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Dr. Helen Ly, MD

Dr. Helen Ly, MD

Neurology*
10+ years of experience

Dr. Helen Ly, MD is a neurologist in Memphis, TN and has over 10 years of experience in the medical field. She graduated from University of California at Berkeley in 2010. She is affiliated with medical facilities such as Baptist Memorial Hospital-Memphis and Baptist Memorial Hospital-Desoto. She is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 9 reviews 3.7 Star Rating (9 reviews)

Practice

515 N Highland St Memphis, TN 38122
Telehealth available
(901) 323-9986

Hospital Highlight

Dr. Ly is affiliated with Methodist Olive Branch Hospital Olive Branch, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Ly specializes in the area of Neurology. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Stroke Care Excellence Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Ly's Reviews

Likelihood to recommend Dr. Ly

3.7
9 ratings, 6 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Dr. Ly has been taking care of me since 2017. I have a herniated disc in my neck and migraine headaches. I was planned to have surgery for my neck and a friend referred me to get right before. I’m so thankful because she and her physical therapist have worked so hard to help my neck! Pain went from constant 7-8/10 with my lying flat on my back on the floor most days and planning surgery to no constant pain and my life back! I can play sports again and do the gardening and yard work I enjoy. If it does flare up, she gets me in for PT at her office and it’s like a miracle and is better again. Migraines are much better- she was able to find the root cause and then we can actually treat them. I cannot speak highly enough about how wonderful Dr. Ly and her entire team are. I highly recommended them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MS – Apr 13, 2024
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Excellent results, although several sessions are required.
What went well
No results
What could be improved
No results
Helpful
May 18, 2021
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Dr. Ly is one of the best research neurologist's in our area. She is through and precise. She's been my husband's neurologist for years pertaining to his MS and I definitely feel she assisted in saving his life and our family with the gifts of discernment that God has blessed her to have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jasmine Walker – May 13, 2021
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I have never experienced such a rude and ungrateful staff. I met with Dr. for less than 5 min for her to tell me I need an MRI and then proceeded to charge me $320.00 on top of the $179.00 I had to pay before even seeing her. They set my MRI up with an out of network provider where I would have to incur 50% of the cost. Over the course of a month I tried three times to get it changed to an in network provider, but I never received return phones call to get it changed. I would suggest others !!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Birdman in Memphis, TN – Aug 09, 2016
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Dr.Ly I was totally comfortable with Dr Ly was considerate and concerned about my health problems. Dr. Ly was very nice. I advised her that I saw another neurologist that was very rude and disrespectful and I told her I really appreciate it her taking care of me and being so nice would definitely recommend to friends and family
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sharon in Braden TN – May 31, 2016
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Her nurse call me on the phone to tell me results of brain tumor. Then she said come back and have an oncologist. Dr Ly should have called me. Another doctor found and no cancer. Never call a patient, see them please.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 others found this helpful
Helpful
mathews in memphis – Jan 16, 2016
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Leave a review

How was your experience with Dr. Ly?

Know Before You Go

About Me

biography

Dr. Helen Ly, MD is a neurologist in Memphis, TN and has over 10 years of experience in the medical field. She graduated from University of California at Berkeley in 2010. She is affiliated with medical facilities such as Baptist Memorial Hospital-Memphis...read more

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California At Berkeley

    Medical School, 2010
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Mandarin

Focus on Agitation in Alzheimer's Disease

Locations

Practice

Integrative Health Associates PLLC515 N Highland St Memphis, TN 38122
1
Integrative Neuroscience PLLC529 N Highland St Memphis, TN 38122
2

Affiliated Hospitals

  • Tallahatchie General Hospital

    141 Dr TT Lewis Cir
    Charleston, MS 38921

    How patients felt about the care they received at this hospital.

    99%
    Patients would recommend the hospital to friends and family

    26% higher than the national average

    94%
    Patients said that doctors always listened to them and explained things well

    12% higher than the national average

    View all patient feedback

  • Methodist Olive Branch Hospital

    4250 Bethel Rd
    Olive Branch, MS 38654
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    3% lower than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • Baptist Memorial Hospital-Tipton

    1995 Highway 51 S
    Covington, TN 38019
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    85%
    Patients said that doctors always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality