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Dr. Jacqueline Shanahan, DO

Dr. Jacqueline Shanahan, DO

Family Medicine*
15+ years of experience

Dr. Jacqueline Shanahan, DO is a family medicine physician in Orchard Park, NY and has over 15 years of experience in the medical field. She graduated from NEW YORK INSTITUTE OF TECHNOLOGY / OLD WESTBURY in 2008. She is affiliated with medical facilities such as Bertrand Chaffee Hospital and Mercy Hospital of Buffalo.

4.7 Star Rating
Based on 64 reviews 4.7 Star Rating (64 reviews)

Practice

3900 N Buffalo St Orchard Park, NY 14127
Patient Favorite Award

Dr. Shanahan is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Shanahan's Reviews

Likelihood to recommend Dr. Shanahan

4.7

64 ratings, 58 with a written review
5 Star
91%
91%
4 Star
2%
2%
3 Star
2%
2%
2 Star
0%
0%
1 Star
6%
6%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 04, 2025
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 03, 2025
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kerry – Feb 17, 2025
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kevin K. – Oct 15, 2024
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 07, 2024
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rkloss – Oct 02, 2024
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Feb 14, 2024
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 19, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
TB – Dec 13, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Nov 14, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cath Swiech – Nov 10, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 09, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Very happy – Oct 19, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 05, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Jun 12, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
KJ – Mar 15, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Arianne Johnson – Mar 15, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
A DO without a D’OH! – Feb 13, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Jan 23, 2023
×Post a ResponseAre you Dr. Jacqueline Shanahan, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sally Buerger – Dec 05, 2022
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About Me

biography

Dr. Jacqueline Shanahan, DO is a family medicine physician in Orchard Park, NY and has over 15 years of experience in the medical field. She graduated from NEW YORK INSTITUTE OF TECHNOLOGY / OLD WESTBURY in 2008. She is affiliated with medical facilities such as Bertrand Chaffee Hospital and Mercy Hospital of Buffalo.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York Institute Of Technology / Old Westbury

    Medical School, 2008
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Shanahan is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Buffalo Medical Group P.C.3900 N Buffalo St Orchard Park, NY 14127
    1
    Buffalo Medical Group425 Essjay Rd Ste 170 Buffalo, NY 14221
    2

    Affiliated Hospitals

    • Sisters of Charity Hospital

      2157 Main St
      Buffalo, NY 14214
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    • Mercy Hospital of Buffalo

      565 Abbott Rd
      Buffalo, NY 14220
      Recipient of 7
      hospital awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      75%
      Patients said that nurses always listened to them and explained things well
      View all patient feedback
    • Wyoming County Community Hospital

      400 N Main St
      Warsaw, NY 14569

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      79%
      Patients said that nurses always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality