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Dr. James May, MD

Dr. James May, MD

Ear, Nose, and Throat*
15+ years of experience

Dr. James May, MD is a head & neck surgery otolaryngologist in Richmond, VA and has over 15 years of experience in the medical field. He graduated from Virginia Commonwealth University in 2005. He is affiliated with medical facilities such as Chippenham Hospital and Johnston-Willis Hospital. He is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 26 reviews 3.2 Star Rating (26 reviews)

At a Glance

  • Area of ExpertiseDr. May specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Friendly StaffPatients said the staff was friendly. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals

More Otolaryngology (Ear, Nose & Throat) Specialists at Henrico Doctors' Hospital

Experience Check

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Dr. May's Reviews

Likelihood to recommend Dr. May

3.2

26 ratings, 16 with a written review
5 Star
54%
54%
4 Star
0%
0%
3 Star
0%
0%
2 Star
8%
8%
1 Star
38%
38%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Nov 14, 2024
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What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Nicholas Hardie – Jun 30, 2022
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
Helpful
Nancy M – Nov 18, 2021
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What went well
  • Appointment scheduling
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Jan 25, 2021
We are very sorry to hear about this and would...Read More
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What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
-D – Jan 04, 2020
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 people found this helpful
Helpful
Nov 07, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Ken in Richmond – Aug 28, 2018
Thank you for the compliment of our staff...Read More
×Post a ResponseAre you Dr. James May, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Neina Phillips in Chester, VA – Aug 21, 2018
Thank you for taking the time to leave us...Read More
×Post a ResponseAre you Dr. James May, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
3 people found this helpful
Helpful
Henrico, VA – Aug 03, 2018
We are sorry to hear this and truly value your...Read More
×Post a ResponseAre you Dr. James May, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 people found this helpful
Helpful
Sandy Regli – Aug 02, 2018
Thank you for the compliment of Dr. May. We...Read More
×Post a ResponseAre you Dr. James May, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Jeanne in Richmond, VA – Jun 04, 2018
Thank you for the compliment of Dr. May. We...Read More
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What went well
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Mechanicsville, VA – Apr 13, 2018
We are sorry to hear this and truly value your...Read More
×Post a ResponseAre you Dr. James May, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Professional in Midlothian, VA – Jul 15, 2017
×Post a ResponseAre you Dr. James May, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Charles in Midlothian, VA – Jun 03, 2017
×Post a ResponseAre you Dr. James May, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Pete in Beebe, AR – Mar 17, 2016
×Post a ResponseAre you Dr. James May, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Jan 22, 2016
×Post a ResponseAre you Dr. James May, MD?

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About Me

biography

A native of Richmond, Virginia, Dr. May graduated from the University of Virginia and the Medical College of Virginia. He completed his residency at the University of South Florida in Tampa. He then completed a Fellowship in Head and Neck...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of South Florida

    Fellowship Hospital
  • University Of South Florida

    Residency Hospital
  • Virginia Commonwealth University

    Medical School, 2005
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Henrico Doctors' Hospital

    1602 Skipwith Rd
    Richmond, VA 23229
    Recipient of 54
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    America's 100 Best Hospitals Award™ (2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Chippenham Hospital

    7101 Jahnke Rd
    Richmond, VA 23225
    Recipient of 42
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • Johnston-Willis Hospital

    1401 Johnston Willis Dr
    North Chesterfield, VA 23235
    Recipient of 28
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 100 Best Hospitals Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards
Learn more about how Healthgrades measures Hospital Quality