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Dr. Hunter Stenzel, DO

Dr. Hunter Stenzel, DO

Family Medicine*
15+ years of experience

Dr. Hunter Stenzel, DO is a family medicine physician in Cookeville, TN and has over 15 years of experience in the medical field. He graduated from Ohio University Heritage College of Osteopathic Medicine in 2005. He is affiliated with Cookeville Regional Medical Center. He is accepting new patients.

4.2 Star Rating
Based on 28 reviews 4.2 Star Rating (28 reviews)

Practice

1080 Neal St Cookeville, TN 38501

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Dr. Stenzel's Reviews

Likelihood to recommend Dr. Stenzel

4.2
28 ratings, 13 with a written review
5 star
75%
75%
4 star
4%
4%
3 star
7%
7%
2 star
0%
0%
1 star
14%
14%

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Good friendly doctor
Dr. Stenzel has been my primary care physician for several years. He’s very nice. I like that he isn’t judgy. I’ve never felt rushed, and he answers questions thoroughly. The only problem I’ve ever had is receiving return calls from his staff (in particular for refills and associated prescription problems). It was easier to just go into the office than wait for a call back.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 12, 2024
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Good doctor, not sure about the staff
Dr Stenzel is helpful, not particularly chatty but good at explaining. He takes his time and doesn't rush through an appointment.His office staff have problems with follow through. I needed a medical form for work, it's been two weeks and absolutely no progress on gritting that filed. I needed prior authorization on a prescription, and absolutely no progress on that, either. I'm just glad it's not a life or death situation. We never see bills, but just get told there's a balance when we come for an appointment.Good doctor. He deserves more effective staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Oct 14, 2023
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Nightmare staff
Staff refused to send forms to BCBS to get prior authorization for my diabetic sensors after script was called in. Request was denied due to lack of cooperation from his office. After BCBS called and chewed them out they did it but an appeal takes up to 30 days. They also called me and said it was all my fault. Unbelievable!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
4 others found this helpful
Helpful
Doctor good, staff terrible – Mar 17, 2023
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A doctor should realize one cannot cut off a new patient's refill of glaucoma drops without giving a patient time to get an appointment with an eye doctor. I do not have clout to go into an eye doctor's office immediately for an appointment. He might as well have taken away my diabetes medicine or some other major medication. ACN
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Feb 18, 2023
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Most unhelpful office staff ever.
Doctor was moderately ok… but the office staff was not helpful at all.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
7 others found this helpful
Helpful
Nov 01, 2022
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Staff is terrible.
Called on a Friday for antibotic prescription refill, doctor gone till Monday. Front desk took name, DOB & prescription info. Monday morning called them, no record of me calling them on Friday. Kept calm gave them my info again, they would mark urgent on note to doc. Late afternoon called again gave info again. Told could not get prescription refilled until I meet with doc. Asked why I was not told this Friday or Monday morning I would have made a appointment asap. Silence...swallowed my frustration asked when I could see the doctor, 1st appointment Thursday, almost a week after I originally called. Told desk attendant forgot it, will find a new doctor. "Okay" & she hung up. Great customer service from Dr. Stenzel, his office staff & Infinity Healthcare.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
6 others found this helpful
Helpful
D Leyva – Oct 04, 2022
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I'm a former patient of Dr Stenzel and just Recently found his new office didn't realize he had moved Definitely will be contacting him soon for a visit He Is very professional in his Job And Is Always Available To Seem To Be In Direct Contact When His Clients Have Questions Or Concerns I Give Dr Stenzel A 5Star Rating As A Doctor
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Teresa Williams – Sep 03, 2020
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Very little wait time. Dr. Stenzel is very personable, through, welcomes questions and answers them well. I never feel rushed. I am so happy to be a patient of Dr. Stenzel!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jannie Tilley – Aug 20, 2020
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The best
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jul 28, 2020
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Yesterday was my first time seeing Dr. Stenzel and can not say enough good things about him. He is by far the best doctor I have ever seen. He took care of all my needs, reassured me and treated me with such kindness. Thank you Dr Stenzel.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
MARTHA JASIN in Cookeville, TN – Sep 19, 2018
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Dr. Stenzel has been a wonderful doctor for both me and my husband. He always patiently listens and tries his best to resolve what ever problem we may have. He is the best doctor we have ever been to!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Leah in Cookeville, TN – Feb 26, 2018
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Dr Stenzel has been my new primary care doctor for a year now. He is great. Really listens to you & makes you feel very comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Pamela in Cookeville TN – Nov 07, 2017
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Very through, great listener, I felt comfortable immediately. Great staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Barnie Creek in DOWELLTOWN TN – Dec 30, 2015
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About Me

biography

Dr. Hunter Stenzel, DO is a family medicine physician in Cookeville, TN and has over 15 years of experience in the medical field. He graduated from Ohio University Heritage College of Osteopathic Medicine in 2005. He is affiliated with Cookeville Regional Medical Center. He is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ohio University Heritage College Of Osteopathic Medicine

    Medical School, 2005
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Infinity Family Practice Associates LLC1080 Neal St Cookeville, TN 38501
1

Affiliated Hospitals

  • Cookeville Regional Medical Center

    1 Medical Center Blvd
    Cookeville, TN 38501
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality