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Dr. Helen Kay, DO

Dr. Helen Kay, DO

General Surgery*

Dr. Helen Kay, DO is a general surgeon in Staten Island, NY. She is affiliated with Richmond University Medical Center. She is accepting new patients.

4.3 Star Rating
Based on 6 reviews 4.3 Star Rating (6 reviews)

Practice

355 Bard Ave Staten Island, NY 10310

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Dr. Kay's Reviews

Likelihood to recommend Dr. Kay

4.3
6 ratings, 6 with a written review
5 star
83%
83%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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Dr Kay saved my dad’s life!
I work in the medical field, and I have never encountered such a compassionate and brilliantly, smart doctor! Dr. Kay really knows her stuff and I can say with confidence, that if it was not for her, my dad would no longer be alive. She truly cares about her patients and call my dad regularly to check on him following his surgery. We are blessed she entered our lives and can not recommend her enough!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 31, 2024
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around 2016 i had emergency surgery for hernia...i was assigned to DR.KAY at ST.VINCENTS hospital.brought to the emergency room on a monday...operated on tuesday...home thursday.the operation was successful....DR.KAY is a loving and caring and a skilled surgeon.she's great.use her...you will not regret using her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
ETHEL'S UNCLE TOM. – Jun 20, 2024
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WOULD NOT RECOMMEND TO ANYONE
THIS IS MY EXPEIRIENCE WITH DR. HELEN Y. KAY. I was referred to this so-called surgeon by my primary doctor. I trusted her judgment. I saw Dr. Kay for a consultation, my complaint was two exterior hemorrhoids. I wanted them removed. Dr. Kay examined me and found one internal hemorrhoid. Instead of referring me to a specialist she decided to except the surgery. AT THE TIME I DID'NT KNOW I NEEDED A SPECIALIST. We agreed the surgery was to remove two exterior hemorrhoids and one internal. I got the surgery only to find out after that Dr. Kay decided to leave half of one large exterior hemorrhoid behind. WHY IN THE WORLD WOULD ANYONE DO THAT. I asked why many times and each and every time she changed the subject and expressed her annoyance and discomfort with my questioning. I now have to go to a specialist a COLORECTAL SURGEON. To remove the remaining Tag that was left behind. I WOULD NEVER TRUST DR. HELLEN Y. KAY AGAIN. AGAIN, THIS IS MY STORY, U DESIDE!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
UNSATISFIED PATIENT – Jun 08, 2023
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Dr Kay is fabulous she made my daughter feel at ease
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 26, 2018
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Dr.Kay is very professional with an amazing bedside manner,both in office and in the hospital. She is always there to answer any questions or concerns you may have. I was hospitalized,had gallbladder with a lot of complications,removed and if she didn't come in to see me,she called. I would 1,000% recommend her!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Angela E. in Staten Island, NY – Sep 06, 2017
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Dr.Kay is an excellent surgeon and has a bedside manner that matches her surgical skills which is rare. She is very informative and answers all questions in a manner any patient would understand. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jun 25, 2017
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Know Before You Go

About Me

biography

Dr. Helen Kay, DO is a general surgeon in Staten Island, NY. She is affiliated with Richmond University Medical Center. She is accepting new patients.

  • General Surgery

  • Laparoscopic Surgery

  • Robotic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Richmond University Medical Center

    Fellowship Hospital, 2015

  • Philadelphia College Of Osteopathic Medicine

    Internship Hospital, 2010
American Osteopathic Association®
American Osteopathic Board of Surgery
- 
General Surgery†
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Saint Vincent Catholic Medical Center355 Bard Ave Staten Island, NY 10310
1
(718) 818-2420

Practice

Paul Mitchell Kelleher4434 Amboy Rd Staten Island, NY 10312
2
(718) 984-9658

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Young F Eng MD PC11 Ralph Pl Ste 204 Staten Island, NY 10304
3
(718) 273-5666
Walgreens1161 Victory Blvd Staten Island, NY 10301
4
(718) 818-1161
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