Are you a healthcare professional?
Is this your profile?
background
background
Dr. Heather Koza, MD

Dr. Heather Koza, MD

Family Medicine*

Dr. Heather Koza, MD is a family medicine physician in Novi, MI. She is affiliated with medical facilities such as Providence-Providence Park Hospital, Novi and University Hospital-University of Michigan. She is accepting new patients.

2.8 Star Rating
Based on 24 reviews 2.8 Star Rating (24 reviews)

Practice

30880 Beck Rd Novi, MI 48377

At a Glance

  • Area of Expertise
    Dr. Koza specializes in the area of Family Practice. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
ADVERTISEMENT

Save up to 80% on prescriptions

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Koza's Reviews

Likelihood to recommend Dr. Koza

2.8
24 ratings, 19 with a written review
5 star
46%
46%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
54%
54%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Missed strep throat
Didn't even look down throat.
What went well
  • I felt respected
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Mom – Dec 11, 2024
×Post a ResponseAre you Dr. Koza?
Run Away!!!
Absolutely the worst doctor we have ever had! Run the other way. She is overly opinionated and very disorganized. She lost multiple pieces of paperwork and was rude when she couldn't figure out the immunizations my kids needed.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dec 03, 2024
×Post a ResponseAre you Dr. Koza?
The office of idiots
Dr. Koza is rude and not very knowledgeable. She didn’t know what shingles look like! And her offices staff and assistants are the worst! Dr. Park-Davis is ok and PA Marissa is great but it’s not worth dealing with the front office idiots to come back here. I’ve been a patient here for years but today was the last straw. I’ve made an appointment over the phone but they failed to save it in their system. I fasted until 2pm for this. And then they couldn’t get me in because their schedule is full! And made me feel like it was my fault. Good riddance
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Aug 23, 2024
×Post a ResponseAre you Dr. Koza?
We had to reschedule 2 of our kid’s appointments due to a death in the family. We informed the office of this and called 1 day a head of time. Dr Koza called us back and kicked us out of her office for rescheduling. I am so glad I found this out sooner than later, what a horrible person she is. We will go somewhere that really cares about medicine and helping people as all doctors take an oath to do.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 22, 2023
×Post a ResponseAre you Dr. Koza?
Horrible environment and experience from the office staff to the provider.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 24, 2022
×Post a ResponseAre you Dr. Koza?
Billed directly for vaccines that were never administered or consented to. I'm so displeased with the care and treatment from office staff that I will absolutely be escalating to Smart health to get this office removed from Ascension.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Feb 24, 2022
×Post a ResponseAre you Dr. Koza?
Dr. Koza is very caring. She listens, and I love that she has more than one "tool" in her "bag of tricks" to help her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy Wilson – Dec 08, 2021
×Post a ResponseAre you Dr. Koza?
What a great Dr. ! I Trust her with my entire familys care. Excellent preventative healthcare as well as treating
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
ML – Feb 03, 2021
×Post a ResponseAre you Dr. Koza?
Dr Koza has been our family doctor for years. Since covid hit her and her staff have went down and quick! I would NEVER recommend her to anyone. They held my meds hostage for not coming into the office for a med follow up when teledoc was an option. I have been on the same meds for over 20 years! They had my husband start taking a pill a day for cholesterol and her staff called him and had him take 2 a day per the doc. When he called for his refill they said he should have been taking one not 2!! My last bloodwork was tainted and I had to redo and they didn't perform the proper tests! She has very limited hours now since covid but does not care if you are comfortable subjecting yourself to sick patients. She actually kicked me out of the practice for not coming into the office. Little did she know I already had plans of changing doctors within a reputable practice with safety guidelines in place?? hopefully things change in the future for the sake of the current and upcoming patients.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Nov 24, 2020
×Post a ResponseAre you Dr. Koza?
We absolutely love Dr Koza My daughter feels very comfortable with her. She is very patient and addresses all of our questions and concerns. I can not say enough how awesome she is !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa/Isabellah – Oct 15, 2019
×Post a ResponseAre you Dr. Koza?
