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Dr. Herena Sim, MD

Dr. Herena Sim, MD

Internal Medicine*
30+ years of experience

Dr. Herena Sim, MD is an internist in Spokane, WA and has over 30 years of experience in the medical field. She graduated from Rutgers Robert Wood Johnson Medical School in 1994. She is affiliated with medical facilities such as Baptist Memorial Hospital-Union County and Cleveland Clinic Hospital. She is accepting new patients.

3.7 Star Rating
Based on 15 reviews 3.7 Star Rating (15 reviews)

Practice

820 S McClellan St Ste 200 Spokane, WA 99204
(509) 747-1144

At a Glance

  • Area of Expertise
    Dr. Sim specializes in the area of Internal Medicine. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Sim's Reviews

Likelihood to recommend Dr. Sim

3.7
15 ratings, 5 with a written review
5 star
60%
60%
4 star
7%
7%
3 star
7%
7%
2 star
0%
0%
1 star
27%
27%

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My perfect doctor
Dr. Record is friendly and personable. She is very thorough and even called me the next day because we jointly forgot to discuss an issue. I was having a bizarre reaction to a medication, and she watched me closely, very concerned that I wasn't getting adequate treatment from the ER.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 22, 2023
×Post a ResponseAre you Dr. Sim?
Same experience as patient on 3/2033
I had the same experience as the patient who wrote review in March. She walked out on me snd said to find another doctor after a 1-2 min conversation. Worst experience I have ever had. Obviously talking to office manager and integrity person for providence did not do any good. I have had 3 internists and only changed because they left practice or retired however Dr Sim Record was the worst doctor I have ever encountered. No one should be desperate enough to go to this person for care. Terrible individual and as mentioned huge ego!
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 20, 2023
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No care in her health care
During an initial visit, with a list of symptoms, many of which are new to me, Dr Record was not interested in asking any questions in an attempt to understand what is going on with my body. She was unwilling to look at new science that could help me determine the cause of my issues. Her ego won’t allow for consideration of anything outside of her training. Before I could even get to discuss some of my more pressing issues, so walked out of the room. No indication that we were done, no talk of follow up on the tests she ordered…not that I would ever step foot in an office where this woman claims to be practicing care. So, if you are looking for someone who listens, asks questions, trusts that you know your own body and acknowledges your insight, Dr Record is NOT the dr for you. Keep looking!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Mar 03, 2023
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Excellent first visit with her. Personable, professional, and she gave me very good medical advice on several issues. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Annette Lane – Feb 03, 2023
×Post a ResponseAre you Dr. Sim?
Herena sim Record
It was my first appointment with Doctor Record she was very Thorough and really listened to my concerns I highly recommend her if you are looking for a new Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Nov 19, 2022
×Post a ResponseAre you Dr. Sim?

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Know Before You Go

About Me

biography

Dr. Herena Sim, MD is an internist in Spokane, WA and has over 30 years of experience in the medical field. She graduated from Rutgers Robert Wood Johnson Medical School in 1994. She is affiliated with medical facilities such as Baptist Memorial...read more

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rhode Island Hospital

    Residency Hospital, 1997

  • Rutgers Robert Wood Johnson Medical School

    Medical School, 1994
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Brain Health

Locations

Practice

Office820 S McClellan St Ste 200 Spokane, WA 99204
1

Practice

Rosalind Franklin University of Medicine & Science3471 Green Bay Rd North Chicago, IL 60088
2

Affiliated Hospitals

  • Baptist Memorial Hospital-Union County

    200 State Highway 30 W
    New Albany, MS 38652
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said that doctors always listened to them and explained things well

    12% higher than the national average

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    View all patient feedback

  • Cleveland Clinic Hospital

    3100 Weston Rd
    Weston, FL 33331
    Recipient of 10
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback

  • Prov Sacred HRT Medical Center and Childs Hosp.

    101 W 8th Ave
    Spokane, WA 99204
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality