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Dr. Heidi Lakes, MD

Dr. Heidi Lakes, MD

Family Medicine*
20+ years of experience

Dr. Heidi Lakes, MD is a family medicine physician in Murfreesboro, TN and has over 20 years of experience in the medical field. She graduated from HOLY FAMILY COLLEGE in 2002. She is affiliated with Ascension Saint Thomas Stones River Hospital. She is accepting new patients and telehealth appointments.

3.1 Star Rating
Based on 18 reviews 3.1 Star Rating (18 reviews)

Practice

1725 Medical Center Pkwy Ste 230 Murfreesboro, TN 37129
Telehealth available
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Compare Dr. Lakes with our nearby Family Medicine Physicians at Tristar Stonecrest Medical Center.

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Dr. Lakes' Reviews

Likelihood to recommend Dr. Lakes

3.1
18 ratings, 6 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
44%
44%

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Very professional Doctor.Great Staff !!I have had excellent care by Dr.Lakes and her staff !!!!!! Thank You !Robin Hill
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robin Hill in TN – Feb 27, 2018
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Long time patient. She has always been very knowledgeable and a pleasure to be around. I'm thankful for her practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
John Chandler in Nashville, TN – Feb 27, 2017
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Dr. Lakes cares about the well being of her patients. She listens and only orders tests as necessary. I trust her with mine and my daughter's health. She gives good and very honest advise about the improvement of your health. She wants to see people live a healthy and active lifestyle.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shelley in Murfreesboro, TN – Sep 14, 2016
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I would never recommend Dr. Lakes or her staff. She has very poor bedside manners and will spend more time with her face in her laptop mumbling to herself than listening to her patients. She is also very difficult to get an appointment with - even if you have just been released from the hospital and need to see her for follow-up. Front desk staff is rude and wil tell you to go to the ER if you are really sick. Absolutely horrible experience. Stay far away from this office!
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Erica in Murfreesboro, TN – May 19, 2016
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Extremely disappointed in this doctor. They do not return calls in a timely manner and in some cases they do not return calls at all. I had to speak with the operator just to appointment scheduled. Took a day off work only for them to change the appoint time and then cancel it hours later. They seem to not have an vested interested in the patient's health or their time. I would NOT recommend this doctor or this practice to anyone.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
MM in Murfreesboro, TN – Jan 15, 2016
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The most awful staff and a horrible woman. She told me when I was pregnant (very excited for my daughter, might I add) that lets hope this is the last time. So rude. The woman at the front desk must get her manners from Dr. Lakes, along with the nurses. I was also told I couldn't see her partner Dr. Ingram without consulting with Dr. Lakes first, I've never heard of such crap.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Krista in Murfreesboro, TN – Dec 23, 2015
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Know Before You Go

About Me

biography

Dr. Heidi Lakes, MD is a family medicine physician in Murfreesboro, TN and has over 20 years of experience in the medical field. She graduated from HOLY FAMILY COLLEGE in 2002. She is affiliated with Ascension Saint Thomas Stones River Hospital. She is accepting new patients and telehealth appointments.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Holy Family College

    Medical School, 2002
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Genesys Family Medicine PC1725 Medical Center Pkwy Ste 230 Murfreesboro, TN 37129
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 12:00pm
  • Directions
(615) 225-1990

Practice

Advanced Diagnostic Imaging PC1818 Ward Dr Murfreesboro, TN 37129
2
(615) 225-1990
See all Family Doctors in Murfreesboro, TN