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Dr. Helene Dolce, DDS

Dr. Helene Dolce, DDS

Oral & Maxillofacial Surgery*

Dr. Helene Dolce, DDS is an oral & maxillofacial surgery specialist in Libertyville, IL. She is accepting new patients.

4 Star Rating
Based on 24 reviews 4 Star Rating (24 reviews)

Practice

1900 Hollister Dr Ste 390 Libertyville, IL 60048

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Dr. Dolce's Reviews

Likelihood to recommend Dr. Dolce

4.0
24 ratings, 9 with a written review
5 star
71%
71%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Excellent oral surgeon
Dr Dolce has operated on me about 20 years ago , my daughter when she was 5 (about 10 years ago), and my son (13 y) just 2 weeks ago. She displayed great expertise and compassion with all 3 surgeries (3 totally different procedures). Her staff is just amazing as well
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 31, 2025
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I would not recommend this office.
I waited an hour and twenty minutes and finally walked out without seeing the doctor. When I was finally taken back to a room, a dental assistant who obviously didn’t read the referral my dentist sent, started asking me questions and telling me about the meds I would be prescribed. I was there for a consultation and hadn’t seen the doctor so how did she know what meds I would be on? Then when I was walking out and told the receptionist I was leaving, she said the doctor had an emergency. Well, maybe if I had been told that, I would have been a little more patient!
What went well
No results
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Anonymous – Mar 27, 2024
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I found Dr. Dolce and her staff to be very professional and kind. I would highly recommend her as she is obviously talented and experienced. There was an excellence in the focused way she took care of me, she moved through the procedures with skilled precision. She thoroughly explained things to me and put my mind at peace regarding my situation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
22 others found this helpful
Helpful
Matthew Panchisin in Mundelein, IL – Jul 20, 2017
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Dr. Dolce not only displays a high level of professionalism but also is a very compassionate person. Our family member recently required emergency surgery due to a critical illness and she didn't hesitate to offer her immediate service. We feel Dr. Dolce and her staff are so wonderful and supportive and are very thankful we were referred to her practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
23 others found this helpful
Helpful
Sedar Family in Grayslake, IL – May 30, 2017
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Dr. DOlce and her staff are very friendly and go above and beyond to help there patient's. Dr. Dolce was kind and attentive. I have only good things to say about Dr. Dolce and her staff!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
27 others found this helpful
Helpful
Grace in Chicago, IL – Feb 07, 2017
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Horrible condescending bed side manner. I had the audacity to question the need to sign 1 component (of many) on the consent form that did not apply to our situation. We ultimately signed the form for the assistant. Dr. Dolce proceeded to yell at and scold me in front of my child for questioning the form and repeatedly threatened to deny my son his treatment even tho we prepaid. Definitely ONE and DONE with this dentist. Remaining kids' wisdom teeth will definitely be treated elsewhere.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Lisa K in Mundelein, IL – Jan 05, 2017
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excellent CARE!! Removed wisdom teeth of all 3of my kids. NO complications, minimal post op pain! Highly recommend her!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
33 others found this helpful
Helpful
gene saltzberg in Highland Park,il – Sep 07, 2016
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Wonderful Doctor, terrible billing dept. My insurance was declined after the procedure. $450 per tooth, paid in full is too much! The clerk wouldn't work with me at all to accept the highest usual and customary fee paid by insurance. I would have to give them $1250 in cash to proceed on 2 more extractions. Other clinics are happy to take $200 per tooth with free xrays and consult. I'm very disappointed to not be able to have the excellent work of Dr. Dolce. live and learn :-(
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
MadBricky in Antioch, IL – Jun 02, 2016
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I would NOT recommend Dr. Dolce. I had a 7:00 AM confirmed appointment for tooth extraction and 2 dental implants. Dr. Dolce was a referred to me by my dentist. My dentist as well as Dr. Dolce's office confirmed the appointment. DR. DOLCE FAILED TO SHOW UP AT THE APPOINTMENT TIME AND THE OFFICE WAS LOCKED. FURTHER, 2 CALLS INTO DR. DOLCE'S ANSWERING SERVICE INDICATED I WOULD GET A RETURN PHONE CALL - DR DOLCE AND STAFF FAILED TO RETURN THE CALL FOR 45 MINUTES. I went home.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Kathryn Wilkinson in Gurnee, IL – Feb 25, 2016
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About Me

biography

Dr. Helene Dolce, DDS is an oral & maxillofacial surgery specialist in Libertyville, IL. She is accepting new patients.
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Locations

Practice

Office1900 Hollister Dr Ste 390 Libertyville, IL 60048
1
Office301 Peterson Rd Ste B Libertyville, IL 60048
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