Are you a healthcare professional?
Is this your profile?
background
background
Dr. Heather Swales, MD

Dr. Heather Swales, MD

Cardiology*

Dr. Heather Swales, MD is a cardiologist in New Britain, CT. Dr. Swales has extensive experience in Adult Congenital Heart Conditions. She is affiliated with medical facilities such as Hartford Hospital and The Hospital of Central Connecticut at New Britain General Campus. She is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 8 reviews 4.2 Star Rating (8 reviews)

Hartford HealthCare Medical Group

100 Grand St New Britain, CT 06052
Telehealth available

Experience Check

Search for experience in a specific area

Dr. Swales' Reviews

Likelihood to recommend Dr. Swales

4.2
8 ratings, 3 with a written review
5 star
63%
63%
4 star
25%
25%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

A neighbor suggested I see Dr. Swales after I had a heart attack in 2019. I have felt so well taken care of and listened to by Dr.Swales. I can't recommend her enough. She is truly an outstanding practitioner and warm and caring human. Joani M.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joani M. – Jan 26, 2025
×Post a ResponseAre you Dr. Swales?
Dr Swales is an outstanding cardiologist. I have found her to be knowledgeable, kind, listens and is sincerely interested in the health of her patients. She is a gem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth – Feb 15, 2023
×Post a ResponseAre you Dr. Swales?
I can’t say enough about how much I trust Dr Swales she is truly a gem in her field. I feel so lucky that I was in a way “forced” to leave my previous doctor who others seem to think is such a “hot shot big deal” he has nothing on Dr Swales he missed things she has caught and stayed on top of. I thank god to have found her! Added bonus I have never had to wait more then 5 minutes
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Lori in Berlin – Mar 29, 2018
×Post a ResponseAre you Dr. Swales?

Leave a review

How was your experience with Dr. Swales?

About Me

Watch Dr. Swales' Video

biography

Dr. Heather Swales, MD is a cardiologist in New Britain, CT. Dr. Swales has extensive experience in Adult Congenital Heart Conditions. She is affiliated with medical facilities such as Hartford Hospital and The Hospital of Central Connecticut at...read more
  • Cardiology

  • Nuclear Cardiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Massachusetts

    Fellowship Hospital
  • University Of Massachusetts

    Residency Hospital
  • University Of Massachusetts

    Internship Hospital
  • University Of Massachusetts Chan Medical School

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Cardiovascular Disease
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Hartford HealthCare Medical Group

Hartford HealthCare Medical Group100 Grand St New Britain, CT 06052
1

Affiliated Hospitals

  • Midstate Medical Center

    435 Lewis Ave
    Meriden, CT 06451
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Hartford Hospital

    80 Seymour St
    Hartford, CT 06102
    Recipient of 29
    hospital awards

    America’s 50 Best Hospitals for Cardiac Surgery Award™ (2025, 2024, 2023)

    Superior clinical outcomes in heart bypass surgery and heart valve surgery

    America’s 100 Best Hospitals for Cardiac Care Award™ (2025, 2024, 2023)

    Superior clinical outcomes in heart bypass surgery and heart valve surgery

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • The Hospital of Central Connecticut at New Britain General Campus

    100 Grand St
    New Britain, CT 06052
    Recipient of 14
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    Surgical Care Excellence Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality