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Dr. James Luu, DO

Dr. James Luu, DO

Civil Surgeon*
25+ years of experience

Dr. James Luu, DO is a civil surgeon in San Jose, CA and has over 25 years of experience in the medical field. He graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 1995. He is affiliated with Stanford Hospital. He is accepting new patients.

4.1 Star Rating
Based on 13 reviews 4.1 Star Rating (13 reviews)

Practice

2323 Montpelier Dr Ste C San Jose, CA 95116

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Luu's Reviews

Likelihood to recommend Dr. Luu

4.1
13 ratings, 8 with a written review
5 star
77%
77%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
23%
23%

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Great doctor
Thank you doctor Luu for the disability claim. Finally I got the approval. Front desk is really good and help me a lot.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Steven Lau – Jun 25, 2024
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Thanks doctor for helping me to get the approval for disability claim
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rose thi – Jun 13, 2024
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Dr. James Luu and Staff are very friendly, courteously and professionally. Very good service that I would never have. Thanks Dr. James Luu and Staff for everything.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Canh Tran – Sep 19, 2020
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A truly Amazing Doctor, James Luu. I want to thank you from bottom of my heart for the warmth with which you treat the patients to good health. May God bless you. Good front desk staff name Duc Hanh understands responsible better than privilege and practice accountability better than business.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Darlene Chapman – Sep 19, 2020
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Bad. Very first but bad impression. A first time visiting the office, referred by a friend, I came in for a SDI (State Disability Insurance). A request for $400 cash before seeing the doctor. The office does not accept credit card or check, explaining that check bounces and high interest rate on credit card. I asked to re-schedule for another day so that a cash can be made available; the receptionist was ok and did set up a new appointment date. Then came another lady in the office, confronting me and started ranting for 5 min. accusing me for not being fair to her. I was in shock but patiently waited. I asked if she did finish and began explaining my reasoning. The voice, once again, cutting off my speaking and got even louder. She then took the appointment paper and torn it off. No words left from me. I do not know if she ever took effective listening skill course. She (H?ng) is very argumentative and the conversation was only a one way communication.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
lang tran – Oct 12, 2019
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I want to ask more info for my mom , but lady on the phone (receptionist ) she doesn't explain to me and said I waste her time .lolz
What went well
No results
What could be improved
  • Staff wasn't friendly
4 others found this helpful
Helpful
CA – Oct 29, 2018
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My father, an Indian man, had an appointment with Dr. Luu to do the form I-963, Physical Exam for Immigration. I took my dad to the office and was very surprised about this office. Both the manager and Doctor are very kind and take care very well for the patients. Even though my dad could not understand English, he also liked this office. One thing makes me very happy that the result for the form I-693 comes within 2 days. So that we did not wait too long time. Thank you Dr. James Luu.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jaspenia in San Francisco, CA – Dec 02, 2017
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Dr Luu is a very professional and caring doctor. He was kind enough to put me on disability as others doctors wouldn't with my legitimate medical condition. His staff is very kind and professional. There is a very short wait each time I come here. I would definitely recommend Dr Luu to anyone that needs to get checked up for their medical needs. I have referred my family and friends here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
San Jose, CA – Jul 30, 2017
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About Me

care philosophy

Holistic approach to treating all patient with osteopathic manipulative treatment and other modalities
  • Civil Surgeon

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Fresno Med Ed Prgm-uc San Francisco

    Internship Hospital
  • Ucsf Fresno

    Internship Hospital
  • University Of California San Francisco

    Internship Hospital
  • University Of California Irvine

    Undergraduate School
  • University Of California, Irvine School Of Medicine

    Undergraduate School
  • A. T. Still University Kirksville College Of Osteopathic Medicine

    Medical School, 1995
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Vietnamese

Locations

Practice

Office2323 Montpelier Dr Ste C San Jose, CA 95116
1

Affiliated Hospitals

  • Stanford Hospital

    300 Pasteur Dr
    Stanford, CA 94305
    Recipient of 34
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    84%
    Patients would recommend the hospital to friends and family

    19% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality