Are you a healthcare professional?
Is this your profile?
background
background
Dr. Heather Costello, MD

Dr. Heather Costello, MD

Hospice & Palliative Medicine*
5+ years of experience

Dr. Heather Costello, MD is a hospice & palliative medicine internist in Chicago, IL and has over 5 years of experience in the medical field. She graduated from University of Chicago in 2015. She is affiliated with medical facilities Chandler Regional Medical Center and Mercy Gilbert Medical Center. She is accepting new patients.

1.5 Star Rating
Based on 8 reviews 1.5 Star Rating (8 reviews)

Practice

708 W Grand Ave Chicago, IL 60654

Make an Appointment

(312) 300-2190

At a Glance

  • Areas of Expertise
    Dr. Costello specializes in the areas of Emergency Medicine & Hospice Care and Palliative Medicine. • See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Costello's Reviews

Likelihood to recommend Dr. Costello

1.5
8 ratings, 4 with a written review
5 star
13%
13%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
88%
88%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Inept billing dept. I am a service-connected disabled veteran and their billing dept doesn't know how to bill the VA so they throw it back to me... and then eventually to collections. After multiple phone calls to her office to get them to bill the VA, they gave up and sent it collections anyways - THANKS!!!. A possible violation of the law - I don't know, I'm not a lawyer and this isn't legal advice. However, my lawyer will know. I went to the ER in an ambulance so I had no choice of Doctors. I am thankful I was seen and am alive today but good God, I have spent over 7 hours today trying to get this resolved and out of collections. That is on top of the multiple calls to her office BEFORE collections explaining that they need to bill the VA. The service was provided in Feb of 2021 and I'm STILL dealing with this. Stay AWAY from "Premier EM Medical Specialists" which is the organization that Heather Costello MD bills bills through.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Benjamin – Jun 17, 2022
×Post a ResponseAre you Dr. Costello?
She stormed into our home very rude, asked questions, but showed anger issues by not allowing us to speak and making my mother and I feel stupid, when we do 100% of the care for my dad. She stormed out of the house without even seeing my dad. I have all of this all recorded.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jun 12, 2020
×Post a ResponseAre you Dr. Costello?
I thought she was patient, professional, and above all a good communicator unlike many physicians.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
New York, NY – Jan 16, 2016
×Post a ResponseAre you Dr. Costello?
Extremely rude. Very impatient and treated me like an idiot.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jacob alreero – Dec 22, 2015
×Post a ResponseAre you Dr. Costello?

Leave a review

How was your experience with Dr. Costello?

Know Before You Go

About Me

biography

Dr. Heather Costello, MD is a hospice & palliative medicine internist in Chicago, IL and has over 5 years of experience in the medical field. She graduated from University of Chicago in 2015. She is affiliated with medical facilities Chandler Regional...read more

  • Hospice & Palliative Medicine

  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Chicago

    Medical School, 2015
American Board of Medical Specialties®
American Board of Emergency Medicine®
- 
Emergency Medicine
- 
Hospice Care and Palliative Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Healthgrades Tips for Getting the Right Healthcare

Locations

Practice

Imagine Therapy Mindfulness Healing PLLC708 W Grand Ave Chicago, IL 60654
1
Homecare of Midwest a Division of Midwest Palliat2050 Claire Ct Glenview, IL 60025
2

Affiliated Hospitals

  • Mercy Gilbert Medical Center

    3555 S Val Vista Dr
    Gilbert, AZ 85297
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback

  • Chandler Regional Medical Center

    1955 W Frye Rd
    Chandler, AZ 85224
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality