerque and needed a new Primary Care Physician. Luckily I was recommended to Dr. Heredia. Absolutely the best physician I have ever had in my 70 years! He's extremely knowledgeable, up-to-date with new medicines and therapies, very patient and easy to talk to. I highly recommend Dr. Heredia. You won't find a better doctor in town.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dean Sander – Feb 13, 2024
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I have been bouncing around in the past few years trying to find a doctor to be my PCP with no success but UHC has recommended me to Optum health care and luckily i was connected with doctor Heredia who is patiently caring and well listening then providing with expertised opinions. He is a true professional and very pleasant to talk to. I am so happy to have him in my corner from now on for any medical needs
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kien – Sep 24, 2023
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This country is in a healthcare crisis, brought on by corporate medicine. I was passed around to 5 different practitioners in 3 years to finally find an Optum doctor I can trust with my health. Dr Heredia listens, cares, and takes the time he needs with his patients. It's not the 'corporate' way, to spend more than 15 minutes with a patient, so I know I'm getting the attention I need at my age, with a doctor who cares about people! Now that I've found Dr Heredia, I'm assured I'll have continuity of care, and as long as Dr Heredia is with Optum, I will be an Optum patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Toni Hirsch – Aug 11, 2023
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Dr Heredia is an excellent Doctor and a Truly wonderful man. You can count on him!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Roger & Bette Chalmers – May 29, 2023
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He’s great but no longer at optimum. Anyone know where he went?
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
Helpful
Sep 03, 2021
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Awesome Doctor!! Very thorough and knowledgeable. Highly recommended
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Joe Cordova – Jul 09, 2021
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Nice manners and very good listener, answered all questions and took the time to fully understand history and issues.
What went well
  • Listened & answered questions
What could be improved
  • Difficult to schedule appointment
Helpful
Bruce Cronin – Jul 09, 2021
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This is a doctor that actually listens to you.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Gayle – May 12, 2021
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I have seen Dr. Heredia as an urgent care patient. I find him and his staff very professional providing top notch medical care. My only complaints are the LOUD TV in the waiting room and the office closed very early at 4PM making it difficult for me to get there since I am disabled and sleep most of the day. I am sorry to hear that office is closing since it provided an important need in this city's health care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andy Whiteman – Aug 01, 2019
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Awesome Doctor, awesome staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jose Cotto-Santana in Alamordo, NM – Oct 23, 2018
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Bad bed side manners. Rude. Telling me I’m obese and my partner makes a better role model than I do. My self esteem led to 19+ years of depression from his put down.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
NM – Apr 18, 2018
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Dr. Heredia Is one of the best of the best Dr's I've ever worked with. he is knowledgeable with your diagnosis and he works out the best individual treatment plan for you. He is known by all of the other doctor here in Alamogordo for a referral basis so your in the best care with Dr Heredia as your primary care Physician. Thank you Doc you have made a really "Big" difference in my health care! You're the best of the best! Silly to say," You're stuck with me and have me for the rest of my life"!
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
5 others found this helpful
Helpful
Laura Beamer in Alamogordo, NM – Jul 11, 2017
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Dr.Heredia is a good listening Dr. and explains things, onthe other hand his staff is rude,do not do their jobs and will tell the patient anything ,especially concerning calling in your prescriptions. He needs better more friendly staff !
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Ft Worth, TX – Apr 25, 2017
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Dr. Heredia is an outstanding doctor. He cares for each patient and listens to what they say. He exhibits a high degree of professional knowledge and expertise but does not hesitate to look for outside answers and options when treating patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Alamogordo NM – Feb 11, 2017
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Very thorough, great listener
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Alamogordo, NM – Feb 10, 2017
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor University

    Medical School, 1995
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Heredia is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Better Life Personal Care2929 Coors Blvd NW Albuquerque, NM 87120
    1

    Practice

    Unavail2901 Transport St SE Albuquerque, NM 87106
    2
    Office4010 Montgomery Blvd NE Albuquerque, NM 87109
    3

    Practice

    Cordisonics PC2010 Pecan Dr Alamogordo, NM 88310
    4

    Affiliated Hospitals

    • Lovelace Westside Hospital

      10501 Golf Course Rd NW
      Albuquerque, NM 87114

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      4% lower than the national average

      74%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback
    • Tucson Medical Center

      5301 E Grant Rd
      Tucson, AZ 85712
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      74%
      Patients said that nurses always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    • Gerald Champion Regional Medical Center

      2669 Scenic Dr
      Alamogordo, NM 88310
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      71%
      Patients said that doctors always listened to them and explained things well

      5% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality