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Dr. Gin Lou, MD

Dr. Gin Lou, MD

Family Medicine*
15+ years of experience

Dr. Gin Lou, MD is a family medicine physician in Waxhaw, NC and has over 15 years of experience in the medical field. She graduated from St. Matthews University School of Medicine in 2009. She is affiliated with Novant Health Huntersville Medical Center. She is accepting new patients and telehealth appointments.

2.7 Star Rating
Based on 9 reviews 2.7 Star Rating (9 reviews)

Locations

Novant Health Waxhaw Family & Sports Medicine

Novant Health Waxhaw Family & Sports Medicine3614 S Providence Rd Ste 200 Waxhaw, NC 28173
1

At a Glance

  • Area of ExpertiseDr. Lou specializes in the area of Family Practice. See board certifications
  • Friendly StaffPatients said the staff was friendly. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Family Practitioners at Novant Health

Experience Check

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Dr. Lou's Reviews

Likelihood to recommend Dr. Lou

2.7

9 ratings, 7 with a written review
5 Star
33%
33%
4 Star
11%
11%
3 Star
0%
0%
2 Star
0%
0%
1 Star
56%
56%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Charlotte, NC – Oct 17, 2023
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Did not care for a patient like she should – Jan 23, 2023
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What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Jul 02, 2019
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
May 31, 2019
×Post a ResponseAre you Dr. Gin Lou, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Charlotte, NC – Oct 26, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D Featherstone in Stanley, NC – Feb 04, 2017
×Post a ResponseAre you Dr. Gin Lou, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 people found this helpful
Helpful
Great Office But Noy in Dallas, NC – Jan 05, 2017
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About Me

biography

Dr. Gin Lou, MD is a family medicine physician in Waxhaw, NC and has over 15 years of experience in the medical field. She graduated from St. Matthews University School of Medicine in 2009. She is affiliated with Novant Health Huntersville Medical Center. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St. Matthews University School Of Medicine

    Medical School, 2009
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Mandarin

Affiliated Hospitals

  • Novant Health Huntersville Medical Center

    10030 Gilead Rd
    Huntersville, NC 28078
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    79%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality