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Dr. Heather Luing, MD

Dr. Heather Luing, MD

Forensic Psychiatry*

Dr. Heather Luing, MD is a forensic psychiatrist in Saint Augustine, FL. She is affiliated with UF Health Flagler Hospital. She is accepting new patients.

1.5 Star Rating
Based on 8 reviews 1.5 Star Rating (8 reviews)

Practice

17 Saint Johns Medical Park Dr Saint Augustine, FL 32086

Make an Appointment

(833) 651-1990

At a Glance

  • Areas of Expertise
    Dr. Luing specializes in the areas of Addiction Medicine, Forensic Psychiatry & Psychiatry. • See board certifications
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Dr. Luing's Reviews

Likelihood to recommend Dr. Luing

1.5
8 ratings, 5 with a written review
5 star
13%
13%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
88%
88%

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Great help with Depression
Was able to meet with Dr. Luing for several sessions to treat my depression and she was understanding and helpful. She really was interested in helping me get better.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
2 others found this helpful
Helpful
Chris V – Sep 15, 2023
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Inattentive and arrogant
Dr. Luing is totally inattentive, uninterested, and downright rude to her patients. Spends as little time with patients as possible, does not listen, and does not explain her diagnosis & treatment plan. Extremely self-centered to the point of arrogance. We could go on, but you get the gist. Luing should not be working in the mental health field, period. How she is able to practice medicine, especially with vulnerable patients, is beyond us. Watch your back. Would not recommend.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Nov 20, 2022
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I went to her website that gave an option to schedule a new patient visit, and pick a time ($400 for first visit). I clicked on an available time, and scheduled. Received a text later that said they have it, and will follow up. I responded to text and it gave me option to confirm - I confirmed. I never heard from anyone so I called the number on the website, and left a message (Believe it to be Dr's cell #). Anyway, never heard back - drove 45 minutes to appt. Waited 20 minutes - 5 minutes past my scheduled appt to be told - "huge mixup", and Dr was at another office, with another Patient. Now seeing the other reviews with this Dr having - no empathy. I don't expect a response. There are Dr's that have a "God complex" of their time, and here one is. I earn $200 per hour @ 100% booked. Wonder if she'll pay me my $400; for her blowing off my appt. Her worst case = inept or uncaring, best case = un-professional... Steer clear. I wasted a week of needing care!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Craig Sanford - St Augustine, FL – Nov 19, 2020
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Discharged patient with diagnosis of acute psychotic disorder with no recommendation for further treatment or advise to caregiver. Did not communicate while inpatient. Gave 6 hours notice by hospital that patient would be released to the street if not picked up. CRUEL!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 24, 2018
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Don't Do It! Dr. Luing is arrogant and has no concept of empathy what so ever. Life is way too short to waste your precious time or your precious mind on this one. You will be nothing but a page in the DSM to her. Keep on searching.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Mar 14, 2018
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How was your experience with Dr. Luing?

Know Before You Go

About Me

biography

Dr. Heather Luing, MD is a forensic psychiatrist in Saint Augustine, FL. She is affiliated with UF Health Flagler Hospital. She is accepting new patients.

  • Forensic Psychiatry

  • Psychiatry

  • Addiction Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Preventive Medicine®
- 
Addiction Medicine
American Board of Psychiatry & Neurology®
- 
Forensic Psychiatry
- 
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Depression

Locations

Practice

Edward Henry Scarpitti MD PA17 Saint Johns Medical Park Dr Saint Augustine, FL 32086
1
Office150 Southpark Blvd Ste 208 Saint Augustine, FL 32086
2

Practice

First Coast Integrative Psychiatry304 Kingsley Lake Dr Ste 601 Saint Augustine, FL 32092
3

Affiliated Hospitals

  • UF Health Flagler Hospital

    400 Health Park Blvd
    Saint Augustine, FL 32086
    Recipient of 10
    hospital awards

    Surgical Care Excellence Award™ (2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality