background
background
Dr. Heather Lucas-Ross, MD

Dr. Heather Lucas-Ross, MD

Family Medicine*
20+ years of experience

Dr. Heather Lucas-Ross, MD is a family medicine physician in Grass Valley, CA and has over 20 years of experience in the medical field. She graduated from University of Nevada, Reno School of Medicine in 2004. She is affiliated with medical facilities Oroville Hospital and Sierra Nevada Memorial Hospital. She is not accepting new patients.

3.1 Star Rating
Based on 22 reviews 3.1 Star Rating (22 reviews)

Practice

280 Sierra College Dr Ste 120 Grass Valley, CA 95945
Telehealth available
(530) 477-4480

At a Glance

  • Area of Expertise
    Dr. Lucas-Ross specializes in the area of Family Practice. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
  • Good Patient Care
    Patients said they had exceptional care at this hospital. • See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Lucas-Ross' Reviews

Likelihood to recommend Dr. Lucas-Ross

3.1
22 ratings, 7 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
5%
5%
2 star
5%
5%
1 star
41%
41%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Please contact me
You are one of the best Dr's around , but disappeared , contact me !! I am at western Sierra pharmacy now
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ted b – Dec 31, 2024
×Post a ResponseAre you Dr. Lucas-Ross?
The disappearing doctor.
I truly liked Dr Lucas-Ross and the over-looked the one time I was not comfortable with her response. Asked why I should get the Covid Vaccine and I was told I didn’t need a reason, I just should. Then she up and disappeared after telling us (her patients) that she was moving the practice and would be back in touch within 3 months. That was April of 2022 and I haven’t heard from her since. Very disappointed and will not go back to her practice at this point. People, you do not have to put up with sub standard service with a medical professional. These people get paid more than you do and have a responsibility to act ethically. I have run into several this year who are horrible doctors and shouldn’t even have a license to practice.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Oct 25, 2022
×Post a ResponseAre you Dr. Lucas-Ross?
Dr Lucas-Ross was unprofessional, inappropriate, mean and rude, not to mention unhelpful. She tried leaving the room several times before I was done talking. I don’t ever want to see her again!
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Sep 24, 2021
×Post a ResponseAre you Dr. Lucas-Ross?
Dr. Lucas-Ross has been my Primary care physician now for about 2 years. I have seen her six time or so. I had issues with "enlarged prostate" which Dr. Lucas-Ross was able to help with by giving me a prescription to greatly help with the effects. I also saw her for two skin conditions that she was able to eradicate in one treatment for one and the other in two treatments. She also has kept on top of other health issues I have concerns with. She and her staff have been kind, friendly and professional, even with this Co-Vid19 pandemic. I am a 67 year old male and would highly recommend her services. Once, when she was unavailable, I was treated for aq stiff/locked thumb joint and an associate was able to remedy this issue merely with one injection. I highly recommend her services and those of her associates.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michael H. – Feb 18, 2021
Michael, thank you for your feedback as we love... Read More
×Post a ResponseAre you Dr. Lucas-Ross?
Excellent communications and very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
K. G. – Jan 30, 2021
K. G., thank you for your feedback as we love to... Read More
×Post a ResponseAre you Dr. Lucas-Ross?
Dr. Lucas-Ross always makes me feel like she cares about my health. Very through and thoughtful. Also has a holistic approach for preventative, proactive self care regarding nutrition, exercise
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jerwood – Nov 13, 2019
×Post a ResponseAre you Dr. Lucas-Ross?
knowledgeable, concise, to the point
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
4 others found this helpful
Helpful
Don Attix in Nevada City, CA – Jun 01, 2016
×Post a ResponseAre you Dr. Lucas-Ross?

Leave a review

How was your experience with Dr. Lucas-Ross?

Know Before You Go

About Me

care philosophy

I feel that my main role as a physician is as an educator and partner in health and I enjoy working collaboratively with patients to create the plan that best fits them.

biography

I became a medical provider to help people and my community, and because I enjoy science, especially biology and the human body – I wanted to be a doctor since the age of 9 and the interest never changed as I grew up.  In my free time I enjoy singing, theater, cooking, camping and traveling.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Internship And Residency-sutter Health Family Medicine

    Internship Hospital

  • University Of Nevada, Reno School Of Medicine

    Medical School, 2004
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Spanish

Online Care for Prescription Refills (Sponsored)

Locations

Practice

Dignity Health Medical Foundation280 Sierra College Dr Ste 120 Grass Valley, CA 95945
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

La Clinica Del Valle Family Healthcare Center Inc.1307 W Main St Medford, OR 97501
2
La Clinica Del Valle Family Healthcare Center Inc.931 Chevy Way Medford, OR 97504
3

Practice

Western Sierra Health Clinic844 Old Tunnel Rd Grass Valley, CA 95945
4

Affiliated Hospitals

  • Sierra Nevada Memorial Hospital

    155 Glasson Way
    Grass Valley, CA 95945
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • Oroville Hospital

    2767 Olive Hwy
    Oroville, CA 95966
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    65%
    Patients said that doctors always listened to them and explained things well

    11% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality