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Dr. James Frey, MD

Dr. James Frey, MD

Internal Medicine*

Dr. James Frey, MD is an internist in Birmingham, AL. He is affiliated with medical facilities Grandview Medical Center and Saint Vincent's East. He is not accepting new patients.

4.7 Star Rating
Based on 15 reviews 4.7 Star Rating (15 reviews)

Practice

4704 Cahaba River Rd Ste A Birmingham, AL 35243

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Dr. Frey's Reviews

Likelihood to recommend Dr. Frey

4.7
15 ratings, 9 with a written review
5 star
93%
93%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
7%
7%

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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rodger K. Bailey – Mar 31, 2023
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Hospice Care = zero stars
He took over the care of my mom. He admitted her to hospice with a 1 month diagnosis of COPD, not on O2. It only took 5 months of removing her meds, decreasing her pain medication 50% (previously established by an anesthesiologist pain specialist), refusing to treat her UTI that was apparent with clumps of white cells within a couple of days of catheterization, and totally ignoring my mom & her desire to not be on end of life care but rather to have PT at home or go to Lakeshore as recommended by the hospitalist. I would never, ever turn him loose with another elderly patient. He doesn’t even read the medical record that he can access online before miserably failing at caring for the patient.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Lesson Learned – Jul 13, 2022
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My Husband and I have been patients of Dr. Frey for many years and will continue to be as long as possible. He is very personal and always takes care of our medical problems, and spends as much time with you to discuss issues and wellness. His Staff is also exceptional and respond to all calls and appointment requests. He was also very attentive during a hospital stay , kept close eye on everything that was going on with my health. He refers us to specialists and any other additional testing in a very timely manner. Best Doc around.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
MEB Hayden, AL – Oct 26, 2019
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Dr. Frey is outstanding. He gets my highest recommendation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bob McLean – Sep 21, 2018
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Not only is Dr. Frey caring and concerned about your problem, he is great helping you understand your problem and advising about your health and care. I recently had a problem that required a specialist. Dr. Frey recommended a specialist that could diagnose and treat my problem. He sent a referral to this doctor and his staff scheduled the appointment on my behalf. Still Dr. Frey kept watch over my health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
J.B. in Trussville, AL – Sep 16, 2018
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Dr. Frey has been my family’s primary care physician since he began practicing medicine and we have never considered making a change. If you are looking for a physician to treat you as a person, rather than a number Dr. Frey is who you’ve been looking for. He is patient, thorough and kind. His office is prompt to return calls with answers. He also involves the patient in the wellness process; diligently explaining lab results, options and time frames. Dr. Frey is the best medicine has to offer!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
RH in Birmingham , AL – Sep 14, 2018
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I've been with Dr. Frey since 1999, even before there was MDVIP. I have always had my concerns cared for within a few hours. He is easy to talk to and I can't imagine having another primary physician. I actually did try it when he moved his office, but wasn't but a few months till I was ready to come back! Thank you Dr Frey for your dedication to your patients.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Geraldine Miller in AL – Sep 12, 2018
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Dr. Frey has been my doctor through many health problems. I have complete confidence in his ability to take care of my needs. I appreciate I can talk to him and he listens. I also appreciate the way he listens to my wife and answers. He hears her concerns about my health. I also thank his staff for their ability to help us be comfortable and at ease. They also care about my health. Richard Nail
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R Nail in IA, AL – Sep 10, 2018
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Dr Frey is the most knowledgeable and caring primary care physician I have ever been to. He listens to your problems and works with you to help make things better. He also makes himself available and is quick to answer texts, call you back and makes himself available any time. He also is just a good guy and you can tell he really cares about our well being
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Birmingham, al – Oct 17, 2016
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About Me

care philosophy

MDVIP empowers physicians with advanced diagnostic tools and support that help them deliver a better healthcare experience for more than 350,000 patients nationwide. MDVIP-affiliated primary care doctors are able to practice personalized, preventive...read more

biography

Dr. Frey, Board Certified Internal Medicine physician, offers a different approach to primary care. He sees fewer patients, which means more time for each one. Patients appreciate same/next-day appointments that start on time and aren't rushed;...read more
  • Internal Medicine

  • Concierge Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Al Internal Medicine 1984-1986

    Residency Hospital
  • Baroness Erlanger Medical Center Chattanooga

    Internship Hospital
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office4704 Cahaba River Rd Ste A Birmingham, AL 35243
1

Affiliated Hospitals

  • Grandview Medical Center

    3690 Grandview Pkwy
    Birmingham, AL 35243

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Saint Vincent's East

    50 Medical Park Dr E
    Birmingham, AL 35235

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality