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Dr. Helio Zapata, MD

Dr. Helio Zapata, MD

Obstetrics & Gynecology*

Dr. Helio Zapata, MD is an obstetrician gynecologist in Austin, TX. He is affiliated with medical facilities such as St. David's North Austin Medical Center and St. David's Round Rock Medical Center.

3 Star Rating
Based on 4 reviews 3 Star Rating (4 reviews)

Practice

11111 Research Blvd Ste 295 Austin, TX 78759

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Dr. Zapata's Reviews

Likelihood to recommend Dr. Zapata

3.0
4 ratings, 4 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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3RD TIME IS A CHARM
Three years ago Dr Zapata delivered my First Daughter and I had no complaints! He always explains the nature of our appointment and asks if I have any questions. He is patient and understanding with me. The only issue I have is scheduling and communication with staff from front desk to triage. Those are things Dr Zapaya is not responsible for but they do pose a challenge for my comfort level of keeping appointments. Today we are delivering our 2ND Daughter and are planning one more pregnancy emote we retire:) THANK YOU DR ZAPATA FOR OUR HEALTHY BABY AND WE LOOK FORWARD TO THE NEXT TWO SUCCESSFUL DELIVERIES:)
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
DELAROSA FAMILY – Jan 15, 2025
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He lacks more knowledge
He was treated for more than 1 year and when I told him that I had 7 weeks of bleeding he told me that it was normal due to the high prolactin hormone and a fibroid in the uterus, which was what caused everything, and yet he had the ultrasounds that said that my endometrium was thick and he didn't do any more tests or treatment, but that wasn't the case. My problem was endometriosis level 3, which thank God I went to another gynecologist for a second opinion and he operated on me to help with my problem
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
B – Jan 12, 2025
Translated from the original Spanish.
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Where you definitely shouldn't go is Lone Star Circle of Care OB/GYN at Round Rock. And I will not recommend visiting Dr. Helio Zapata. It took the doctor more than three weeks to send a request for an ultrasound to a clinic that provides this service and is covered by my insurance (before that, he sent requests to third-party clinics that are not part of my insurance company's network). A week after undergoing an ultrasound at St. David's Round Rock Medical Center I came to the Lone Star Circle of Care OB/GYN at Round Rock to get feedback from Dr. Helio Zapata about the results of the procedure. The nurse said they haven't received information from St. David's Round Rock Medical Center. And she wrote me a note with a fax number so that I could ask the employees of St. David's Round Rock Medical Center send ultrasound results. I personally gave this note to the administrator of the mammography and ultrasound department and found out that they had the wrong phone number for Dr. Zapata. A week later, I called Lone Star Circle of Care OB/GYN at Round Rock again to see if the doctor had received the fax. I received an answer that feedback from the doctor is possible within two weeks. At this point, more than a month has passed since the procedure. Dr. Zapata still has not given any response regarding the results of my ultrasound. I have never had such a negative experience anywhere else.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Irina in Round Rock – May 28, 2024
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professional and kind
Dr.Zapata was great from beginning to end of my first ever ob appointment. He was patient and understanding with me, made me feel comfortable. He answered all my questions honestly and throughly. I appreciate him very much and would love to continue having him as my ob but I don’t recommend the Round Rock location he’s at, as the other ob at this location is quite the opposite of kind and I do not want to risk the chance of having the other ob again. Thank you Dr.Zapata..
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 02, 2023
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About Me

biography

Dr. Helio Zapata, MD is an obstetrician gynecologist in Austin, TX. He is affiliated with medical facilities such as St. David's North Austin Medical Center and St. David's Round Rock Medical Center.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

LSCC Family Care Center at Northwest11111 Research Blvd Ste 295 Austin, TX 78759
1

Practice

Office205 E University Ave Georgetown, TX 78626
2

Practice

Office2300 Round Rock Ave Ste 208 Round Rock, TX 78681
3

Practice

St Davids Healthcare Partnership LP LLP2400 Round Rock Ave Round Rock, TX 78681
4