Dr. Koza is truly the best doctor I’ve ever had. As a first time mom, she has been so patient and thorough in guiding me through the questions of raising a baby. She is extremely down to earth and relatable, and she is a mother herself which seems to add to the compassion she has. Dr. Koza never rushes us, goes above and beyond to make us feel like friends rather than just patients, and remembers special details about us. She is very open-minded and understanding, but is willing to give her opinion when asked. On several occasions, Dr. Koza has shocked us with her attentiveness and willingness to do things for us, even outside of her typical working hours. She is incredibly knowledgeable, makes you feel comfortable right away, and takes initiative to make her patients feel valued. We are so blessed to have found her and their whole practice!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenna Rahill – Jun 21, 2019
×Post a ResponseAre you Dr. Koza?
LOVE Dr. Koza! Our entire family now sees her-from infant to adult. She truly takes time with patients and helps find the root of the issue instead of handing out prescriptions like so many others are too quick to do. She also respects what parents want for their child and we have never felt rushed. She’s awesome!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 02, 2019
×Post a ResponseAre you Dr. Koza?
I couldn't speak more highly of Dr. Koza. She caring and really takes her time with patients. She is a wealth of knowledge in providing personalized care. I would highly recommend her!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M.C. in Commerce Twp, MI – Jan 10, 2019
×Post a ResponseAre you Dr. Koza?
This physician is extremely difficult to work with. We've had issues with her being off on diagnoses when after seing her partner Park Davis it was correctly addressed. Today I had to make a mayday call to the after hours. She was rushed and irritated with questions. She was asking questions about past diagnosis because she didnt have her computer. She was irritated when i asked her to spell words and meds she was telling me to get. Bottom line TERRIBLE bedside manner. Park Davis is amazing.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Commerce, MI – Nov 04, 2018
×Post a ResponseAre you Dr. Koza?
Dr Koza is a terrific family doctor who takes the time to answer questions and treats us with respect. I’m sure glad a found a Holistic minded personable doctor who doesn’t push vaccines either. I highly recommend if you’re not happy with your current MD to switch to her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 09, 2018
×Post a ResponseAre you Dr. Koza?
Dr. Koza is one of the best doctors I've seen in many years. She takes time with her patients to make sure they understand everything she's explaining. She has such wonderful practice methods, and I NEVER have a problem getting an appointment or having a long office wait time. She's always willing to fit you in her schedule. The best thing about Dr. Koza is that she knows how to handle all ages of life, my young kids love her and she's amazing with my elderly parents. She's a perfect family Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 06, 2018
×Post a ResponseAre you Dr. Koza?
Dr. Heather Koza is a remarkable doctor. She has treated my children for a while with such compassion and knowedgable care that I decided to switch over from my doctor to see her as my primary care physician. She was so informative, kind and thourough at my visit that I felt like I was speaking with a caring friend. Her bedside manner is fabulous and the staff was friendly and attentive. I highly recommend Dr. Heather Koza to anyone who is seeking a physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mandy in White Lake, Mi – Mar 17, 2018
×Post a ResponseAre you Dr. Koza?
I absolutely adore Dr. Koza. My entire family (husband and 2 children) see her. She makes us feel so comfortable, is eager to educate and empower us to make the best decisions for our health and quick to squeeze us in last minute. I would easily drive 30min to see her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Leah in Farmington, MI – Jan 03, 2018
×Post a ResponseAre you Dr. Koza?
Dr Koza is a very good doctor. She truly listens to her patient. I don't feel rushed thru like I do with some other docs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
South Lyon MI – Dec 27, 2016
×Post a ResponseAre you Dr. Koza?

Leave a review

How was your experience with Dr. Koza?

About Me

biography

Dr. Heather Koza, MD is a family medicine physician in Novi, MI. She is affiliated with medical facilities such as Providence-Providence Park Hospital, Novi and University Hospital-University of Michigan. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St. Matthews University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
Within the last one to three years

Locations

Practice

Comprehensive Integrated Health Care30880 Beck Rd Novi, MI 48377
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 7:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Providence-Providence Park Hospital, Novi

    47601 Grand River Ave
    Novi, MI 48374
    Recipient of 17
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards
  • University Hospital-University of Michigan

    1500 E Medical Center Dr
    Ann Arbor, MI 48109
    Recipient of 15
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    83%
    Patients would recommend the hospital to friends and family

    18% higher than the national average

    View all patient feedback
  • Henry Ford Health West Bloomfield Hospital

    6777 W Maple Rd
    West Bloomfield, MI 48322
    Recipient of 12
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality